ShokzUser ManualShokz

SHOKZ OpenRun Pro-Bone Conduction Headphones

Sections48
Reading10 min
UpdatedApr 2026
LanguageEnglish
Section 01

Download the Shokz App

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Section 02

Shokz

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Section 03

Download on the App Store

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Section 04

Download the Shokz App to easily control headphone settings.

*Only for limited regions. Go to userguide.shokz.net/openrunpro for more information.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Google Play is a trademark of Google LLC.

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Section 05

Headphone Controls

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Section 06

ON/OFF

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Section 07

Turn on the headphones :

Press and hold the Power/Volume ^ + Button until the LED Indicator flashes blue.

*Audrey will say : “Welcome to Shokz”

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Section 08

Turn off the headphones :

Press and hold the Power/Volume ^ + Button until the LED Indicator flashes red.

*Audrey will say : “Power off”

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Section 09

Pairing

1. Start with OpenRun Pro turned off. 2. Press and hold the Volume ^ + Button until the LED Indicator flashes red and blue alternately.

3.Open your device's Bluetooth settings and select " OpenRun Pro by Shokz." Audrey will say "connected."

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Section 10

How to Wear

Pick up the headphones, bring them behind the back of the base of your neck, position the earhooks on your ears, then enjoy your music!

*Wearing your headphones the wrong way could cause discomfort. The transducers should rest in front of your ears.

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Section 11

Volume

Operate volume controls while audio is playing.

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Section 12

How to change volume:

While your audio is playing, adjust headphone volume by pushing either the Volume ^ + or Volume - buttons.

*A “beep” will sound when the volume is at its max.

*Listening with headphones at high volume may affect your hearing and the audio will be distorted.

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Section 13

Multifunction Button

Play/pause music

Click once

Answer call

Click once

Next song

Double-click while music is playing

End call

Click once

Previous song

Triple-click while music is playing

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Section 14

Multifunction Button

Play musicClick once
Pause musicClick once
Next songDouble-click while music is playing
Previous songTriple-click while music is playing
Prompt device's voice assistantPress and hold for 2 seconds
Answer callClick once
End callClick once
Reject a callPress and hold for 2 seconds
Change the languageDouble click while in pairing status (red and blue lights flash alternately)
Answer a second call and decline th current callPress and hold for 2 seconds while a second incoming call is ringing.
Answer a second incoming call and put the current call on holdClick once while a second incoming call is ringing.
Switch between two callsClick once while two calls are active.
Hanging up on a multiparty call is the current callPress and hold for 2 seconds while two calls are active

*Only applicable for phone calls, not online calls

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Section 15

Check Battery Status

Operate controls while audio is not playing

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Section 16

How to check battery status :

Click the Volume ^ + or Volume - button while music is paused, Audrey will tell you the battery status :

* "Battery high/Battery medium/Battery low/Charge me"

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Section 17

EQ Modes

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Section 18

Standard Mode

Balanced frequency for listening to music

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Section 19

Vocal Booster Mode

Enhanced intermediate frequencies for audiobooks, podcasts, etc.

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Section 20

Switching EQ Modes

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Section 21

How to switch EQ mode :

Press and hold both buttons (Power/Volume ^ + Button and Volume - Button) while music is playing until you hear a beep.

*Audrey will say : “Standard Mode/Vocal Booster Mode”

*You can also use the shokz App to change the EQ mode

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Section 22

Multipoint Pairing

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Section 23

Pair Two Devices

Switch between two devices seamlessly with multipoint pairing

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Section 24

Multipoint Pairing

Operate controls with headphones powered off

1. Start with your headphones powered off. 2. Press and hold Volume ^ + until Audrey will say “pairing” and the LED indicator flashes red and blue alternately.

*You can also use the Shokz App for easy switching between devices

Audrey will say "multipoint enabled."

3.Press and hold the multifunction button and Volume ^ + button until Audrey say "multipoint enabled."

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Section 25

First Device

Audrey will say "connected".

4.Open first device's Bluetooth® menu and select "OpenRun Pro by Shokz."Audrey will say "connected". 5.Turn your headphones off.

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Section 26

Second Device

Audrey will say "connected".

6.Re-enter pairing mode by pressing and holding Volume + until Audrey says “pairing”and the LED indicator flashes red and blue alternately. 7.Open second device's Bluetooth® menu and select "OpenRun Pro by Shokz."Audrey will say "connected." 8.Turn your headphones off.

You will hear a beep, then Audrey will say “Welcome to Shokz, connected. Second device connected.”

9.Turn your headphones on. Your headphones are now connected to both devices.

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Section 27

Turn Multipoint Pairing Off

Operate controls with headphones powered off.

1. Start with your headphones powered off. 2. Press and hold Volume ^ + until Audrey will say “pairing” and the LED indicator flashes red and blue alternately.

*You can also use the Shokz App for easy switching between devices

Audrey will say "multipoint disabled."

3. Press and hold the multifunction button and Volume - button until Audrey will say "multipoint disabled."

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Section 28

Changing Languages

Your headphones have four built-in languages: Chinese, English, Japanese and Korean.

1. Start with your headphones powered off. 2. Press and hold Volume ^ + until Audrey will say “pairing” and the LED indicator flashes red and blue alternately.

*You can also use the Shokz App to change the language.

