RoborockUser ManualRoborock

roborock Q10 S5 Robot Vacuum and Mop Cleaner

Sections61
Reading21 min
UpdatedApr 2026
LanguageEnglish
Section 01

WARNING

  • For the purposes of recharging the battery, only use with roborock AED09LRR or SPCDZ04RR (use with roborock BLJ24WJ200120P-U powe supply) docking station.
  • The product must be switched off and the plug must be removed from socket outlet when not in use, before cleaning or maintaining the product.
  • To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
  • The docking station can only be used to charge the robotic vacuum cleaner equipped with a 14.4 V/5200 mAh (TYP) lithium-ion battery.
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Section 02

CAUTION

  • Only use the product in accordance with the User Manual. Any loss or damage caused by improper use will be borne by the user.
  • Do not allow to be used as a toy. Close attention is necessary when used by or near children.
  • Do not rinse the robot and the dock.
  • Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot, the dock or the floor.
  • Make sure dustbin, washable filter, dust bag, side brush, mop cloth, main brush and main brush cover are installed in place before cleaning.
  • Do not sit or stand on the robot or dock.
  • To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.
  • Do not put any low objects (such as shoes, mats) near raised areas like stairs. Otherwise, the robot may fall down caused by malfunctional sensors.
  • To prevent water damage, make sure that the floor where the robot operates is free of water.
  • Do not operate the product in a room where an infant or child is sleeping.
  • Before using the product, move sundries such as wires and any unstable, fragile, precious, or dangerous items from the floor to prevent them from being pulled by the robot and causing personal injury or property damage.
  • Keep hair, loose clothing, fingers, and all body parts of people and pets away from seams, openings and moving parts of the product to avoid possible injury.
  • Do not carry the robot using vertical bumper, side brush or bumper.
  • Place the dock on a hard, flat floor. Keep the dock, robot, and power cord away from fire and heat sources like a heating radiator. Avoid humid and narrow spaces or locations where the robot may be suspended in the air.
  • This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision.
  • Do not dismantle, repair or modify the battery or charging dock.
  • If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.
  • Do not use the product on high pile carpets. Product effectiveness may also be reduced on dark carpets.
  • Do not place any object on top of the robot or dock, near the suction inlet of the dock, or cover them with any item (including dust-proof cover).
  • Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, a slide, or top of furniture.
  • Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct.
  • Do not operate the product if it has been damaged in any way. Contact customer service for help.
  • Always operate the device in well-ventilated areas to prevent overheating.
  • Roborock disclaims all liability for indirect, punitive, incidental, or consequential damages resulting from the use, misuse, or inability to use this product. This disclaimer does not affect any statutory rights that may not be disclaimed under applicable law.
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Section 03

Battery and Charging

  • Do not wipe the charging contacts with wet cloth or wet hands.
  • If the product is left unused for a long period, store it in a cool, dry place after having it fully charged, unplugged, and switched off. Recharge it at least every three months to avoid battery overdischarge.
  • Do not use the product when the temperature is higher than 40°\mathsf C (104°F) or lower than 4°C 39° F ) ), or if there is any liquid or sticky substance on the floor.
  • Do not discard waste batteries. Leave them with a professional recycling organization.
  • To transport the product, be sure to unplug the dock, switch off the robot, and empty the water tank. Use of the original packaging is advised.
  • Be sure that the supply voltage meets the requirements listed on the dock.
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Section 04

International Symbols Explanation

~ – ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)] – DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)]

– For indoor use only.

FCC/IC Statement

Compliance Information
Product NameRobotic Vacuum Cleaner with Charging Dock
Product ModelRobotic Vacuum Cleaner Model: RRA0TALDocking Station Model: SPCDZ04RRPower Supply Model: BLJ24WJ200120P-UAuto-Empty Dock Model: AED09LRR
Compliance StatementThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) this device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation.This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s).Operation is subject to the following two conditions:(1) This device may not cause interference.(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Correspondence of the responsible party in USA
CompanyRoborock Technology Co.
AddressROOM 1227, 12TH FLOOR, 1000 N. WEST STREET, WILMINGTON, DE 19801
Emailsupport@roborock.com
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Section 05

Product Overview

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Section 06

Robot (Top View)

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Section 07

Power/Clean

  • Press and hold to turn the robot on or off
  • Press to start cleaning Power Indicator Light
  • White: Battery level \geq 1 5%
  • Red: Battery leve < 1 5%
  • Breathing: Charging or starting up
  • Flashing red quickly: Error
  • Flashing blue slowly: Waiting for WiFi connection
  • Flashing blue quickly: Connecting
  • Steady blue: WiFi connected
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Section 08

Dock

  • Press to start docking

Press any button to pause a running robot during cleaning or docking.

