SwitchBot K11+

List of Components

Robot

Robot Top View Robot Bottom View

Dustbin

Before starting the robot, please check the floor and clean up any scattered items such as wires, socks, slippers, children's toys, etc. to improve the efficiency of the robot. Clear the floor of hard or sharp objects (e.g., nails, glass), and move away items that are fragile, valuable, or potentially dangerous to avoid being caught, tangled, or knocked over by the robot, causing personal injury or property damage.

Before cleaning, please use a physical barrier to avoid areas where robot may fall or get stuck, ensuring the safety and smooth operation of your robot.

Open the doors of the rooms to be cleaned, arrange the furniture neatly, and try to clear a largest cleaning space.

Please avoid standing in front of your robot, doorways, or narrow passages in case your robot cannot detect the area to be cleaned.

1. When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. This will help you identify and resolve minor issues, ensuring a more efficient cleaning process in the future. 2. If the robot gets stuck under low furniture, you can try the following solutions:

① Block the bottom of the furniture; ② Set a virtual wall in the app to prevent the robot from entering; ③ If possible, raise the furniture slightly.

1. Place the Auto-empty Station on a hard, level surface (such as a floor or ceramic tile) against a wall, ensuring there is at least 1.5m (4.9 ft.) of space in front and above, and 0.5m (1.6 ft.) on both sides. Make sure the location has a good Wi-Fi signal to provide a better network connection and app user experience.

2. Plug the Auto-empty Station into an outlet and ensure the indicator light turns on.

- The power cord may be dragged by the robot if hanging on the ground, causing the Auto-empty Station to move or disconnect from power. - The indicator light on the Auto-empty Station will stay on when powered, and turn off when the robot is charging. - If there is an issue with the Auto-empty Station, the indicator light will turn red and stay on as a reminder. - Make sure to place the Auto-empty Station on a level indoor surface, away from open flames, heat sources, water, narrow spaces, or areas where the robot may fall. - Placing the Auto-empty Station on non-hard surfaces (such as carpets, mats, etc.) poses a risk of tipping over, and the robot may not be able to leave the Auto-empty Station properly. - Do not place the Auto-empty Station under direct sunlight or block its signal emitter area with any objects, as this may prevent the robot from returning automatically. - Please maintain the Auto-empty Station according to the maintenance instructions and avoid using wet cloths or wipes for cleaning.

When you hear a clicking sound, it means the Anti-Tangle Side Brush has been properly installed.

1. Remove the faceplate as shown in the picture, and turn on the Power Switch. "I" means powered on, and "O" means powered off.

2. Wait for the indicator light on your robot to turn on, then manually dock your robot to the Auto-empty Station to charge, as shown in the picture. You will hear a sound effect when docked.

Before the initial use of the robot, it's advised to charge it for 3 to 4 hours. If it fails to turn on, it may be due to low battery. Please dock the robot directly to the Auto-empty Station.

1. Download the SwitchBot app to experience more personalized settings and a better user experience.

You will need:

- A smartphone or tablet using Bluetooth 4.2 or later. - The latest version of our app, downloadable via the Apple App Store or Google Play Store. - A SwitchBot account, you can register via our app or sign in to your account directly if you already have one.

iOS 14.0+ Android OS 5.0+

2. Open our app, tap the "+" icon at the right-hand corner of the home page, select Add Device. 3. Find the device icon and select, follow the instructions to add your device.

Press the \odot button to start cleaning, or control via our app.

1. Open the Canister Lid and take the mopping pad plate off.

2. Attach a mopping cloth to the mopping pad plate.

Option 1: Use the original mopping cloth

Option 2: Use a common mopping cloth

Dimensions of a common mopping cloth is usually approx. 30 × 20 cm (11.8 × 7.9 in.), while your robot's mopping pad plate is compatible with 20 × 15 cm (7.9 × 5.9 in.) cloth. If you use a common mopping cloth, fold or cut it in half before attaching to the mopping pad plate.

3. Cover the mopping pad plate on the Multi-Surface Brush.

4. Press the button to start mopping, or control via our app.

① Set no-go zones in the app so your robot won't mop and wet areas like carpets.

② The mopping cloth will become dry after 20 or 30 minutes of use. It is recommended to only mop designated rooms or areas set in the app.

③ The dry mopping cloth can still wipe away some dust or hair, but it is not as effective as when it's wet. Please replace the dry mopping cloth in time when mopping.

Press any button on your robot to stop it while working. When paused, tap the \odot button to resume the previous cleaning task, tap the \odot button to finish the task, and your robot will return to the Auto-empty Station to recharge.

After finishing a cleaning task, your robot will automatically return to the Auto-empty Station to recharge. To manually send it back to recharge, press the button on your robot. The indicator light will be pulsing when charging.

If the robot cannot find the Auto-empty Station, it will automatically return to the starting position. Please manually dock it to the Auto-empty Station for charging.

If your robot is not operated for more than 10 minutes, it will automatically enter hibernation. Press any button to wake it up.

The robot will not enter hibernation while charging.

The default setting for this mode is from 22:00 to 08:00, and you can modify or disable this function via our app. During the Do Not Disturb period, device button lights will stay off, and your robot will not automatically resume cleaning or play voice prompts.

You can use the Child Lock function in our app to lock the robot buttons. You can remove this function via our app.

Press and hold the \odot button, \odot button, and Laser Radar for 6s at the same time until you hear the voice prompt.

To keep your robot running at peak performance, perform the procedures on the following pages.

If you notice the robot picking up less debris from your floor, empty the bin, clean the brushes, and clean or replace the filter if needed. Replace the dust bag in time when it is full.

Replacement frequency may vary. Parts should be replaced if visible wear appears.

