NarwalUser ManualNarwal

Narwal S30

Sections25
Reading9 min
UpdatedApr 2026
LanguageEnglish
Section 01

How to Assembly the Roller Brush Module

•The roller brush module can be split into two parts: the roller brush and the roller brush handle •To disassemble, pull the handle out from the side in the direction parallel to the roller brush •Align the handle with the internal structure of the roller, and snap it in to assemble the roller brush module

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Section 02

Wet Dry Vacuum

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Section 03

Self-cleaning base

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Section 04

How to install the handle

Insert vertically; after hearing a “click,” ensure that the handle is tight and secure.

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Section 05

Language Switch Instructions

On the initial startup, a language switch reminder page will appear. Press the Mode buon and Self-cleaning buon simultaneously to change the system language.

How to remove: Please use a hard object to insert into the hole on the side of the machine and keep pressing while pulling up the handle to remove it.

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Section 06

How to charge the product

After the self-cleaning base is connected to a power supply, put the vacuum mop on the base. When it rings ding-dong, the screen shows the charging animation, and charging starts.

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Section 07

1. Take out the clean water tank

Pull out the clean water tank to take it out.

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Section 08

3. Add detergent

  • Slightly press the right button to pull up the roller brush cover.
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Section 09

2. Add clean water

Open the sealing cover and fill water from the tank opening.

•Open the detergent dispenser.

•Pour the detergent, filling it to the MAX line. A full dispenser can last around 40 days.

Note: There detergent has a sealing film. Please unscrew the cap and remove it.

Please use the detergent from Narwal, otherwise, the device may be damaged.

•Please check the see-through window and add detergent as needed when the color changes from orange to white. Note: When the detergent is added, the window will only change to orange when the vacuum works for a period of time (15-120s). This is normal and the product performance remains unaffected.

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Section 10

Installation of self-contained waste separation bag

In addition to the built-in solid waste box, a self-contained waste separation bag can be installed for easy disposal of solid waste.

•1. Open the self-contained waste separation bag support plate and handle, pressing down at an angle exceeding 90°. 2. Insert along the slide groove. 3. Snap the upper edges on both sides.

  • Hold the handle when removing it along the slide groove.
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Section 11

Installation of integrated deodorant module

1. The release hole of the integrated deodorant module should face outward, matching the shape of the bottom of the solid waste box. Then press it in.

The three clips of the integrated deodorant module should snap into the corresponding notches at the bottom of the solid waste box for proper installation.

2. Pinch the clip to slightly open it and remove the integrated deodorant module.

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Section 12

Unlock and Start

Remove the washer from the self-cleaning base. Short press the Power On/Off button and then follow the voice prompts to slightly press and recline the lever to start cleaning. You can also recline the lever and then short press the Power On/Off button to use the washer.

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Section 13

Lock and pause when being upright

To pause the machine during cleaning, please short press the Power On/Off button or pull the handle upright to lock it. Note: When pausing/turning off the machine, the motor will keep running for a while to remove residual water.

he machine is locked (the handle being upright), you can to set the rollers under the clean water tank on the floor. u can push or pull it back to the cleaning base like handling a

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Section 14

Button functions

*Note: When the vacuum mop is on the base and the screen is dark, you can press any button to wake up the screen.

ButtonActionFunction
Power On/Off buttonWhen cleaning the floorShort press: power on/pause Long press for 2s: Power off
During self-cleaning or iron dryingShort press: end the current task
Mode buttonWhen cleaning the floorShort press: switch the mode (AI/Wooden Floor/Quiet/Suction)
During self-cleaning or charging with the screen onShort press: start iron drying only
During charging with the screen onPress and hold for 2s: Switch volume (high/low/mute)
Trigger button (Below the handle)When cleaning the floorPress and hold: start MAX enhancement; release to end MAX enhancement Double tap: turn on/off auto detergent filling
Self-Cleaning buttonDuring charging with the screen onShort press: start hair cutting, self-cleaning, and iron drying Press and hold for 2s: start self-cleaning only Double tap: start hair cutting only
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Section 15