A1-1—Vertical Bumper

A1-2— LiDAR Sensor

A1-3— Reactive Tech Obstacle Avoidance Sensor

A1-4—Dock Locator

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Section 09

Robot (Bottom View)

A2-1—Cliff Sensors A2-2— Omnidirectional Wheel A2-3— Carpet Sensor A2-4— Side Brush

A2-5— Main Brush A2-6— Main Brush Cover Latches A2-7— Main Wheels

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Section 10

A3 Robot (Top Cover Removed)

A3-1—Top Cover A3-2—Dustbin and Water Tank Combo Unit A3-3—Charging Contacts A3-4—VibraRise Module A3-5—Air Outlets A3-6—Reset Button A3-7—Bumper

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Section 11

A4 VibraRise Module

A4-1—Mop Cloth Attachment Slot A4-2—Vibration Module A4-3—VibraRise Mop Cloth Mount A4-4—VibraRise Mop Cloth Mount Latches

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Section 12

A5 VibraRise Mop Cloth

A5-1—Hook and Loop Pads

Note: Secure the mop cloth flat in place.

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Section 13

A7 Moisture-Proof Mat

A7-1—Moisture-Proof Mat Adhesive Tape

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Section 14

A9 Dustbin and Water Tank Combo Unit

A9-1—Dustbin and Water Tank Combo Latches

A9-2— Dustbin Lid A9-3— Cover Latch A9-4— Water Tank Stopper A9-5— Filter Handle A9-6— Washable Filter A9-7— Suction Inlet A9-8— Dust Inlet

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Section 15

A10 Auto-Empty Dock

A10-1—Suction Inlet A10-2— Charging Contacts A10-3— Dock Location Beacon A10-4—Dust Container Cover A10-5—Status Indicator Light

  • Steady white: Powered on and robot not on the dock
  • Flashing white slowly: Emptying
  • Steady red: Dust bag is not in place
  • Off: Not Powered On/Charging

A10-6—Filter

A10-7— Dust Bag Slot

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Section 16

A11 Auto-Empty Dock (Back View)

A11-1—Power Cord Storage Slot

A11-2— Power Port

A11-3— Cord Outlets

Note: Power cord can exit at either side

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Section 17

Important Information

1. Tidy cords, hard or sharp objects (such as nails and glass), and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.

2. When using the robot in a raised area (such as in a duplex apartment), always use a physical security barrier to prevent accidental falls that may result in personal injury or property damage.

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Section 18

Notes:

  • When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.
  • To prevent excessive buildup of dirt on the mop cloth, floors should be vacuumed at least three times before the first mopping cycle.
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Section 19

B1 Positioning the Dock

Place the dock on a hard, flat floor, flat against a wall. Connect the power cord with the dock and tidy up the excess cord. Make sure that the location has good WiFi coverage for a better experience with the mobile app. Plug in and make sure that the status indicator light is on.

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Section 20

Notes:

  • Keep at least 0.5 m (1.6 ft) of clearance on either side, 1 . 0 \dot { m } (3.3 ft) in front.
  • If the power cord hangs vertically to the ground, it may be caught by the robot, causing the dock to be
  • Keep the dock away from direct sunlight or anything that may block the dock location beacon, otherwise the robot may fail to return to the dock.
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Section 21

B2 Attach the Moisture-Proof Mat

After fixing the dock in place, use a dry cloth to clean the area where the moisture-proof

mat will be located. Tear off the double-sided tape at the bottom of the moisture-proof mat, and stick the mat on the floor.

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Section 22

Notes:

  • Always place the moisture-proof mat on wooden floors.
  • When necessary, remove the double-sided adhesive tape slowly to reduce residue glue.
  • The moisture-proof mat attaches best to smooth surfaces.
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Section 23

B3 Powering On & Charging

Before using, be sure to remove the film on the dock locators on the front of and at the rear of the robot. Press and hold to power on the robot. Wait until the power indicator light is steady white, and then place the robot to the dock. The robot is equipped with a built-in highperformance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged.

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Section 24

Notes:

  • The robot may not be turned on when the battery is low. In this case, place the robot to the dock for charging.
  • The robot cannot be turned off when it is being charged.
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Section 25

B4 Starting Mopping

To prevent excessive buildup of dirt on the mopNote: cloth, floors should be vacuumed at least three times before the first mopping cycle.

