RoborockUser ManualRoborock

Roborock Dyad Pro Combo

Sections55
Reading14 min
UpdatedApr 2026
LanguageEnglish
Section 01

Self-Clean

Press: Standard mode Press and hold for 2 seconds: DEEP mode

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Section 02

Change Mode

Press: Switch to AUTO/MAX/Floor Drying/ ECO mode

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Section 03

Power

Press: Start/Pause Press and hold for 2 seconds: Switch off Press while charging: Start/Stop drying

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Section 04

Handle Release

A1-2—Clean Tank Release

A1-3—Clean Tank

A1-4—Handle

A1-5—Main Unit Release

A1-6—LED Display

A1-7—Main Unit

A1-8—Main Unit Handle

A1-9—Dirty Tank Release

A1-10—Dirty Tank

A1-11—Detergent Cartridge

A1-12—Detergent Cartridge Release

A1-13—Cleaning Head

A1-14—Front Rollers

A1-15—Rear Roller

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Section 05

Change Mode

Press: Switch to AUTO/MAX mode

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Section 06

Power

Press: Start/Pause Press and hold for 2 seconds: Switch off

A2-1—Dustbin Release

A2-2—Dustbin

A2-3—Baton

A2-4—Multi-Surface Brush

A2-5—Motorized Mini-Brush

A2-6—2-in-1 Cleaning Head

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Section 07

Charging Dock and Storage Stand for Vacuum Accessories

A3-1—Baton Holder Clip A3-2—Maintenance Brush A3-3—Power Cable A3-4—Charging Dock Body A3-5—Charging Port

A3-7—Baton Holder A3-8—Storage Stand for Vacuum Accessories

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Section 08

Screen Functions

A4-1—Dirt Level

A4-2—ECO Mode

A4-3—Floor Drying Mode

A4-4—Battery Level

A4-5—WiFi

A4-6—Clean Tank Empty

A4-7—AUTO Mode

A4-8—MAX Mode

A4-9—Drying

A4-10—Self-Cleaning

A4-11—WiFi

  • Off: WiFi disabled
  • Flashing slowly: Waiting for connection
  • Flashing quickly: Connecting
  • Steady on: WiFi connected
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Section 09

Charging

A4-13—Dirty Tank Full A4-14—Error

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Section 10

Wet and Dry Vacuum Cleaner Installation

B1-1— Insert the handle into the vacuum body until it clicks in place. The button should face forward. B1-2— To remove the handle, pull the handle while pressing the handle release button on the back of the vacuum body.

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Section 11

Vacuum Cleaner Installation

B2-1— Remove the main unit from the vacuum cleaner: Press the main unit release button with one hand while grasping the handle of the main unit and forcedly pulling it downward with the other hand.

B2-2— Assemble the main unit and dustbin combo unit: Put the filter of the dustbin right side up and align the power port of the main unit with the metal contact on the dustbin. Then press the handle of the main unit down until it clicks in place.

B2-3—Connecting main unit and dustbin combo unit with accessories.

Method 1: Connect the unit to a cleaning head.

Method 2: Connect the unit to the baton first, and then connect a cleaning head.

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Section 12

Installing the Charging Dock

B3-1— Align the charging dock tray with the charging dock body, press down, making sure they are firmly secured.

B3-2— Connect the power cable into the side of the charging dock and plug it in. B3-3— To disassemble the charging dock, grasp the side handles of the tray and pull upward.

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Section 13

Installing the Storage Stand and Storing Vacuum Accessories

B4-1— Put the storage stand on the floor, align its connection point with the right-hand side of the charging dock, and install charging dock from the top down. B4-2— Insert the baton holder into the slot on the storage stand until it clicks in place. B4-3— To remove the holder, press the clip on the back and pull the holder upward. B4-4— Store all accessories.

Do not store the main unit and dustbin combo unit onNote: the top of the baton to prevent it from falling down.

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Section 14

Download the app

Search “Roborock” in the App Store or Google Play or scan the QR code to download and install the app.

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Section 15

Reset WiFi

a. Keep the machine upright and press \circledcirc to light up the screen. The machine will enter wait-for-orders mode.

b. Press and hold Ⓣ and ∙ until you hear the “Resetting WiFi” voice alert. The reset is complete when the WiFi indicator flashes slowly. The vacuum cleaner will then wait for a connection.

If the mobile phone fails to connect to the vacuum Note: cleaner because your router configuration has changed or you forget your password or for any other reasons, reset the WiFi and add your device again.

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Section 16

Add the Device

Open the Roborock app, tap “Scan to Connect” or “Search for Device” on the home page, and add the device as instructed in the app.

