NarwalUser ManualNarwal

Narwal Freo X10 Pro

Sections28
Reading6 min
UpdatedApr 2026
LanguageEnglish
Section 01

1.1 Check list

Main parts

Robot × 1

(Dust collection box × 1, roller brush × 1 installed)

Multifunctional dock × 1

(Including clean base × 1, clean water tank × 1 and dirty water tank × 1)

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Section 02

Accessories

Anti-tangling side brush × 1 Power cord × 1 Dust Bag ×1

Replaceable cleaning filter × 1

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Section 03

Front of the Robot (top cover closed)

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Section 04

Front of the Robot (top cover open)

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Section 05

Robot bottom

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Section 06

1.3 Multifunctional dock components

Front (top cover closed) Front (top cover open) Back
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Section 07

1.4 Buttons and indicators

Robot buons

ButtonActionFunction
Start/StopShort pressStart/Pause/Resume Task
Press and hold for 2sOn/Off
Recall HomeShort pressReturn to the dock
Press and hold for 2sTurn On/Off Child Lock
ResetShort pressEnter the pairing mode
Press and hold for 5sUnbind the account and clear user data
Press and hold for 10sRestore factory settings

Multifunctional dock buon

ActionFunction
Short pressStart/pause/resume the current task
Double clickStart/cancel mop washing
Press and hold for 2sEnd current task
Press and hold for 10sEnter/exit the pairing mode
Five clicksAuotomatic Water Exchange Module Self-Check

Robot indicators

Robot indicatorsMeaning
Steady whiteSteady Red
Breathing whitePowering on/Pairing/Updating
Steady RedRobot error or disconnected
Note: The touch panel goes dark after no operation for 30 seconds.

Multifunctional dock indicators

IndicatorMeaning
OffIdle/drying
SteadyIn task/pause/standby mode
BreathingUpdating/refill/discharge self-check underway
FlashingError/disconnected
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Section 08

(1)Install the side brushes

Press the side brush firmly into the card slot and install it in place with a click.

Installed properly Not installed properly
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Section 09

(3)Remove the paper trays and install the replaceable cleaning filter

  • Remove the paper trays that fix the robot inside the dock.
  • •Take out the cleaning tray, clip the replaceable filter into the slot of the tray and press it down to install it in place.
  • Put the cleaning base with cleaning filter installed back to the dock.
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Section 10

(5)Dust Bag Installation

•Remove the dock front cover. •Insert the dust bag into the slot in the marked direction until it hits the boom. •Install the dock front panel in proper place.

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Section 11

(7)Add clean water

  • Open the clean water tank and fill it with clean water.
  • Please fasten the upper lid of the water tank and put it back into the Multifunctional dock.
MAX water level mark
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Section 12

(2)Remove the anti-collision foam

  • Lift the top cover sticker to open the robot top cover and remove the anti-collision foam.
  • Close the robot's top cover.
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Section 13

(4)Placing the multifunctional dock

  • Plug in the power cord in the back of the dock to connect the power.
  • Leave an open space of at least 0.45 meter long in front of the dock for the robot to enter and leave the dock. Tips: DO NOT put the dock close to a heat source.
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Section 14

(6)Add the floor cleaning tablet

Add a floor cleaning tablet to the clean water tank. Note: Cleaning Tablet should be purchased separately.

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Section 15

(8)Boot settings

Push the robot into the dock with side brushes facing outward. The dock will beep once to indicate that charging is successful and the robot will turn itself on and prompt a voice message.

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Section 16

(9)Connect and bind the robot in the App

Download the Narwal App and follow the instructions for connecting and binding the robot. Note:In the App device page, tap "Seings" > "Device" and then press hold the "Restart Robot" for 10s to turn on/o the power-saving mode.

_The power-saving mode is only available in North America.

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Section 17

3. How to Use

Before using the robot, please make sure you have finished the installation and multifunctional dock setup in Chapter 2.

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Section 18

3.1 Organize the home environment

A. Put away the cluer on the floor, e.g. scaered cables, rags, slippers, clothes, and books.slippers, clothes, and books.

B. Open the doors of the rooms to be cleaned and arrange the furniture to leave as much space as possible for cleaning.

C. Leave other doors closed and install the fence to prevent the robot from entering elevated or low areas.

E. DO NOT stand in front of the robot, on the threshold, or in narrow aisles to avoid omission.

D. The maximum obstacle crossing height is 20mm and the robot cannot enter rooms with a threshold height of over 20mm. You can purchase Narwal Threshold Ramp to help the robot climb over obstacles.