Remove the dustbin and water tank B4-1— combo unit, open the water tank stopper, and fill the water tank with tap water before reinstalling the stopper. Do not immerse the unit into the water directly.

Dampen the mop cloth and wring it B4-2— until it stops dripping. Insert the mop to the bottom of the mop cloth attachment slot and stick it firmly.

Align the mop cloth mount with the B4-3— bottom of the combo unit and slide it in until it clicks into place.

After the robot finishes cleaning andB4-4— returns to the dock, press two latches of the mop cloth mount inwards with both hands and pull backwards to remove the mop cloth mount.

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Section 26

Notes:

  • To avoid deformation, only use cold water.
  • Do not rinse or immerse the dustbin and water tank combo unit with water.
  • To prevent damage, do not use any disinfectant and only use cleaning solution recommended by Roborock.
  • Dampen the mop cloth and wring it until it stops dripping. Install the mop onto the mop cloth mount and stick it flat in place. After mopping, empty the water tank of unused water immediately.
  • before leaving the factory. It is normal that a small amount of water remains in the unit.
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Section 27

1. Download the App

Search for “Roborock” in the App Store or Google Play or scan the QR code to download and install the app.

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Section 28

2. Reset WiFi

Press and hold and simultaneously until you hear the “Entering network configuration mode” voice message. The reset is complete when the power indicator light flashes blue slowly. The robot will then wait for a connection.

If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

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Section 29

3. Add Device

Open the Roborock app, tap the “Add Device” or " + " button and add your device following the in-app guide.

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Section 30

Notes:

  • The actual process may vary due to ongoing app updates. Follow the guide provided in the app.
  • Only 2.4 GHz WiFi is supported.
  • If the robot stays in network setup for more than 5 minutes, the setup will be stopped automatically.
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Section 31

Turning On/Off

Press and hold to turn on the robot. The power indicator light will come on, and the robot will wait for orders.

Press and hold to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

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Section 32

Starting Cleaning

Press to start cleaning. The robot will plan its cleaning route and in each room, it firstly draws out edges and then fills the room in a zigzag pattern. In so doing, the robot cleans all rooms one by one, thoroughly and efficiently.

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Section 33

Notes:

  • Before cleaning, tidy cords (including the power cord of the dock) and valuables from the floor. Loose disconnection of electrical appliances or damage of cords and property.
  • Before starting each cleaning task, make sure that the mop cloth have been properly installed.
  • To make sure the robot returns to the dock automatically, start the robot from the dock and do not move the dock during cleaning.
  • Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting a cleanup.
  • If the battery runs low during a cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.
  • The robot will retract mop cloth mount to clean the carpet. You can also set the carpet as a no-go zone in the app to avoid it.
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Section 34

Mop Only

Use app to start mopping only. The main brush and fan reduce their operating speed, and the mopping module lowers itself.

Note: Compared with other cleaning modes, noise emanating from Mop Only is much lower.

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Section 35

Pause

When the robot is running, press any button to pause it, press to resume cleaning. Press on a paused robot to send it back to the dock for charging.

Note: Placing a paused robot on the dock manually will end the current cleanup.

#

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator light will flash every few seconds. Press any button to wake the robot up.

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Section 36

Notes:

  • The robot will not go to sleep when it is charging.
  • The robot will automatically shut down if left sleep for more than 12 hours.
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Section 37

Emptying

After cleaning, the robot will return to the dock and auto-emptying will begin as needed. To manually start emptying, press on the docked robot or tap the corresponding button in the app.

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Section 38

Notes:

  • When emptying has been left unused for a long period, empty the dustbin manually and make sure the air inlet is clear for optimal emptying performance.
  • Auto-emptying can be disabled in the app.
  • Avoid frequent manual emptying.
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Section 39

Charging

After cleaning, the robot will automatically return to the dock to charge. Press to send the paused robot back to the dock. The power indicator light will breathe during robot charging.

Note: If the robot fails to find the dock, it will automatically return to its starting position. Place the robot on the dock manually to recharge.

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Section 40

Error

If an error occurs, the power indicator light will flash red or status indicator light will be steady red. A pop-up notification will appear in the app and a voice alert may sound.

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Section 41

Notes:

  • The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
  • Placing a malfunctioning robot on the dock manually will end the current cleanup.
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Section 42

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period, or set whether to enable auto top-up, emptying and drying, to dim indicator lights, or lower the volume of the voice message during the DND period.

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Section 43

Resetting the System

If the robot does not respond when a button is pressed or cannot be turned off, reset the system by pressing the Reset button.