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Section 17

Notes:

  • The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.
  • Only 2.4 GHz WiFi is supported.
  • During firmware updates, do not remove the main unit from the wet and dry vacuum cleaner, otherwise the update will fail.
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Section 18

Filling the Clean Tank

Push the clean tank release button andC1-1— remove the tank. Open the cover, fill the tank with tapC1-2— water, and then close it tightly. The water level should not exceed the MAX line.

Note: To avoid deforming the clean tank, only use cold water.

Tilt the clean tank, install the bottom inC1-3—

place, and then gently push it inward to secure it in place.

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Section 19

Adding Detergent

Push the detergent cartridge releaseC2-1— button and remove the cartridge. Open the detergent cartridge, fill it withC2-2— detergent, and then close it tightly. Reinstall the detergent cartridge.C2-3—

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Section 20

Notes:

  • The detergent cartridge requires refilling after about 20 tanks of clean water.
  • Remove or empty the detergent cartridge if detergent is deemed unnecessary.
  • To prevent corrosion or damage, do not use any disinfectant and only use detergent recommended by Roborock.
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Section 21

Locking and Unlocking

Tap the side of the cleaning headC3-1— without the detergent cartridge, and push the handle to lock the cleaning head or pull the handle to unlock the cleaning head.

LockedC3-2—

UnlockedC3-3—

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Section 22

Starting the Vacuum Cleaner

Unlock the cleaning head and press the button to start the vacuum cleaner.

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Section 23

Notes:

  • The cleaning head does not work when locked. Unlock it first.
  • Press button can only start drying when the vacuum cleaner is charging.
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Section 24

Caution

In order to prevent dirty water from

leaking out, do not lay the body flat or tilt it over 60° when dirty tank in place.

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Section 25

Switching Modes

Press the button to switch to AUTO, MAX, Floor Drying or ECO mode. The screen will display the icon for the current mode.

Note: Floor Drying mode is for removing clean water from wet environments such as bathrooms. It should not be used when water depth exceeds 10 mm (0.4 in).

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Section 26

Wait for Orders and Power Off

1. When the vacuum cleaner is operating, press the \oplus button to pause it and make it enter wait-for-orders mode. 2. In wait-for-orders mode, you can lock the cleaning head and place the vacuum cleaner upright on the floor. 3. Lock the cleaning head and press and hold the \oplus button for 2 seconds to turn off the vacuum cleaner. If the vacuum cleaner is left idle for 5 minutes in wait-for-orders mode, it will automatically turn off.

You can modify the settings in the app to enableNote: automatically resume operation after unlocking the cleaning head.

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Section 27

Adding and Emptying Water

When the dirty tank is full or the clean tank is empty during use, the vacuum cleaner will provide audio and visual alerts. Add water into the clean tank or empty the dirty tank before continuing.

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Section 28

Emptying the Dirty Tank

Push the dirty tank release button andC5-1— remove the tank.

Hold the handle firmly with one hand,C5-2— gently lift out the cover, and then pour out the dirty water. Reinstall the cover, tilt the dirty tank,C5-3— install the bottom in place, and then gently push it inward to secure it in place.

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Section 29

Charging and Self-Cleaning

1. Lock the cleaning head, and place the vacuum cleaner onto the charging dock. The voice alert “Charging” indicates that the vacuum cleaner is charging. 2. Press the \circ button to start standard selfcleaning. Press and hold the button for 2 seconds to switch to DEEP self-cleaning mode. 3. After self-cleaning finishes, empty the dirty tank to prevent odors.

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Section 30

Notes:

  • The product is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the product charged for normal use.
  • Always place the vacuum cleaner on the charging dock after use to prevent water stains.

#

Drying starts automatically after self-cleaning is completed. To manually start or stop drying, press the button on the docked vacuum cleaner.

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Section 31

Voice Alert Settings

Connect to the app to adjust the volume of voice alerts.

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Section 32

Deactivating WiFi

To disconnect the vacuum cleaner from WiFi, press the \circledcirc and \circledast buttons until you hear a

voice message. Then wait for 5 minutes and the WiFi will be automatically deactivated. If you want to reconnect, please follow the related connecting instructions.

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Section 33

Powering On and Off

Press the \circledcirc button to start the vacuum cleaner and press it again to pause the vacuum cleaner. Press and hold the button for 2 seconds to turn the vacuum cleaner off.

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Section 34

Switching Modes

Press the button to switch between AUTO and MAX modes. The screen will display the icon for the current mode.

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Section 35

Selecting a Cleaning Head

Motorized Mini-BrushD1-1— Multi-Surface BrushD1-2— Crevice ToolD1-3— Dusting BrushD1-4—

Motorized Mini-Brush: To remove dust from soft nap mattress pads or sofas.

Multi-Surface Brush: To remove dust from low and medium pile carpets. It can also be used on tiles or other floor surfaces.

