Narwal Freo S

White light is always on:

The robot is fully charged/normal state

White light o:

The power is not connected

White light breathing:

The robot is charging

White light flashing:

The dust bag is not in place/abnormal state

1. Before starting the robot, please clean up the scaered wires, hard objects and sharp objects (such as nails and glass) on the ground and remove items that are easy to fall over, fragile and valuable. Avoid personal injury or property damage caused by entanglement,stuck,draggec or bumped by the robot. 2. If the product is used in the hanging environment, please set the guardrail to prevent the robot from accidentally falling pushing items to fall, causing personal or property damage.

Note:

1. It is recommended to follow the robot throughout the first cleaning to help deal with some of the problems that may exist, and then the robot will be able to carry out autonomous cleaning smoothly in the subsequent cleaning. 2. If some areas do not need to be cleaned or may get the robot stuck, you can set a restricted area in the mobile APP to prevent the host from entering the above areas. 3.Do not let the robot absorb hard or sharp objects (such as decoration waste, glass,nails, etc.), otherwise it may scratch the robot and the ground.

• Do not place the Auto-Empty Station in direct sunlight.
• Make sure there are no obstructions within 0.5 meters on either side of the Auto-Empty Station and within 1.5 meters in front of the Auto-Empty Station.
• Please put away the cable to avoid being dragged by the robot, which may cause the Auto-Empty Station to move or power failure.

When using for the first time, please move the robot to the Auto-Empty

Station for charging. For daily use, press the “ ” button on robot to initiate charging.

Pause cleaning

Power on/Power o/

Start cleaning/Pause cleaning

• Short press to start global cleaning/
• Long press 3s to power on/o

Recharge/Pause Recharge

• Short press to recharge/Pause recharge

\textcircled{1} Download the Narwal App and follow the instructions for connecting and binding the robot.

\textcircled{2} Long press“ ” + “ ”buons for 3s to enter network configuration mode.

\textcircled{3} Login to your account, then select “Add Device”in the APP interface and choose your device.（Please make sure your phone's Bluetooth is turned on） \textcircled{4} Follow the APP instruction to select 2.4G WiFi and enter the password.(Only 2.4G WiFi is supported) \textcircled{5} Device is connecting. \textcircled{6} Device connected successfully.

After connecting successfully, you can control robot with the APP.

Main Unit

Auto-Empty Station

When using the appliance, basic instructions should always be followed, including the following:

- To reduce the risk of fire, electric shock, or to reduce the risk of injury or damage, read the following safety precautions before seing up, operating, and maintaining your appliance. - For the purposes of recharging the baery, only use the detachable supply unit provided with this appliance.