3. Double-press the multifunction button. Languages have been switched when you hear the corresponding language.

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Section 29

Charging Tips

When the headphones are at low battery, there will be a “charge me” prompt and the red light will flash intermittently. Use thecorresponding magnetic charging cable for charging. The LED indicator will turn red during the charging process and the headphones will automatically turn off. The LED indicator will turnfrom red to blue when charging is complete.

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Section 30

Moisture Detection Alert

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Section 31

How it Works:

These headphones can detect liquid such as water, sweat, or rain.If the headphones are plugged into the charger while wet, the LED indicator will flash red and blue. The headphones will then emit a beep. If this happens, remove the charging cable, dry them completely, then proceed with charging.

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Section 32

Storage and Maintenance

  • Store the headphones in a cool, dry place. The working temperature should be 0~45°C(32~113°F).
  • Keep the product away from heat sources, combustible gas or other clean/corrosive liquids, keep the product away from a long time of direct sunlight, using or placing in hot places such as car interior under high temperature.
  • These headphones are water-resistant, but are not waterproof. Please do not submerse the headphones in water.
  • Clean the headphones with a soft dry cloth.
  • After storage for a long period, please charge the headphones before using again.
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Section 33

Hearing Loss

BC

Listening with headphones at high volume may affect your hearing and the audio will be distorted.

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Section 34

Battery

  • To avoid the risk of explosion, fire, or leakage from toxic chemicals, please do not disassemble the product or replace, deform, or mutilate the battery.
  • Do not throw the headphones into water and/or fire.
  • Do not use headphones if they show any signs of distortion or warped materials.
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Section 35

Charge

  • Always confirm that the charging port Is dry before connecting the device to the charing cable. Failure to do so could result in increased possibility of short circuit issues, fire or explosion danger.
  • Do not charge right after exercising, in case there's sweat inside the charging port, which could lead to circuit burning while charging.
  • Keep the product away from heat sources when charging.
  • Only charge with the magnetic charging cable approved by the manufacturer. Other charging cables may not meet applicable safety standards, and charging with such cables could pose a risk of injury to the users or damage to the device.
  • Use this product only with an agency-approved power supply that meets local regulatory requirements (e.g., UL, CSA, VDE, CCC).
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Section 36

Dangers of Driving

Please note that in some countries or regions, it may be illegal to use this product while operating any type of vehicle. Please check and comply with the traffic rules or relevant laws and regulations in your area or consult your local regulatory authority.

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Section 37

Skin irritation

Although rare, some users may experience skin allergies or skin sensitivity when coming into long-term contact with the product’s outer materials.

To avoid the risk of an allergic reaction, please do not wear the product if you are experiencing skin injuries or irritations on or around the neck, ears, and/or head.

If you experience any redness of the skin, swelling, or itchiness while wearing the product, discontinue use of the product immediately and consult a physician.

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Section 38

Notice

Design and specification are subject to change without notice. For the most up-to-date product information, please visit www.shokz.com.

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Section 39

Warranty

Your headphones are covered by a warranty.

Visit our website at https://uk.shokz.com/pages/warranty-claim for details of the limited warranty.

To register your product, download the Shokz App.

*Failure to register will not affect your limited warranty rights.

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Section 40

Troubleshooting

If you have any trouble or problems,please visit https://uk.shokz.com/pages/support-new for more support!

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Section 41

What’s in the Box

OpenRun Pro Box OpenRun Pro headphones OpenRun Pro Package OpenRun Pro User Guide OpenRun Pro Legal Statement Magnetic Charging Cable

If any part of your product is damaged or missing, do not use it. Contact authorized Shokz dealer or Shokz customer service.

*Please note that the packaging envelope may vary depending on the sales region.

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Section 43

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End user must follow the specific operating instructions for satisfying RF exposure

compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

The portable device is designed to meet the requirements for exposure to radio waves established by the Federal

Communications Commission (USA). These requirements

set a SAR limit of 1.6 W/kg averaged over one gram of tissue.

The highest SAR value reported under this standard during

product certification for use when properly worn on the head.

Responsible party (contact for FCC matters only):

AfterShokz LLC.

3200 Gracie Kiltz Lane, Suite 400 Austin, TX 78758, The USA.

www.shokz.com

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Section 44

Industry Canada

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic

Development Canada’s licence-exempt RSS(s). Operation is subject to the following Two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. End user must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

The portable device is designed to meet the requirements for exposure to radio waves established by the ISED. These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported under this standard during product certification for use when properly

worn on the head.

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Section 45

CE Declaration of Conformity

Shokz Holding Limited hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU

Directive requirements. The complete declaration of conformity can be found at: https://shokz.com/pages/policies. Shokz’s EU representative is AfterShokz Euro B.V., Schipholweg 103,2316XC Leiden, The Netherlands.

Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per applicable regulations.

Frequency RangeMax. Transmit Power
2400-2483.5MHz6dBm(EIRP)
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Section 46

UK Declaration of Conformity

Shokz Holding Limited hereby declares that this product is in compliance with the essential requirements and all other applicable United Kingdom’s regulations. The complete declaration of conformity can be found at: https://shokz.com/pages/policies. Shokz’s authorised representative in the UK is Pinpoint Consumer Electronics Ltd., Unit 35, Meridian House, Road One, Winsford Industrial Estate, Winsford, Cheshire CW7 3QG.

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Section 47

WEEE Declaration of Conformity

This WEEE logo means that this product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.

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Section 48

Australia/New Zealand Singapore Philippines

Complies with IMDA Standards DA107248

NTC

Type Accepted NO ESD-RCE-2127485

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