2-in-1 cleaning head (crevice tool ): To remove dust from gaps in door frames.

2-in-1 cleaning head (dusting brush): To remove dust from tables or fabric.

Switching between the crevice tool and dusting brush: Press the lock catch at the bottom of the 2-in-1 cleaning head, and pull the head downward until it clicks in place. The cleaning head is switched to a dusting brush. Press the lock catch and push the head upward to expose the crevice tool head. The cleaning head is switched to a crevice tool.

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Section 36

Notes:

  • Do not use any cleaning head for floor drying.
  • Do not touch the rotating part of the cleaning head.
  • If you find that certain fabric surfaces are becoming fuzzy or proving challenging to clean with the motorized mini-brush, use the 2-in-1 cleaning head.
  • Do not use the motorized mini-brush when cleaning leather, technical fabrics, or silk surfaces to avoid scratches.
  • Before vacuuming polished floors, inspect the cleaning head for foreign objects to avoid scratches.
  • If you find that your polished floors are becoming unevenly polished when cleaning with the multi-surface brush, wipe the floors with a damp cloth and apply a suitable floor wax.
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Section 37

Routine Maintenance

To maintain optimal performance of the product, refer to the following table for routine maintenance.

PartsMaintenance FrequencyReplacement Frequency
Roller2-4 weeks6-12 months
Filter (dirty tank)1 month6-12 months
Filter (dustbin)1 month6-12 months
Cleaning head and dirty water pipe1 monthN/A
Dirty tank1 monthN/A
PartsMaintenance FrequencyReplacement Frequency
Dirty water level sensor1 monthN/A
Charging dock trayAs neededN/A
Charging contacts1 monthN/A
Dustbin1 monthN/A
Multi-Surface Brush1 monthN/A
Motorized Mini-Brush1 monthN/A
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Section 38

Product Maintenance

If this product is left unused for a prolonged period of time, fully charge it and unplug it before storing it in a cool and dry place. Do not place the product in humid locations or under direct sunlight. Charge it at least once every 3 months to avoid overdischarge.

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Section 39

Cleaning the Main Unit and Body

Wipe and clean the main unit and the body with a soft and dry cloth. Before cleaning, unplug the power supply and power the cleaner off.

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Section 40

Cleaning the Dirty Tank and Filter

Take out the dirty tank, pull out theE1-1— cover, and open the water level sensors. Clean the parts with the provided maintenance brush, rinse them with cold water, and then snap the water

level sensors back in place.

Take out the filter from the dirty waterE1-2— tank cover and remove any trash attached to the filter. If the filter is dirty, rinse it with cold water and then shake off the residual water. Allow up to 24 hours for all parts dryingE1-3— and install them back in place.

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Section 41

Notes:

  • Use a second filter if necessary.
  • Do not touch the filter with your hands, brushes, or sharp objects to avoid damage to the filter
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Section 42

Cleaning the Rollers

1. Remove the vacuum cleaner from the charging dock, and switch it off. Stabilize the body.

Rotate the rear roller cover to theE2-1— unlock position, and pull the rear roller outward. Pinch the left and right front rollers withE2-2— both hands, and pull them outward. Cut off any hair entangled on theE2-3— rollers and remove any debris using the provided maintenance brush. Use the maintenance brush carefully to avoid injury.Note: Insert the rear roller from the side, andE2-4— then rotate the rear roller cover from the unlock position to the lock position until it clicks in place. E2-5—Note: Do not rinse the cleaning head directly with water. To install the front rollers, marked redE2-6— and blue, on the correct sides of the head. Pinch them with both hands and align them with the front roller shaft. Push inward to install properly.

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Section 43

Cleaning the Cleaning Head and Dirty Water Pipe

1. Remove the dirty tank and front and rear rollers. Switch off the vacuum cleaner and stabilize the body. 2. Clean the roller slots and dirty water pipe with the maintenance brush provided. 3. Wipe the charging contacts with a dry cloth. 4. Reinstall the rollers and dirty tank in place.

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Section 44

Charging Contacts

Note: Do not rinse the cleaning head directly with water.

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Section 45

Cleaning the Charging Dock Tray

Grasp the side handles of the tray andE4-1— pull upward. Rinse the tray with water and reinstall it E4-2— in place after drying. E4-3—Note: Only remove and wash the tray. Do not wash any other parts of the charging dock.

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Section 46

Cleaning the Main Unit and Dustbin Combo Unit

To discard the dust, press the dustbinE5-1— release button and remove the dustbin. Remove the filter.E5-2— Grab the handle and lift out the cyclone E5-3— parts. Discard the dust inside and install theE5-4— cyclone parts and filter back into the dustbin. Do not wash the dustbin to avoidE5-5— damaging the electrical parts inside.