• Do not leave appliance when plugged in. Unplug from outlet when not in use and before servicing.
• WARNING – To Reduce The Risk Of Electric Shock – Do not use outdoors or on wet surfaces or where contact with, or immersion in, water is a possibility. Only use indoors in a dry location.
• The appliance is not waterproof. DO NOT spray or pour liquid on it. Do not submerge your appliance in water. In case of liquid spills, dry it promptly.
• Do not allow it to be used as a toy. Close attention is necessary when used by or near children and pets. Children should be supervised to ensure that they do not play with the appliance.
• Do not sit, stand, or place any object on the appliance. Do not allow children or pets to sit on the appliance.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Use only as described in the user manual and the important safety instructions. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Turn off all controls before unplugging.
• Do not use the appliance in any area where it can access a down stairway or balcony, etc. Do not use in high or narrow spaces such as a shelf or stairs.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present. The baery might catch fire or explode.
• Only use for household cleaning. Do not use in commercial, or industrial environments.
• Do not operate the appliance in an area where there are open fireplaces, lit candles on candlesticks, tables, etc. that appliance may accidentally hit or bump into.
• Do not place the appliance on or near a cooker or any other hot surface and do not incinerate this appliance even if it is severely damaged. The battery might catch fire or explode.
• Do not use in explosive areas or places of static electricity leaks, such as a gas station.
• Do not operate or store your appliance in extremely hot or cold temperatures. The recommended operating temperature range is from 0°C/32 °F to 35°C/95°F and the storage temperature range is from -20°C/-4°F to 70°C/158°F. Charge your appliance at a temperature between 4°C/39°F and 40°C/104°F. Keep your appliance away from fire or places with temperatures higher than 130°C/266°F to avoid any risk of explosion.
• Do not expose your appliance to direct sunlight.
• Do not use to pick up water.
• Do not pick up anything that is burning or smoking, such as cigarees, matches, or hot ashes. The baery might catch fire or explode.
• If the room to be cleaned contains a balcony, a physical barrier should be used to prevent access to the balcony and ensure safe operation.
• Always keep the front side of your appliance facing upward for transporting, moving, operating, and component replacement. Your appliance may be damaged if turned upside down.
• Do not apply any fragrance or scented product to the filter(s) of the appliance. The chemicals in such products are known to be flammable and can cause the appliance to catch fire.
• Do not use to pick up sharp objects, such as glass fragments, pins, and small stones.
• Do not use for cleaning easily foaming liquids, such as laundry detergent, cleaning agents, urine.
• Use only NARWAL recommended accessories and replacement parts.
• Use only NARWAL charger, power adaptor and baery supplied with the product, other types of baeries may burst

causing injury to persons and damage.

• Do not disassemble the appliance except as instructed to install or replace the baery or to perform required maintenance as incorrect reassemble may result in an electric shock or fire.
• When the appliance is provided with double insulation, use only identical replacement parts. See instructions for Servicing of Double-Insulated Appliances.

SERVICING OF DOUBLE-INSULATED APPLIANCES:

Ale-latapn awi he wr "DOUBLE INSULATION or "DOUBLE INSULATED

• The symbol ( ) may also be marked on the appliance.

In a double-insulated appliance, two systems of insulation are provided instead of grounding. No grounding means is provided on a double-insulated appliance, nor should a means for grounding be added to the appliance. Servicing of a double-insulated appliance requires extreme care and knowledge of the system, and should be done only by a qualified service personnel. Replacement parts for a double-insulated appliance must be identical to those parts in the appliance.

• This appliance can be used by children aged from 8 years and above and persons with reduced phvsical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.

Cleaning and user maintenance shall not be made by children without supervision.

• Leave an open 180-degree space that covers at least 1. 0m/3ft in front of the charging station.
• Before using your appliance on hard floors, please test your appliance on a small section of the hard floors to ensure that it is compatible. Using your appliance on a hard floor that is not compatible could result in damage to your floor.
• Before using your appliance on carpets or rugs, ensure that the carpets or rugs are compatible with vacuums using bars or brushes. Using your appliance on carpets or rug that is not compatible could result in damage to your carpets or rugs.
• Before using your appliance, pick up objects like clothing, loose papers, pull cords for blinds or curtains, power cords, and any fragile objects. If your appliance passes over a cord and drags it, there is a chance an object could be pulled cleaned.
• Before using your appliance, remove burning candles and fragile items from the top of furniture because your appliance may bump into furniture and knock the items down.

