RoborockUser ManualRoborock

roborock Q8 Max+ Robot Vacuum and Mop

Sections58
Reading14 min
UpdatedApr 2026
LanguageEnglish
Section 01

A1 Robot (Top View)

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Section 02

Power/Clean

  • Press and hold to turn the robot on or off
  • Press to start cleaning
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Section 03

Power Indicator

  • White: Battery level ≥ 20%
  • Red: Battery leve < 2 0%
  • Breathing: Charging or starting up
  • Flashing red: Error
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Section 04

WiFi Indicator Light

  • Flashing blue slowly: Waiting for connection
  • Flashing blue quickly: Connecting
  • Steady blue for five seconds: WiFi connected
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Section 05

Spot Clean/Child Lock

  • Press to Spot clean
  • Press and hold for 3 seconds to turn on/off the child lock
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Section 06

Dock

  • Press to return to dock

Press any button to stop the robot during cleaning Note: or docking.

A1-1—Vertical Bumper A1-2—LiDAR Sensor A1-3—Wall Sensor A1-4—Dock Locator A1-5—Reactive Tech Obstacle Avoidance Sensor

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Section 07

A2 Robot (Bottom View)

A2-1—Cliff Sensors A2-2—Omnidirectional Wheel A2-3—Charging Contacts A2-4—Side Brush A2-5—Main Brushes A2-6—Main Brush Cover A2-7—Main Wheels

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Section 08

A3 Robot

A3-1—Reset Button A3-2—Air Vent A3-3—Mop Cloth Mount A3-4—Bumper

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Section 09

A4 Dustbin and Water Tank Combo Unit

A4-1—Latch A4-2—Stopper A4-3—Water Filter A4-4—Washable Filter

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Section 10

A5 Charging Dock

A5-1—Power Indicator A5-2—Dock Location Beacon A5-3—Charging Contacts A5-4—Power Socket A5-5—Electrode Brushes

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Section 11

A7 Mop Cloth Mount

A7-1—Mop Cloth Attachment Slot

A7-2—Mop Cloth Mount Latches

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Section 12

A8 Mop Cloth

A8-1—Hook and Loop Pads

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Section 13

Important Information

1. Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot. 2. When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.

When using the robot for the first time, follow itNote: throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.

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Section 14

B1 Position the Charging Dock

Keep the Charging Dock on a level surface, flat against a wall. Connect the power cable to the Charging Dock and tidy cables from the floor. To ensure a better user experience of the mobile app, place the Charging Dock in an area with good WiFi coverage.

B1-1 More than 0.5m (1.6ft)

B1-2 More than 1.5m (4.9ft)

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Section 15

Notes:

  • Allow at least 0.5m (1.6ft) of clearance on each side, and more than 1.5m (4.9ft) in front of the charging dock.
  • If the power cable hangs vertical to the ground, it may be caught by the robot, causing the charging dock to be disconnected.
  • The charging dock indicator is on when the charging dock is electrified, and off when the robot is charging.
  • Do not place the charging dock in places that are directly exposed to sunlight, or block the location beacon. Otherwise the robot may not be able to automatically return to the charging dock.
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Section 16

B2 Secure the charging dock with the adhesive tape

Wipe the floor of the area where the charging dock will be placed with a dry cloth, then secure the dock in place using doublesided tape at the bottom of the dock.

Note: When necessary, remove the double-sided adhesive tape slowly to reduce residue glue.

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Section 17

B3 Attach the Moisture-Proof Mat

After fixing the charging dock in place, use a dry cloth to clean the area where the Moisture-Proof Mat will be located. Tear off the double-sided tape at the bottom of the Moisture-Proof Mat, and stick the mat on the floor .

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Section 18

Notes:

  • Always place the Moisture-Proof Mat on wooden floors.
  • The Moisture-Proof Mat attaches best to smooth surfaces.
  • When necessary, remove the double-sided adhesive tape slowly to reduce residue glue.
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Section 19

Power on and charge the robot

Press and hold the \odot button to power on the robot. When the power light goes on, place the robot on the dock to charge. Make sure the charging dock power indicator turns off and a “charging” voice alert sounds. To maintain the performance of the highperformance lithium-ion rechargeable battery pack, keep the robot charged.

