CHARGING
- Fully dry the USB port before charging.
- Do not turn on your headphones while charging.
- Use the supplied USB-C charging cable and a certified charger to prevent any damage.
- When charging, the indicator on the headphones lights up in red. When fully charged, the indicator will go off.
POWERING ON AND PAIRING
Press and hold the power button for 2 seconds to power on. The headphones will automatically enter Bluetooth pairing mode when connecting for the first time.
Select "soundcore Life Q20" on your device's Bluetooth list to connect. When pairing, the indicator on the headphones flashes blue.
After the pairing is successful, the indicator stays on for 3 seconds and then goes off.
Note: The product name displayed on your device's Bluetooth list may vary by regions.
MANUAL PAIRING
To manually enter Bluetooth pairing mode when the headphones are off, press and hold the power button for 5 seconds until the LED flashes blue.
MULTIPOINT CONNECTION
To connect your earbuds with two Bluetooth devices at the same time, there are two methods.
Method 1: Manually Pair with the Second Device
When already connected to one device, press the power button twice to pair with another device.
Method 2: Use the soundcore App
In the soundcore app, tap Dual Connections on the main interface, then proceed to Connect New Device.
Siri BassUP™
| Power On / Off | Press and Hold for 2 Seconds | ||
| Play / Pause | ▲ | Press Once | |
| Next Track | + | Press and Hold for 2 Seconds | |
| Previous Track | - | Press and Hold for 2 Seconds | |
| Volume Up | + | Press Once | |
| Volume Down | - | Press Once | |
| Enable or Disable BassUp Feature When Playing Music | ▲ | Press Twice | |
| Enable or Disable Active Noise Canceling Mode | NC | Press Once | |
| Answer / End a Call | ▲ | Press Once | |
| Reject a Call | Press and Hold for 2 Seconds | ||
| Activate Siri / Other Voice Control Software | ▲ | Press and Hold for 2 Seconds |
WIRED LISTENING
Play audio on an external device by plugging in the supplied 3.5mm AUX cable. Wired listening will automatically turn off ANC and Bluetooth mode.
RESET
You might need to reset your headphones if you experience connectivity or function issues.
Delete the pairing history from your Bluetooth device first. Press and hold the volume up and power button simultaneously for 5 seconds until the LED indicator flashes red three times.
FIRMWARE UPDATE
You will be informed once the new version of firmware is detected when you connect the headphones with the app. Ensure the headphones are powered on and connected to a device until the firmware update is complete. During the update, avoid any usage and ensure stable access to the internet.
SPECS
Specifications are subject to change without notice.
| Input | 5 V --- 0.7 A |
| Battery capacity | 800 mAh |
| Charging time | 2 hours |
| Playtime (with ANC on) | Up to 50 hours |
| Playtime (with ANC off) | Up to 70 hours |
| Driver size | 40 mm |
| Frequency response | 20 Hz - 20 kHz |
| Impedance | 16 Ω |
| Bluetooth version | 5.3 |
| Bluetooth range | 10m / 49ft |
Regulations and Compliance Information
Hereby, Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit the website: https://uk.soundcore.com/pages/psti-related.
Note: The 'x' of SN Code: xxxxxxxxxxxxxxxx is a variable, see below table.
| Variable 'x' | Range of variable | Content |
| Seventh | 0-9 or A-F | Denotes the hardware version which is not effected on the safety compliance. |
| Eighth | 8,9,A,B,C... | Denotes the year, 8 means 2018, 9 means 2019, A means 2020, B means 2021, C means 2022, and so on. |
| Ninth and tenth | 01,02,03.. | Denotes weeks, 01 means the first week in this year, 02 means the secondary week in this year, and so on. |
| Eleventh | 1-7 | Denotes date, 1 means Monday, 2 means Tuesday..., 7 means Sunday and so on. |
| The last five | 00001-99999 | Denotes serial No. |
1. Power consumption in standby mode: ≤0.5W 2. Powermanagement: ≤20min 3. Information of applicable adapter:
Brand: ANKER
Manufacturer: Anker Innovations Limited
Model: A2337
Input: 100-240Vac, 1A, 50-60Hz
Output: 5V 3A / 9V 3A / 12V 2.5A / 15V 2A / 20V 1.5A (30W Max)
Default Open Port: Classic Bluetooth
Port Description: After the device is powered on, Classic Bluetooth visibility (or pairing mode) is automatically enabled, providing Bluetooth pairing (or control) services. The Bluetooth service is disabled when the device is powered off.