• Do not handle the plug or your appliance with wet hands.
• Operate your appliance on indoor flat floors without stairs or barriers higher than 15mm /0. 5″ in areas to be cleaned. If there is a drop due to a step or stairs in areas to be cleaned, you should operate your appliance to ensure that it can detect the step without falling over the edge, or set a No-Go Zone. Make sure the physical barrier is not a trip hazard.
• Be aware that the appliance moves on its own. Take care when walking in the area where the appliance is operating to avoid stepping on it or tripping by it.
• Take care of toddlers, children, pets, the blind, and the elderly if they are near an operating appliance. Do not operate the appliance in a room where an infant or child or pet is present and unattended.
• Ensure network access is functioning so that you can view the appliance's working status on your mobile App.
you rearrange furniture like couches, end tables, and dining tables in your home after a map is created, your appliance may restart mapping.
• Keep hair, loose clothing, fingers, and all body parts away from any openings and moving parts.
• If your appliance get blocked, please turn off the power and manually remove the obstacles.
• Do not put any objects into openings.
• Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Do not touch the charging points on the appliance or the charging station with any object.
• Do not obscure any sensors or vision system.
• In case of a liquid leak, stop using the appliance, turn off the power, and contact the service center.
• Be aware that floors may be slippery after wet cleaning with your appliance.
• Do not leave the appliance unaended when plugged in. Unplug it from the power outlet when not in use and before servicing.
• Use extra care when cleaning near stairs.
• Do not use your appliance without the dust bin and/or filters in place.
• Disconnect the baery pack from the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
• Have servicing performed by a qualified technician using only identical replacement parts to maintain product safety.

• Do not carry out any cleaning and maintenance other than that shown in the user manual and the important safety instructions.
• Unplug the charging station and power off your appliance before cleaning or maintaining.
• Do not wipe any part of the appliance with a wet cloth or any liquid.
• The side brush may get tangled by hair or fur during vacuuming. Clean the side brush after cleaning.
• Do not repair your appliance or baery pack except as indicated in the manual for use and care.
• Do not disassemble your appliance or modify the software in the appliance. Only authorized maintenance personnel can access and replace faulty components.

• The improper use of baery may result in fire or explosion. Do not heat, disassemble, break, destroy, or burn your appliance or baery.
• Do not use unauthorized chargers. Use of authorized chargers could cause the baery to generate heat, smoke, catch fire or explode.
• Only use specifically designated battery packs. Using any other battery packs may create a risk of injury and fire.
• Do not use the baery pack that is damaged or modified. Damaged or modified baeries may exhibit unpredictable behavior resulting in fire, explosion, and risk of injury.
• Periodically inspect the battery pack for any signs of damage or leakage. Do not charge damaged or leaking battery packs. Do not allow the liquid to come into contact with skin or eyes. If contact has been made, wash the affected area with large amount of water and seek medical help.
• Keep batteries out of the reach of children. Seek medical help immediately if a cell or a battery has been swallowed.
• Take care not to damage the power cord. Do not pull on or carry your appliance or charging station by the power cord, use the power cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
• Do not unplug the charger by pulling on the cable. To unplug, grasp the charger, not the cable. The use of an extension cable is not recommended.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• This appliance contains baeries that are only replaceable by skilled persons.
• This appliance Include a warning against recharging non-rechargeable batteries.
• The baery is Lithium Ion Baery pack, 3200mAh.
• Do not charge your appliance for a prolonged time to avoid damaging the battery.
• When the battery pack is not in use, keep it away from other metal objects such as paper clips, coins, keys, nails, and screws that can make a connection from one terminal to another. Shorting the battery terminals may cause burns or a fire.
• Charge the appliance and the charging station to full capacity, then power them off and unplug the charging station when not in use for extended periods. Ensure to recharge them at least once every three months to prevent the battery from being over-discharged.
• Do not touch the power connector with wet hands.
• Keep the power cord away from hot surfaces.
• Keep the battery pack clean and dry. Wipe the cell/battery terminals with a clean dry cloth if they become dirty.
• Follow all charging instructions and do not charge the baery pack or the appliance outside the temperature range

specified in the manual or this important safety instructions.

• The baery should be removed from the product before disposal.
• Dispose of or recycle the baery in accordance with local ordinances or regulations.
• The appliance is only to be used with the power supply unit provided with the appliance.

