Adding Device
| Device Status | Description |
| Indicator light flashes rapidly. | In pairing mode. |
| Indicator light flashes slowly. | Connecting to the network. |
| Indicator light flashes once. | Remote control added or your Switchbot Bluetooth device is operated via the app once. |
Upgrading Firmware
| Device Status | Description |
| Indicator light flashes slowly and an upgrade icon appears on the device screen. | Firmware upgrade started. |
| Indicator light flashes slowly and the device screen indicates that | Firmware upgraded successfully. |
Learning Remote Control
| Device Status | Description |
| Indicator light lights up for 2 seconds then goes off. | Ready to learn remote control. |
| Indicator light flashes once after a minute of time, giving you remote control. | Remote control learned |
Temperature and Humidity Alerts
| Device Status | Description | What to Do |
| The device beeps and an alert appears on the device screen. | The temperature or humidity reaches the alert threshold you've set. | Press any button to clear the alert, or wait for 30s until the alerts stop. |
| Device Status | Description | What to Do |
| A firmware recovery icon appears on the screen. | The device's firmware needs to be recovered. | Follow the in-app instructions to complete the recovery. |
Troubleshooting
If you have difficulty configuring Wi-Fi for your Hul, please scan the QR code below for solutions.
https://support switch-bot.com/hc/en-us/articles/
8071641642135
If you have difficulty adding remote controls to your Hub 3, please scan the QR code below for solutions. https://support-switch-bot.com/hc/en-us/articles/8069379946495
If your Hub 3 shows incorrect temperature or humidity readings, please scan the OR code below for solutions.
https://support-switchbot-com.hc/en-us/articles/97407502703895
Restoring to Factory Settings
Press and hold the On/Off button for 15 seconds to reset the settings. The settings will then be the same as the paired devices and all settings will revert to their default values.
Firmware Upgrades
In order to improve user experience, we will regularly release firmware updates to introduce new functions and solve any
software defects that may occur during usage. When a new
Firmware version is available, we will send an upgrade notification to your account via our app. When upgrading, please make sure
your product is powered on and make sure your smartphone is within range to prevent interference.
Recovering the Firmware
1. Remove the sensor cable from your Hub 3. Long press the Katla button on the sensor cable to select your Hub 3 as the input device. 2. Go to Profile \rightarrow Firmware Recovery and select your Hub 3 via the app.
Note: The recovery may take 15 to 30 minutes.
Setting Up Matter
Please scan the QR code below for Matter setup guide.
For iOS users:
https://support.swi7ch-bot.com/hc/en-us/
articles/28615495530519
For Android users:
https://support.switchbot.com/hc/en-us/
articles/28615513028759
Setting up Alexa
Alexa Setup Guide
Voice control of scenes with Alexa
Commands for controlling IR
appliances with Alexa
lightning, flood, tornado, earthquake, or hurricane, etc.).
5. Damage due to misuse, abuse, negligence or casualty (e.g. fire).
6. Other damage that is not attributable to defects in the
manufacture of product materials.
7. Products purchased from unauthorized resellers.
8. Consumable parts (including but not limited to batteries).
9. Natural wear of the product.
Specifications
Material:PC+ABC+Aluminum alloy
Size: 126×94×38mm(4.9×3.7×1.5in)
Type-C Port (INPUT): 5V-2A
Type-C Port (OUTPUT): 5V-500mA
Operating Temperature: -20°C to 65°C (-4°F to 149°F)
Operating Humidity: 0% to 90% RH
Infrared Emission Range: Max. 30 m (98 ft.)
Connectivity: 802.11 b/q/n, 2.4 GHz; Wi-Fi + Bluetooth Low Energy
Temperature and Humidity Sensor
Resolution: 0.1 °C/0.1 °F, 1 % RH
Temperature Range: -20 °C to 80 °C (-4 °F to 176 °F)
Humidity Range: 0 to 99% RH
Temperature Precision:
-20°C to 0°C (-4°F to 32°F) [±0.4°C / 0.7°F]
0°C to 65°C (32°F to 149°F) [±0.2°C / 0.4°F]
65°C to 80°C (149°F to 176°F) [±0.3°C / 0.5°F]
Humidity Precision:
0 to 10% RH (±3% RH) 10% to 90% RH (±2% RH)
90% to 99% RH (±3% RH)
Contact & Support
Feedback: If you have any concerns or problems when using
our products, please send feedback via our app through the
Profile > Support page.
Setup and Troubleshooting: support.switch-bot.com
Support Email: support@switch-bot.com