TINECOUser ManualTINECO

Tineco Pure ONE S50 Pro Cordless Vacuum

Sections28
Reading13 min
UpdatedApr 2026
LanguageEnglish
Section 01

Important Safety Instructions

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

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Section 02

WARNING – To reduce the risk of fire, electric shock, or injury:

1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision. 2. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction. 3. For INDOOR use ONLY. Do not use the appliance in outdoors, nor in commercial or industrial environments. Do not use the appliance on wet surfaces or surfaces with standing water. 4. Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants. 5. Use only as described in this manual. Use only manufacturer’s recommended attachments. 6. Do not use with a damaged cord or plug. If appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, return it to a service center. 7. Do not handle charger, including charger plug, and charger terminals with wet hands. 8. Do not block openings. Stop use if openings become blocked. Clean and remove any blocked objects according to the manual instructions. 9. Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts. 10. Use extra care when cleaning on stairs. 11. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present. 12. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes. 13. Do not use without dust container and filter. 14. Prevent unintentional activation. Ensure the switch is in the off position before charging, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or powering on the appliance with the switch on may cause accidents. 15. For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance. A charger that is suitable for one type of battery pack

may create a risk of fire when used with another battery pack.

16. Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally. 17. Under improper usage, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes into eye contact, seek medical help. Liquid ejected from the battery may cause irritation or burns. 18. Do not use the appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury. 19. Do not expose the appliance to fire or excessive heat. Exposure to fire or temperatures above 266°F (130°C) may cause an explosion. 20. Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire. 21. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained. 22. This appliance contains battery cells that are non-replaceable. Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care. 23. Always turn off this appliance before connecting or disconnecting the motorized nozzle. 24. Do not charge or store the appliance outdoors or inside a car. Only charge, store or use the appliance in a dry indoor area where the temperature is higher than 39.2°F (4°C) but lower than 104°F (40°C). The charger is for indoor use only. 25. Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire. 26. When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire. 27. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow. 28. Use only with supply unit. This appliance contains batteries that are non-replaceable. 29. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces. 30. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

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Section 03

For Both FCC & IC application:

This device complies with Part 15 of the FCC Rules / Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

—Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help.

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Section 04

FCC Supplier’s Declaration of Conformity

Tineco PURE ONE S50 Pro

This appliance complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This appliance may not cause harmful interference, and (2) this appliance must accept any interference received, including interference that may cause undesired operation.

Tineco INTELLIGENT, INC.

1700 WESTLAKE AVENUE N., SUITE 200, SEATTLE, WA, 98109, USA

WWW.TINECO.COM

1-855-292-8864

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Section 05

Specifications

ProductPURE ONE S50 Pro
Voltage21.6V=
Rated Power500W
Dustbin Capacity0.6L
AC Input100-240V~
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Section 06

Disposal

  • The battery contains materials that are harmful to the environment and must be removed from the appliance before it is discarded.
  • When removing the battery, the appliance must be powered off.
  • Batteries, chargers, accessories and packaging should be sorted for environmental friendly recycling. Do not put them into fire, water or soil. Do not dispose of batteries and chargers into household waste!
  • If battery leakage contacts skin or clothing, immediately flush with water to avoid irritation and seek medical help.
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Section 07

Overview

A. Dust Sensor B. Dustbin C. Dustbin Release Button

D. Battery Release Button E. Dust Empty Release Button F. Power and Mode Switch

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Section 08

Digital Display

A. Brush Roller-tangled Indicator B. Air Channel-blocked Indicator C. Battery Status D. Dirt Monitoring Loop (Blue to red according to the dirt amount)

E. MAX Mode F. ECO Mode G.AUTO Mode

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Section 09

Tube Installation

Insert to the main body.

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Section 10

Brush Installation

Insert the power brush.

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Section 11

Charging Dock Installation

Lift up the charging post to the upright postion.

For easy storage, pull up the charging post and then press down.

Press the release button to remove the tube.

Press the release button to remove the power brush.

Press hard to fix the charging post firmly on the dock.

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Section 12

Note:

  • Before the first use, please charge the appliance (see “Charging the Battery”) for 4-5 hours in an area where the ambient temperature is between 3 9 .2° F (4°C ) and {104° F } (40° C ) .
  • Select an accessory and attach it to the appliance before use.

Press the \textcircled{1} button to activate suction.

Press the button to switch cleaning mode.

Default: AUTO Mode ••••• Press: ECO Mode •.... •••• Press: ECO Mode

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Section 13

Emptying the Dustbin

Press the Dust Empty Release Button on the top of the machine to empty the contents.

  • Press the Dust Empty Release Button only when emptying the dust, do not press the button while in use.

Close and click the dustbin flap back into place.

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Section 14

Charging the Battery

Plug the adaptor into the charging port at the bottom of the dock.

Place the appliance on the charging dock and plug the adaptor into a wall outlet.