If you need to purchase accessory kits, please visit authorized channels or our official website www.switch-bot.com

Find the cleaning tool in the Auto-empty Station.

1. Open the faceplate and remove bin.

2. Press the red area (marked in the picture) to open and empty the bin.

3. Remove the filter and tap to clean it.

4. Rinse the bin and filter using warm water and completely dry them.

5. Reinstall the filter and bin back in the robot.

1. Remove the mopping pad plate and throw away the disposable mopping cloth. Wash the pad plate with water.

2. Place the Mopping Pad Plate back in the Canister Lid.

1. Pull to remove the Side Brush.

2. Remove any hair or debris and replace the brush. 3. Align and reinstall the brush.

Replace the Side Brush once every year.

1. Pull firmly on the front wheel to remove it from the robot.

2. Remove any debris from inside the wheel cavity. 3. Reinstall the wheel. Make sure the wheel clicks into place.

Replace the Front Caster Wheel once every year.

1. Remove the brush frame and lift the brush from the left side.

2. Remove and clean hair and debris from the brush caps. Remove hair from the brush.

3. Reinstall the brush caps into place.

Replace the Multi-Surface Rubber Brush every 12 months.

Wipe sensors and charging contacts with a clean, dry cloth.

Do not spray cleaning solution or water onto the sensors, sensor openings or charging contacts.

1. Lift up on the canister lid to open. 2. Pull up on the hard paper card to remove the bag from the canister.

3. Discard the used bag. 4. Install a new bag, sliding the card into the guide rails. Press down on the lid, making sure it is completely closed.

- The battery level is low. Put the robot on the charging station and charge it before use. - The ambient temperature is too low or too high. Only use the robot within the range of 4°C to 40°C (39°F to 104°F).

- The Auto-empty Station is not powered, please make sure both ends of the power cord are plugged in properly. - Poor contact, please clean the charging contacts on the Auto-empty Station and the robot.

Incorrect Wi-Fi password, please enter the correct Wi-Fi password. - Switch to a 2.4GHz network for pairing, as 5GHz networks and enterprise routers are not supported. - Keep the robot within a range with good Wi-Fi signal strength. - The robot may not be in the ready-to-configure state, exit the app and re-enter, then follow the pairing steps to try again.

- The robot needs to start mapping from the Auto-empty Station, it is recommended to use the Fast Mapping feature. - Do not move the robot during the first mapping process to avoid locating failure. - If the robot does not return to the Auto-empty Station after completing the first mapping task, check and remove any obstacles on the ground.

- The Auto-empty Station is powered off or the robot was moved. - The charging route is blocked, such as by a closed door. - Too many obstacles near the Auto-empty Station, please place it in an open area. - After moving the robot, it will relocate itself. If locating fails, it will generate a new map. If the Auto-empty Station is too far away, it may not be able to recharge, please manually dock the robot back to the Auto-empty Station to charge. - Wipe the signal emission area of the Auto-empty Station in case there is dust or dirt. - Gently wipe the Front Docking Sensor of the robot with a soft, dry cloth and keep the lens clean and unobstructed.

- The robot takes about 6 hours to charge from low to full battery. - In high or low-temperature environments, the robot will automatically reduce charging speed to extend battery life. - The charging contact area may be dirty, please wipe it with a dry cloth.

- Please turn off and restart the robot.

- Please reinstall the Side Brush, making sure to hear a "click" to indicate it is in place. - The Side Brush may have fallen off due to tangled wires. Please clear wires on the floor before use.

- The dustbin is full. Please empty it. - The filter may be clogged with dust. Please check and clean as necessary. - The filter is not dry after cleaning. Please let it air dry before using.

- Remove the Multi-Surface Brush and dustbin, and clear any debris near the Multi-Surface Brush.

- The dustbin is full. Please empty it. - Hard objects may be tangled in the Multi-Surface Brush and dustbin. Please check and clean as necessary. - The Side Brush and Multi-Surface Brush may be tangled with debris. Please check and clean as necessary. - You can lower the suction power of the robot to Quiet or Low if necessary.

- Rotate and press the wheels to check for any debris tangled or stuck. Clean the debris or contact customer service if the issue persists.

- Loose wires, slippers, and other objects on the floor may affect the robot's normal operation. Please tidy up before use. - Working on wet and slippery floors may cause the wheels to slip. Please manually wipe or air dry the floor before using.

- The robot may be stuck under furniture of a similar height. Consider raising the furniture, manually blocking or using our app to set a virtual wall to avoid the area. - Check the corresponding area for any wires, curtains, or carpet edges that may be tangled with or obstructing the robot. Manually remove any obstructions for smooth operation.

Press and hold the \odot and \odot buttons for 3 seconds to reconfigure your Wi-Fi network.

In order to improve user experience, we will regularly release firmware updates to introduce new functions and solve any software defects that may occur during usage. When a new firmware version is available, we will send an upgrade notification to your account via our app. When upgrading, please make sure your product has sufficient battery or stay powered on and make sure your smartphone is within range to prevent interference.

Material: ABS Size: 248×248×92mm (9.8×9.8×3.6 in.) Weight: Approx. 2.3kg (81.1 oz.) Rated Power: 30 W Battery Voltage: 14.4 V Battery Capacity: 3200 mAh Operating Temperature: 0°C to 40°C (32 F to 104 F) Connectivity: 2.4 GHz Wi-Fi, Bluetooth 4.2 or later

Size: 240 \times 180 \times 250 ~mm (9.45 × 7.08 × 9.84 in.) Rated Input: 24 ~V = 1 ~A Rated Power (Charging): 30 W Rated Power (Emptying Dust): 650 W