The robot may not turn on when the battery is low. InNote: this case, place the robot directly onto the dock to charge.

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Section 20

B4 Mopping

To prevent excessive dirt buildup during first-timeNote: use, floors should be vacuumed at least three times before mopping.

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Section 21

B4-2—Fill the water tank

Remove the water tank stopper, fill the tank with water, and close it tightly.

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Section 22

Notes:

  • To prevent corrosion or damage, only use the Roborock
  • Do not use hot water as this may cause the tank to deform.
  • When filling the water tank, tilt tank 30° to avoid wetting the filter.
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Section 23

B4-3—Reinstall the dustbin and water tank combo unit

Slide the water tank into the robot until you hear it lock with a click.

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Section 24

B4-4—Install the mop cloth

Wet the mop cloth and wring it until it stops dripping, then slide it along the mop cloth slot before sticking it firmly in place.

Note: Only use the official Roborock mop cloth.

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Section 25

B4-5—Install the mop cloth mount

Slide the mount forwards along the bottom of robot until it clicks in place.

Clean the mop cloth after 60 minutes of mopping toNote: maintain water flow and cleaning quality.

B4-6—Remove the mop cloth mount

When the robot returns to the dock after cleaning, press the latches on both sides, and slide the mop cloth mount backwards to remove it.

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Section 26

Notes:

  • Wash the mop cloth after each use, and regularly empty the water tank of unused water.
  • Remove the mop cloth mount when not mopping.
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Section 27

Connect to the App

This robot supports both Roborock and Xiaomi Home apps. Choose the one that best meets your needs.

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Section 28

\textcircled{4} Download app

Option 1: Search for “Roborock” in the App Store or Google Play or scan the QR code to download and install the app.

Option 2: Search for “Xiaomi Home” in the App Store or Google Play or scan the QR code to download and install the app.

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Section 29

\textcircled{2} Reset WiFi

Press and hold the and buttons until you hear the "Resetting WiFi" voice alert. The reset is complete when the WiFi indicator light flashes blue slowly. The robot will then wait for a connection.

Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

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Section 30

\otimes Add device

Open the Roborock App, tap the “Scan to Connect” button or the “Search for device” button, or open the Xiaomi Home app, tap " + " in the top right corner and add the device as instructed in the app.

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Section 31

Notes:

  • The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.
  • Only 2.4 GHz WiFi is supported.
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Section 32

On/Off

Press and hold to turn on the robot. The power indicator light will come on, and the robot will wait for orders. Press and hold the \odot button to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

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Section 33

Starting Cleaning

Press the \odot button to start cleaning. The

robot will plan its cleaning route according to its scan of the room. It splits a room into zones, first draws out zone edges, and then fills the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house.

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Section 34

Notes:

    the dock, start the robot from the dock. Do not move the dock during cleaning. robot to charge before starting the cleanup.

  • If cleaning is completed in less than 10 minutes, the area will be cleaned twice.
  • If the battery runs low during the cleaning cycle, the robot will automatically return to the dock. After charging, the
  • Before starting each mopping task, make sure that the mop has been properly installed.
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Section 35

Spot Cleaning

Press the button to start spot cleaning. Cleaning range: The robot cleans a 1 . 5 m

(4.9 ft) \times 1 . 5 m (4.9 ft) square area centered on itself.

Note: After spot cleaning, the robot will automatically return to the starting point and wait for orders.

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Section 36

Pause

When the robot is running, press any button to pause it, press the button to resume cleaning, and press the button to send it back to the dock.

Note: Placing a paused robot on the dock manually will end the current cleanup.

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Section 37

Refilling the Water Tank or Cleaning the Mop Cloth

To add water or clean the mop cloth, press any button to stop the robot and remove the mopping module. After adding water or cleaning the mop cloth, reinstall the mopping module and press the \odot button to continue.