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Section 47

Cleaning the Multi-Surface Brush

Turn the brush head over with the E6-1— bottom facing you. Look for debris, including hair and fibers on the head or in the bearings. Cut off any hair entangled on theE6-2— roller and remove any debris using the provided maintenance brush.

Note: Use the maintenance brush carefully to avoid injury.

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Section 48

Cleaning the Motorized Mini-Brush

Hold the brush so the lock on theE7-1— side is facing you, and turn the lock counterclockwise. After removing the locking mechanism,E7-2— remove the roller. Clean the roller with the maintenanceE7-3— brush provided and then wash the roller.Place the roller vertically and dry it for at E7-4— least 24 hours for it to dry thoroughly.

Note: Use the maintenance brush carefully to avoid injury.

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Section 49

Main Unit

ModelH1C1A
Rated Input25.75VDC 1A
Battery21.6 V/4000 mAh (TYP) Lithium-ion battery
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Section 50

Dock Charger

ModelMDS01HRR or MDS02HRR
Rated Input Voltage220-240VAC
Rated Frequency50-60Hz
Rated Input0.6A
Rated Output25.75VDC 1A
Battery21.6 V/4000 mAh (TYP) Lithium-ion battery
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Section 51

WiFi Specification

ServiceWiFi
Protocol802.11b/g/n
Frequency Range2400-2483.5 MHz
Max. Output Power≤20dBm
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Section 52

Common Issues

IssueSolution
There are large water stains on the floor, the cleaning head leaks water, or water cannot be vacuumed from the floor.Remove the rollers and the dirty tank to check for a clog in the dirty water pipe or the suction outlet, and check if the filter is clogged or wet. Clear all blockages, clean the filter and make sure the dirty tank and filter are properly installed before retrying.
The screen does not light up and the vacuum cleaner cannot start.Low battery level. Charge it before use.
The dirty tank leaks and the filter is wet.Remove and clean the two water level sensors in the dirty tank. Make sure that the body is not laid flat.
There is an unpleasant smell during use.Clean the rollers, dirty tank, and filter.
Cleaning creates a lot of bubbles.Do not add detergent or disinfectants that are not recommended by Roborock to the clean tank, or spray such detergent or disinfectants on the floor.
The vacuum cleaner does not charge when docked.Check the charging contacts on the charging dock and the corresponding part on the body.
The screen is on, but the buttons do not respond.Press and hold the button for 10 seconds to force restart the vacuum cleaner.
IssueSolution
Unable to connect to WiFi.WiFi is disabled. Reset the WiFi and try again. ·Poor WiFi signal. Move the vacuum cleaner to an area with good WiFi reception. ·Abnormal WiFi connection. Reset the WiFi, download the latest mobile app and retry. ·Unable to connect to WiFi. There may be an error with your router settings. Contact Roborock Customer Service for help with troubleshooting.
Power is always being drawn when the vacuum cleaner is docked.The vacuum cleaner will draw power while it is docked to maintain battery performance, but the power consumption is extremely low.
Cleaning head is not functioning.The motor of the cleaning head may be too hot. Please wait until the temperature is normal before use. ·The contact of the cleaning head may be dirty. Please wipe it with a soft, dry cloth and try again.
Reduced suction force.The dustbin is full or the filter is clogged. Use after cleaning the dustbin and the filter. ·The cleaning head may be clogged. Remove any foreign objects from it.
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Section 53

EU Declaration of Conformity

We Shenzhen Roborock Innovation Technology Co., Ltd. hereby declare that this equipment is in compliance with the applicable Directives and European Norms, and amendments. The full text of the EU declaration of conformity is available at the following internet address:

https://global.roborock.com/pages/compliance

We Shenzhen Roborock Innovation Technology Co., Ltd. hereby declare that the radio equipment type H1C1A is in compliance with Directive 2014/53/ EU. The full text of the EU declaration of conformity is available at the following internet address:

https://global.roborock.com/pages/compliance

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Section 54

WEEE Information

Correct Disposal of this product. This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

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Section 55

Warranty Information

The warranty period depends on the laws of the country in which the product is sold, and the warranty is the responsibility of the seller.

The warranty only covers defects in material or workmanship.

The repairs under warranty may only be carried out by an authorized service centre. When making a claim under the warranty, the original bill of purchase (with purchase date) must be submitted.

The warranty will not apply in cases of:

  • Normal wear and tear.
  • Incorrect use, e.g. overloading of the appliance, use of non-approved accessories, use of force.
  • Damage caused by external influences.
  • Damage caused by non-observance of the user manual, e.g. connection to an unsuitable mains supply or non-compliance with the installation instructions.
  • Partially or completely dismantled appliances.
Assistance
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