About the screen

Icons

TypeIconStatusDescription
Cleaning modeAISteady whiteAI Mode
Steady whiteWooden Floor Cleaning
Steady whiteQuiet Mode
Steady whiteSuction Mode
MaxSteady whiteMAX Enhancement
Hair Cutting, Self-cleaning, and Iron DryingSteady whiteHair Cutting/Self-cleaning/Iron Drying
Faint WhiteHair Cutting/Self-cleaning/Iron Drying Paused
Charging Status and Battery LevelSteady RedLow (≤10%)
Steady YellowMedium (10×X±50%)
Steady GreenSufficient (50×X±100%)
Dirt and Status Monitoring LoopSteady YellowDirt detected
Steady OrangeHigh dirtiness level
Flickering RedError
Steady Blue and PurpleCleaning underway
Breathing Blue and PurpleCleaning paused
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Section 16

Floor Cleaning Description

Floor CleaningDescription
AI ModeAuto adaption to a variety of dirty surfaces powered by smart detection of floor dirt level and smart adjustment of suction power, water volume, and other indicators.
MAX EnhancementPress and hold the Trigger Button to activate MAX Enhancement for the most powerfulcleaning performance to tackle lots of stains or extremely stubborn stains.
Cleaning in low areasWhen the angle between the handle and the floor is below 25°, the vacuum mop will automaticallyswitch to the Low Areas Mode. As such areas are generally filled with lots of hairs, dust, and fluff, themachine will intelligently adjust the suction power to avoid dust floating around.Note: DO NOT lay the machine horizontally when not in use to prevent backflow of sewage and damage tothe machine.
Suction ModeUsed for absorbing water on the floor, suitable for bathrooms and spilled liquids.
Quiet ModeSuitable for relatively clean floors to deliver a noise-free experience and secure a longer battery life to clean more floors.
Wooden Floor CleaningSuitable for hardwood floors in living rooms, uses less water for quicker drying, and can removedust, lint, and hair from bedroom floors.
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Section 17

Suggested Maintenance Cycle

Main PartPartSuggested maintenance cycle
Wet Dry VacuumDirty water tankClean regularly on demand
Self-contained waste separation bagDiscard as necessary
Filter 2.0Clean regularly as needed and replace every 3-6 months
Integrated deodorant moduleReplace every 1-3 months based on actual usage
Roller brush coverClean regularly on demand
Soft Velvet Roller BrushClean regularly as needed and replace every 9-12 months The vacuum can intelligently detect the roller brush wearing and reminds the user to replace it timely
PipeClean regularly as needed
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Section 18

Dirty water tank module/Self-contained waste separation bag

  • Remove the dirty water tank, filter, and solid waste box in order

Press the dirty water tank release button to remove the dirty water tank.

  • Discard the self-contained waste separation bag—pull the handle out along the slide groove
  • Empty and rinse the dirty water tank

he filter from the top of the solid waste box.

he waste box in the direction of the arrow

  • If the self-contained waste separation bag is not installed, empty the solid waste box.
  • Rinse the solid waste box and the filter slot
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Section 19

Filter 2.0

•Clean up the filter with clean water. You can open the filter cover. Shake dry the filter and then put it back into the machine for filter drying

You can open it to clean

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Section 20

Soft Velvet Roller Brush

•Grab the tab on the right and pull it out gently, and then clean the roller brush

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Section 21

Vacuum mop and self-cleaning base

•To ensure optimal performance, you are recommended to maintain all parts regularly; •Before cleaning any part, please turn off the machine and unplug the power cord; •Use a clean and dry cloth to scrub clean the machine and the base and prevent water ingress into electrical components.