Note: After resetting the system, existing settings such as scheduled cleaning and WiFi will be restored to factory settings.

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Section 44

Deactivating WiFi

To disconnect the robot from WiFi, reset WiFi and ensure the reset is successful. Then wait for 5 minutes and the WiFi will be automatically deactivated. If you want to reconnect, please follow the related connecting instructions.

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Section 45

Restoring Factory Settings

If the robot does not function properly after a system reset, power it on. Press and hold and at the same time, press the Reset button until you hear the “Restoring factory settings. This will take about 5 minutes.” voice message. The robot will then be restored to factory settings.

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Section 46

Notes:

  • The product must be switched off and the plug must be removed from socket outlet before cleaning or maintaining the product.
  • The frequency of replacement may vary with the actual situation. If abnormal wear occurs, replace the parts immediately.
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Section 47

C1 Main Brush

* Clean every 2 weeks and replace every 6-12 months.

C1-1—Main Brush C1-2—Main Brush Bearing C1-3—Main Brush Cover C1-4—Main Brush Cover Latches C1-5—Hair-Blocking Rings

C1-6—Turn over the robot and press the two latches inwards to remove the main brush cover.

Pull out the main brush and removeC1-7— the main brush bearing on the left as shown in the picture. Remove any entangled hair or dirt at both ends of the main brush. Then, reinstall the main brush bearing.

Reinstall the main brush and mainC1-8— brush cover, and press the cover securely.

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Section 48

Notes:

  • It is recommended to wipe the main brush with a wet cloth. If the main brush is soaked, air-dry it away from direct sunlight.
  • Do not use corrosive cleaning fluid or disinfectant to clean the main brush.
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Section 49

C2 Side Brush

* Clean monthly and replace every 3-6 months.

1. Unscrew the side brush screw. Remove and clean the side brush. 2. Then, reinstall the brush and tighten the screw.

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Section 50

C3 Omnidirectional Wheel

* Clean as required.

Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.

Rinse the wheel and the axle withC3-2— water to remove any hair and dirt. Air-dry, reinstall, and press the wheel and axle back in place.

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Section 51

C4 Main Wheels

* Clean as required.

Clean the main wheels with a soft, dry cloth.

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Section 52

Dustbin and Water Tank Combo Unit

* Clean as required.

C5-1— Open the top cover of the robot and take out the unit. C5-2— Open the dustbin lid and remove the washable filter, then empty and clean the dustbin. C5-3—Open the water tank stopper, and empty the tank of unused water. C5-4— Reinstall the unit in the robot.

Note: After mopping, empty the water tank, wash the mop cloth, and air-dry them to prevent odors.

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Section 53

C6 Washable Filter

* Clean every 2 weeks and replace every 6-12 months.

C6-1— Open the dustbin lid and take out the filter. C6-2— Rinse the filter repeatedly and tap it to remove as much dirt as possible.

Do not touch the surface of the filter with hands,Note: brushes, or sharp objects to avoid potential damage.

C6-3— Allow at least 24 hours for the filter to dry thoroughly before reinstalling it.

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Section 54

C7 VibraRise Mop Cloth

* Clean after each use and replace every 3-6 months.

C7-1—Hold the mop cloth mount by both ends to remove it.

C7-2—Remove the mop cloth from the mount. C7-3—Wash the mop cloth and then air-dry it.

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Section 55

C8 Robot Sensors

* Clean as required.

Use a soft, dry cloth to wipe and clean all sensors, including:

C8-1—Dock Locator C8-2— Reactive Tech Obstacle Avoidance Sensor C8-3— Carpet Sensor C8-4— Cliff Sensors

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Section 56

C9 Charging Contacts

* Clean as required.

Use a soft, dry cloth to wipe the charging contacts on the robot and the dock.

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Section 57

C10 Moving the Dock

To move the dock, grip from the bottom of the dock as shown in the picture.

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Section 58

C11 Auto-Empty Dock

* Replace dust bag immediately when the bag is full to ensure emptying performance.

Open the dock cover, lift the dust bag out of the dustbin and discard it. Clean the filter with a dry cloth. Install a new dust bag in place and close the dock cover.

Make sure the dust bag is installed in place along the Note: slot to prevent dust leakage and damage the dock.

C11-4—Wipe the dock location beacon and charging contacts with a soft, dry cloth to keep them clean.