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Section 38

Sleep

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds. Press any button to wake the robot up.

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Section 39

Notes:

  • The robot will not go to sleep when it is charging.
  • The robot will automatically shut down if left in sleep mode for more than 12 hours.
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Section 40

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to

disable the DND mode or modify the DND period. When DND mode is activated, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice prompts will lower.

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Section 41

Child Lock

Press and hold the button to enable/ disable the child lock. You can also set it in the app. Once enabled, the robot will not react to button presses when it is stationary. When the robot is cleaning or docking, press any button to stop it.

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Section 42

Charging

After cleaning, the robot will automatically return to the dock to charge.

In Pause mode, press the button to send the robot back to the dock. The power indicator will breathe as the robot charges.

Note: If the robot fails to find the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge.

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Section 43

Error

If an error occurs, the power indicator will flash red and a voice alert will sound.

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Section 44

Notes:

  • The robot will go to sleep automatically if left in a
  • Placing a malfunctioning robot on the dock manually will end the current cleanup.
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Section 45

System Reset

If the robot does not respond when a button is pressed or cannot be turned off,

reset the system. Press the latch to remove the dustbin and water tank combo unit and find the Reset button.Press the Reset button, and the robot will reset automatically.

Note: After resetting the system, scheduled cleaning, WiFi, etc. will be restored to factory settings.

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Section 46

Deactivating WiFi

To disconnect the robot from WiFi, press the Reset button until you hear a voice message. Then wait for 5 minutes and the WiFi will be automatically deactivated. If you want to reconnect, please follow the related connecting instructions.

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Section 47

Restore Factory Settings

If the robot does not function properly after a system reset, switch it on. Press and hold the button and at the same time, press the Reset button until you hear the “Restoring factory settings” voice prompt. The robot will then be restored to factory settings.

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Section 48

C1 Main Brushes

Clean every 2 weeks and replace every 6-12 months.

C1-1—Main Brush C1-2—Main Brush Cover C1-3—Latches C1-4—Main Brush Bearing C1-5—Main Brush Caps

C1-6—Turn over the robot and press the latches to remove the main brush cover. Remove the main brush and pull outC1-7— the main brush bearing. Pull out the main brush caps.C1-8— After removing the tangled hair orC1-9— dirt at both ends of the main brush, reinstall it, press on the main brush cover to lock it in place.

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Section 49

Notes:

  • Main brush should be wiped down with a wet cloth and left to dry away from direct sunlight.
  • Do not use corrosive cleaning fluids or disinfectants to clean the main brush.
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Section 50

C2 Side Brush

* Clean monthly and replace every 3-6 months.

1. Unscrew the side brush screw. 2. Remove and clean the side brush.

Reinstall the brush and tighten the screw.

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Section 51

C3 Omnidirectional Wheel

* Clean as required.

Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.

Note: The omnidirectional wheel bracket cannot be removed.

C3-2— Rinse the wheel and the axle with water to remove any hair and dirt. Dry and reattach the wheel, pressing it firmly in place.

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Section 52

C4 Main Wheels

* Clean monthly.

Clean the main wheels with a soft, dry cloth.

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Section 53

C5 Dustbin and Water Tank Combo Unit

* Clean weekly and replace the filter every 6-12 months C5-1—Press the latch to remove the unit. Remove the washable filter then empty the dustbin. C5-2—Empty the water tank of unused water. C5-3—Fill the dustbin with clean water and gently shake it. Then pour out the dirty water.

To prevent blockage, only use clean water without anyNote:

C5-4—Rinse the filter repeatedly and tap it to remove as much dirt as possible.

Do not touch the surface of the filter with your hands,Note: brush, or hard objects to avoid potential damage.

C5-5—Allow 24 hours for the filter to dry thoroughly and reinstall it.

Note: Purchase an additional filter and alternate if necessary.