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Section 19

3.2 Mapping

Before cleaning a new home, the robot needs to explore the home and create a map. Before first-time cleaning, you can trigger mapping by short pressing the button on the dock or tapping [Start Mapping] in the App.

Note:

1. Once a map is created, it can be edited in the App. 2. Do not move the dock after mapping finished, otherwise you need to rebuild the map. If there is a change in the location of large pieces of furniture, it is recommended to rebuild the map.

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Section 20

Select cleaning modes

The product comes with four built-in cleaning modes: Vacuum, Mop, Vacuum and Mop, and Vacuum then Mop. You can select and adjust parameters like cleaning cycles, suction, and mop humidity for each mode in the App.

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Section 21

Set Freo Mind

The Freo Mind is an intelligent cleaning assistant. When Freo Mind is turned on, the robot will intelligently adjust cleaning parameters, without needing manual seings.

You can select whether to activate Freo Mode when starting a cleaning task in the App.

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Section 22

Start cleaning task

You can start the robot for cleaning in three ways:

  • Tap \cdot [Start Cleaning] in the App;
  • Short press the [Start/Stop] button on the robot to start cleaning. The robot will activate the Vacuum Mode by default;
  • Short press the button on the dock to start cleaning. The robot will activate the Vacuum and Mop Mode by default;

Note: You can adjust the cleaning mode and set more cleaning parameters in the App.

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Section 23

Pause/resume the current task

You can pause/resume the current task in three ways:

  • Tap \cdot [Pause]/ [Resume] in the App;
  • Short press the [Start/Stop] buon
  • Short press the dock buon.
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Section 24

Dust collection

When vacuuming task started, solid waste in the robot dust box will be automatically vaccumed to the dust bag in the dock. You can also tap dust collection in the App to start dust collection manually.

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Section 25

Clean Mop

If the robot is set for multiple mopping runs or the area for cleaning is large, the robot will automatically return to the dock for mop washing.

The number of mopping runs and return frequency can be modified in the App before cleaning starts, and the modification during the current cleaning task will take eect during the next task.

You can also have the Multifunctional dock wash the mop:

  • Tap [Mop Washing] in the App;
  • Double-click the dock [mop].

Note: Please DO NOT pull the robot out the dock during mop cleaning process so as to avoid component damage.

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Section 26

End current task

The robot will navigate itself back to the dock when cleaning ends. You can view the current cleaning report in the App. You can manually end the task in the following three ways:

  • Press 2s \cdot [Task End] in App];
  • Short press robot [Recall];
  • Long press the dock buon for 2s.
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Section 27

Start mop drying

After the last mopping run, the robot will return to the dock for mop washing and drying. The drying time can be modified in the App.

    You can also start mop washing and drying manually in the following way:

  • Tap [Mop Washing & Drying] in the App;
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Section 28

4.1 Specifications

Robot(YJCC027)Multifunctional dock(YJCB027)
Dimensions: 355*350*107.7 mmDimensions: 431*403.5*461.5mm
Weight: 3.7 kgWeight: 8.4 kg
Rated voltage: 14.4V--- (lithium battery)Rated input: 220-240V~, 50-60Hz 100-127V ~,50-60Hz (The actual rated output is based on the product nameplate information.)
Rated output: 20V --- 2.0A
Rated power: Charging: 45W Dust Collection: 450W Drying: 65W
Wi-Fi
Protocol: IEEE 802.11b/g/n
Frequency Range: 2412~2472MHz
Max. Transmitter Power (EIRP): ≤20dBm
BluetoothBluetooth
Protocol: BLE 5.0Protocol: BLE 5.0
Frequency Range: 2402-2480MHzFrequency Range: 2402-2480MHz
Max. Transmitter Power (EIRP): ≤10dBmMax. Transmitter Power (EIRP): ≤10dBm
Battery (Robot)
Battery Pack Quantity Per Pack:1 pcs
Battery Type:Rechargeable Li-ion Battery
Nominal Voltage:14.4V ---
Quantity of Battery Cells Per Battery Pack:8 pcs
Rated Capacity, Rated Energy:5000mAh, 72Wh
Assistance
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Sourced from Narwal’s official documentation and typeset for web reading by Pindear. Always refer to the official source for critical safety information.
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