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Section 15

Warning:

  • Only use the Tineco-provided adaptor to charge the appliance.
  • To avoid trip hazards, please place the appliance securely on the charging dock, near a wall during charging.
  • During long periods of not being used, store the appliance in a cool, dry place. Ensure the battery is fully charged every 3 months.
  • Do not expose appliance to sunlight or freezing temperature. Recommended temperature range: 3 9 .2° F (4° C ) \sim104° F (40° C ) .
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Section 16

Note:

  • Clean the dustbin and filters after each use.
  • Remove, wash, and dry the filter and HEPA every 6 months, and replace them every 24 months.
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Section 17

Dustbin and Mesh Filter

Push the dustbin release button outward to detach the dustbin from the machine.

  • Release the dustbin only during maintenance, do not detach it while the machine is in use.

The mesh filter can be washed under cold running water and must be completely dry before reinstalling.

Pull up to remove the mesh filter.

After cleaning, install the clean filter back into the main body, then install the dustbin. To install the dustbin, first engage the hook on the front of the main unit, then push it fully into the locked position. You will hear a click sound when the dustbin is properly installed. To ensure it is secure, gently pull it outward to confirm the installation is complete.

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Section 18

HEPA Filter

Pull out the HEPA filter for cleaning. Do not use the appliance without first installing the HEPA filter.

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Section 19

Dust Sensor

To avoid dust accumulation which can affect cleaning performance, wipe the suction mouth with a damp cloth.

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Section 20

Brush Roller

With the power off, rotate the knob on the roller end cover, then pull out the brush roller

The HEPA filter can be washed under running water and must be completely dry before reinstalling.

After removing the brush roller, gently clean the brush window, suction mouth and the row of plastic teeth.

Fully reinsert the brush roller into the brush window and rotate the knob clockwise until it clicks securely back into place.

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Section 21

Warning:

  • The power brush contains electrical components which must not be soaked or washed with water.
  • To reduce injury, do not touch the brush roller while the appliance is in working condition.
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Section 22

Troubleshooting

ProblemPossible causeSolution
The appliance does not turn onNo powerCharge the battery
Auto protection for overheatingRestart after cooling down
The appliance is blocked (i.e. the tube, suction mouth or some other parts)Check and remove blockages
Weak suction powerDustbin and filters are fullClean the dustbin and filters
The appliance is blocked (i.e. the tube, suction mouth or some other parts)Remove blockages
The brush roller is tangled with hair or fiberClean the brush roller
Battery won’t chargeThe adaptor is not correctly insertedReinsert the adaptor correctly
The adaptor is not designed for this applianceUse the original adaptor
Malfunction indicator blinkingAir channel blockedRemove blockages, clean the filter and dustbin
The brush roller is tangled with hair or fiberClean the brush roller
Abnormal motor soundsThe appliance is blocked (i.e. the tube, suction mouth or some other parts)Remove blockages
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Section 23

Note:

If the above troubleshooting guide fails to provide a solution, please visit our website www.tineco.com for further support.

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Section 24

2-YEAR LIMITED WARRANTY

  • Only applies to purchases made from authorized retailers of Tineco.
  • Is subject to the adherence of the requirements outlined in this instruction manual, and is subject to further conditions outlined below.
  • This warranty is governed by and construed under the laws of the country in which the purchase took place. We provide 2-year warranty or a warranty period as stipulated by applicable local law, whichever is longer.
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Section 25

WHAT IS COVERED?

  • Your Tineco appliance has a 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance with the Tineco Instruction Manual. Motorized accessories and battery bought separately come with a 1-year warranty.
  • This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance is in proper operating condition during the warranty period.
  • This warranty will only be valid if the appliance is used in the country in which it was sold.
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Section 26

WHAT IS NOT COVERED?

Tineco shall not be liable for costs, damages or repairs incurred as a result of:

  • Appliances purchased from an unauthorized dealer.
  • Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Tineco Instruction Manual.
  • Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental purposes.
  • Use of parts not in accordance with the Tineco Instruction Manual.
  • Use of parts and accessories other than those produced or recommended by Tineco.
  • External factors unrelated to product quality and use, such as weather, modifications, accidents, electrical outages, power surges or acts of God.
  • Repairs or alterations carried out by unauthorized parties or agents.
  • Failing to clear blockage and other hazardous material from the appliance.
  • Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, HEPA, brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when necessary.
  • Reduction in battery discharge time due to battery age or use.
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Section 27

WARRANTY LIMITATIONS

  • Any implied warranties relating to your appliance including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty.
  • Warranty coverage applies to the original owner and to the original battery only and is not transferable.
  • This limited warranty gives you specific legal rights. You may also have other rights which vary by region.
  • Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from.

Please review the warranty carefully, and contact the manufacturer if you have any questions.

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Section 28

WARRANTY SERVICE

Register: We highly recommend that upon purchase, you register your appliance by logging into our official website (www.tineco.com) or scanning the QR code (see right) to enjoy more exclusive benefits. To register, please enter the whole serial number (on the back of the appliance). Failure to register your product won’t diminish your warranty rights.

How to Claim: Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it.

All work will be carried out by Tineco or an authorized agent.

Any replaced defective parts will become the property of Tineco.

Service under this warranty will not extend the period of this warranty.

Contact our Customer Service Hotline:

1-855-292-8864

or Visit Tineco website

www.tineco.com

for expert customer service.

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