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Section 22

FAQ

In case of any fault when the product is working (no action or fault prompt on the screen or via voice), please refer to the following table:

Description Possible Causes and Solutions

The vacuum voice prompts "Roller brush not in place"Check whether the roller brush is properly installed
The vacuum voice prompts "Roller brush stuck. Please clean it"Manually clean the pipe and roller brush

The vacuum voice prompts "Filter of the dirty water tank not in place. Please install it and check the dirty water tank"

Check whether the dirty water tank is installed properly

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Section 23

Roller brush cover

•Slightly press the roller brush release button to remove and rinse the roller brush cover

1. Push down to open it

. Pull it up

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Section 24

Pipe

•If the machine prompts a high dirt level when the floor is free from obvious dirt and several rounds of self-cleaning have been completed, the pipe may be dirty; •The vacuum mop prompts that the pipe gets clogged. (Use the cleaning brush to clean the pipe for the above two

situations)

1. Clean the dirt suction port. DO NOT rinse it

2. Stick the brush inside to clean the interior of the pipe

DescriptionPossible Causes and Solutions
The vacuum mop voice prompts "Dirty water tank full. Please empty it" and pausesRinse the dirty water tank and the filter
The vacuum mop voice prompts "Clean water tank short of water. Please refill it" and pausesFill water into the clean water tank or check whether the clean water tank is installed properly
The vacuum voice prompts "Pipe clogged. Please manually clean the pipe and the roller brush" during cleaning or self-cleaningAs a consistently high dirt level is detected, there may be residual dirt in the pipe. You are recommended to clean the pipe with the cleaning brush
The vacuum voice prompts "Uneven roller brush iron drying. Please check whether it is installed properly"Check whether the roller brush is properly installed
There is residual water inside the vacuum after unboxingEach vacuum will receive strict functional tests before delivery, and there may be a small amount of water remaining, which will not affect the vacuum
The floors get dirtier when the vacuum is workingThere is too much dirt on the roller brush, so it is recommended that you put the vacuum back on the base for self-cleaning
The vacuum loses suction power after a period of timeThere may be stubborn stains and waste residue affecting the normal performance of the washer. It is recommended that you remove and clean the roller brush cover, roller brush, pipe, and filter.
The roller brush suddenly stops rotating when the vacuum is workingThe roller brush may be entangled with or the space between the roller brush and the cover is clogged with foreign objects, causing the roller brush to stop rotating. You can turn off the vacuum mop and remove the roller brush cover and the roller brush to clear the foreign objects. It is recommended to put away the data cables, plastic bags, and shoelaces on the floor before cleaning, to prevent them from entangling the roller brush and stopping its rotation, which may damage both the vacuum mop and items on the floor
The vacuum keeps warning that "Dirty water tank full. Please clean up the dirty water tank" when the dirty water tank is not full and the MAX water level is not yet reachedThe solid waste box in the dirty water tank may be full of waste, or the vacuum mop may suck in easy foaming liquids (laundry detergent, detergent, urine, etc.). In this case, please clean the dirty water tank and the roller brush immediately, put them back, and then try again To prevent leakage due to inclining during cleaning, the vacuum mop would prompt a full dirty water tank when dirty water reaches any of the three lines below the MAX line. You should timely clean the dirty water tank

Voice reminder: “Base scissors abnormal. Please check and clean.” There may be foreign objects causing the scissors to malfunction. Please check for blockages around the base of the scissors and the outlet; if present, clean them manually (ensure safety to avoid injury)

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Section 25

Specifications

Wet Dry VacuumDimensions: 247*273*1172 mmBattery: 4000mAh
Weight: ~4.35kg (empty water tank)Clean water tank volume: 790ml
Rated Input: 27V----1.0ADirty water tank volume: 720ml
Rated Voltage: 21.6V----(lithium ion battery)Rated Power: 160W
Self-cleaning baseDimensions: 340*296*235 mmRated Input: 27V----1.0A
Weight: ~1.13kgRated Output: 27V----1.0A
AdapterRated Input: 100-240V~, 50/60Hz, 0.8A
Rated Output: 27V----1.0A
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