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Section 54

C6 Mop Cloth

Clean after each use and replace every 3-6 months Remove the mop cloth from mop cloth mount. Clean the mop cloth and air-dry it.

A dirty mop will affect the mopping performance. CleanNote: it before use.

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Section 55

C7 Robot Sensors

* Clean monthly.

Use a soft, dry cloth to wipe and clean all sensors, including:

C7-1—Dock Locator C7-2—Reactive Tech Obstacle Avoidance Sensor C7-3—Wall Sensor C7-4—Cliff Sensors

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Section 56

C8 Charging Contact Areas

* Clean monthly.

Use a soft dry cloth to wipe the charging contacts on the charging dock and the robot.

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Section 57

Battery

The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use.

Note: If the robot will be left unused for a long period, turn it off and charge it at least every three months to avoid battery damage caused by over-discharge.

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Section 58

Basic Parameters

Robot

ModelQ80ULL
Battery14.4V/5200mAh (TYP) lithium-ion battery
Rated Input20VDC 1.2A
Charging Time< 6 hours

Note: The serial number is on a sticker on the underside of the robot.

Charging Dock

ModelCDZ12RR or CDZ20RR
Rated Power28W
Rated Input100-240VAC
Rated Output20VDC 1.2A
Rated Frequency50-60Hz
Charging Battery14.4V/5200mAh (TYP) lithium-ion battery

Common Issues

ProblemSolution
Unable to power onThe battery level is low. Put the robot on the charging dock and charge it before use. ·The battery temperature is too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Unable to chargeCheck the power indicator light turns on and that both ends of the power cable are properly connected. ·If contact is poor, clean the contact areas on the charging dock and the robot.
Slow chargingWhen used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life. ·The charging contacts may be dirty. Wipe them with a dry cloth.
Unable to dockThere are too many obstacles near the charging dock. Move it to an open area. ·The robot is too far from the charging dock. Place it closer and retry.
Abnormal behaviorRestart the robot.
Noise during cleaning.The main brush, side brush, main wheels, or omnidirectional wheel may be jammed. Turn off the robot and clean them.
Unable to connect to WiFiWiFi is disabled. Reset the WiFi and try again. ·The WiFi signal is poor. Move the robot to an area with good WiFi reception. ·Abnormal WiFi connection. Reset the WiFi, download the latest mobile app, and retry. ·Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock customer service for additional support.
Poor cleaning ability or dust falling outThe dustbin is full and needs emptying. ·The washable filter is blocked and needs cleaning. ·The main brush is jammed and needs cleaning.
ProblemSolution
Scheduled cleaning is not workingKeep the robot charged. Scheduled cleaning can only begin when the battery level is above 20%.
Is power always being drawn when the robot is on the charging dock?The robot will draw power while it is docked to maintain battery performance, but power consumption is minimal.
Does the robot need to be charged for at least 16 hours the first three times it is used?No, the robot can be used any time after it has been fully charged.
No or little water during moppingCheck whether there is water in the water tank and use the mobile app to set the water flow or check the manual for full instructions on how to correctly install the dustbin and water tank combo unit, mop cloth mount and mop cloth.
Cleaning does not resume after rechargingMake sure that the robot is not in DND mode. DND mode will prevent cleanup. When cleaning a space requiring a top-up charge, if the robot was placed manually on the charging dock before it returned to the dock automatically, it will not be able to continue cleanup.
The robot cannot return to the charging dock after spot cleaning or when it has been moved manuallyAfter spot cleaning or a significant position change, the robot will re-generate the map. If the charging dock is too far away, it may not be able to return to recharge and must be placed on the charging dock manually.
The robot has begun to miss certain spotsThe wall sensor or cliff sensors may be dirty. Wipe them with a soft dry cloth.
It takes a long time to fill the water tankThe water filter may be blocked and need cleaning.
Assistance
Stuck on a step?
Ask Pindear — grounded answers drawn from this manual and Roborock’s documentation.
Colophon
Sourced from Roborock’s official documentation and typeset for web reading by Pindear. Always refer to the official source for critical safety information.
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