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Section 59

Basic Parameters

Robot

ModelRRAOTAL
Battery14.4 V/5200 mAh (TYP) lithium-ion battery
Rated Input20 V ≈ 1.2 A

Auto-Empty Dock

ModelAED09LRR
Rated Input Voltage120 V~
Rated Frequency60 Hz
Rated Input (Dust collection)5 A
Rated Input (Charge)0.4 A
Rated Output20 V---1.2 A

The serial number is on a sticker on the underside of the robot.

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Section 60

Removing the battery

* The following information applies only when disposing of the robot and should not be followed for day-to-day operations.

The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Remove the battery before disposing of this product and hand it to a professional battery recycling facility for centralized disposal.

How to remove the battery:

1. Operate the robot without connecting to the dock until it runs out of battery. 2. Turn off the robot. 3. Unscrew the battery cover. 4. Remove the battery cover. 5. Press the latch to pull out the battery connector and remove the battery.

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Section 61

Notes:

  • Before removing the battery, make sure it is fully
  • Remove the entire battery pack. Avoid damaging the battery pack casing to avoid short-circuits or leakage of hazardous substances.
  • In the event of accidental contact with battery fluid, medical care.

Common Issues

IssuesSolution
Unable to power onBattery low. Put the robot on the dock and charge it before use. ·Battery temperature too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Unable to chargeDock not connected to power. Check whether both ends of the power cord are properly connected. ·Poor contact. Clean the charging contacts of the dock and the robot. ·Battery temperature too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Unable to return to dockToo many obstacles near the dock. Clear them up or move the dock to an open area. ·Robot too far from the dock. Place it closer and retry.
Abnormal behaviorRestart the robot.
Unable to connect to WiFiWiFi disabled. Reset the WiFi and try again. ·Poor WiFi signal. Move the robot to an area with better WiFi. ·Abnormal WiFi connection. Reset the WiFi, download the latest app version and retry. ·Unable to connect to WiFi abruptly. There may be an error with your router settings. Contact Roborock customer service for help with troubleshooting.
Robot becomes offlineCheck that your robot is connected to Roborock app and is always within WiFi coverage.
Noise during cleaningThe main brush, side brush, or main wheels may be jammed. Turn off the robot and clean them. · The omnidirectional wheel may be jammed. Use a screwdriver to remove it for cleaning. · Check that no objects are stuck around the mopping module.
Poor cleaning performance and/or dust leakageThe dustbin is full and needs emptying. ·The filter is blocked and needs cleaning. ·The main brush are tangled up. Clean the main brush.
Scheduled cleaning is not workingKeep the robot charged. Scheduled cleaning can only begin when the battery level is above 15%.
The robot does not resume cleaning after rechargingMake sure that the robot is not in DND mode. DND mode will prevent auto top-up. ·If the robot is placed manually on the dock or sent to dock by pressing buttons, it will not be able to resume cleaning.
Slow chargingWhen used at high or low temperatures, the robot will automatically reduce its charging speed to extend battery life. · Charging contacts dirty. Wipe them with a soft, dry cloth.
Is power always being drawn when the robot is on the dock?The robot will draw power while it is docked to maintain battery performance, but the power consumption is extremely low.
Does the robot need to be charged for at least 16 hours for the first three uses?No. Lithium-ion batteries have no memory effect. The robot can be used once fully charged.
The robot begins to miss certain spotsThe cliff sensors or carpet sensor may be dirty. Clean them with a soft, dry cloth.
No or little water during moppingUse the mobile app to increase the water flow. ·Check whether there is water in the water tank and check the manual for instructions on how to correctly install the dustbin and water tank combo unit, mop cloth mount and mop cloth.
The robot cannot return to the auto-empty dock after spot cleaning or when it has been moved manuallyAfter spot cleaning or a significant position change, the robot will re-generate the map. If the charging dock is too far away, it may not be able to return to recharge and must be placed on the charging dock manually.
The status indicator light is steady redThe dust bag is not in place. Check and install in place.
Reduced emptying performance or unusual noise when emptyingThe main brush or main brush cover is not properly installed. Check and install in place. ·The filter, air duct, disposable dust bag, suction inlet, air inlet, or dustbin is blocked. Clean to remove blockages.
Unable to auto-emptyAuto-emptying is disabled. Check in-app settings. ·The dust container cover is not installed. Check and install. ·Auto-emptying will not be triggered if the robot returns to the dock without cleaning. ·The robot will not auto-empty after returning to the dock in DND mode. Adjust the cleaning time or DND period.
Assistance
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Ask Pindear — grounded answers drawn from this manual and Roborock’s documentation.
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Sourced from Roborock’s official documentation and typeset for web reading by Pindear. Always refer to the official source for critical safety information.
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