• Household detergent is safe when used and stored according to the instructions on the label. Always make sure that you read and follow the directions carefully.
• Only use NARWAL designated detergent. The use of non-designated detergent may damage your appliance or even cause fire and electric shock due to internal component damage.
• Rinse hands after use.
• Keep the detergent away from children.
• Keep the detergent away from eyes, if the product gets into eyes, rinse thoroughly with water.
• Please refer to the outer box and bottle of the detergent for more warnings.

• The laser distance sensor of this product complies with the standards for Class I Laser Products in IEC 60825-1: 2014 and does not produce hazardous laser radiation.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Important: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

—Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help.

This product complies with FCC and ISED radiation exposure limits set forth for an uncontrolled environment. It is recommended that equipment should be installed and operated with minimum distance of 20cm between the radiator and your body.

This device contains licence-exempt transmier(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromere le fonctionnement.

La puissance de sortie rayonnée de cet appareil est conforme aux limites de la FCC/IC limites d’exposition aux fréquences radio. Cet appareil doit être utilisé avec une distance minimale de séparation de 20 cm entre l’appareil et le corps d’une personne.

CE

Hereby, NARWAL declares that the radio equipment type [Robot Vacuum and Mop] is in compliance with Directive 2014/53/EU.

The full text of the declaration of conformity is available at the following internet address: hps://de.narwal.com/pages/compliance

EK

Hereby, NARWAL declares that the radio equipment type [Robot Vacuum and Mop] is in compliance with Radio Equipment Regulations 2017.

The full text of the UK declaration of conformity is available at the following internet address: hps://de.narwal.com/pages/faq

This symbol on the baery indicates that the baery must not be disposed of with unsorted common municipal waste.

As the end-user, it is your responsibility to dispose of the end-of-life baery in your appliance in an environmentally sensitive manner as follows:

• returning it to the distributor/dealer from whom you purchased the product; or
• depositing it in a designated collection point.

The separate collection and recycling of end-of-life batteries at the time of disposal will help to conserve natural resources and to ensure that it is recycled in a manner that protects human health and the environment. For more information, please contact your local recycling office or the dealer from whom you originally purchased the product. Failure to properly dispose of end-of-life batteries may result in the negative potential effects on the environment and human health due to the substances in the batteries and accumulators. Information regarding the effects of problematic substances in the battery waste stream may be found at the following source: https://environment.ec.europa.eu/topics/waste-and-recycling/batteries.

This symbol on the product indicates that the appliance must not be disposed of with unsorted common municipal waste.

As the end-user, it is your responsibility to dispose of the end-of-life appliance in an environmentally sensitive manner as follows:

• returning it to the distributor/dealer from whom you purchased the product; or
• depositing it in a designated collection point.

Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details or your nearest designated collection point. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. More information may be found at the following source: https://environment.ec.europa.eu/topics/waste-and-recycling/ waste-electrical-and-electronic-equipment-weee

• If this product is installed with a camera or microphone, some intelligent functions (e.g. video call, real photo) may require you to download the Freo APP.
• If the product is installed with a camera, the product camera will be turned on during the mapping and cleaning task. Please pay attention to protecting your personal information of your family and visitors during the use of the product.
• This product is for indoor use only and thus do not use it for commercial or outdoor purposes. Please do not use this product to collect or process personal information of others. For visitors and other family members in your home, please be sure to inform them of their personal information that may be collected and only use this product with their consent. You understand and agree to bear all the impacts arising from such situation.
• In order to protect the security of your personal information, before reselling, giving, discarding or otherwise disposing of the product, please (for the main account holder only) click on the "Device Authorization Canceled" button on the Freo APP in order to erase the data stored on cloud servers, and delete the data stored locally on the robot via pressing the RESET button on the robot.

IMPORTANT: Narwal (“We”, “Our”, “Us”) offers a limited warranty which does not affect your statutory rights under consumer-related laws. This Warranty only applies to Narwal products (the “Product”) that you purchase from Narwal or distributors or retailers authorized by Narwal for your personal use and not for commercial resale. This Warranty is available only in the country or region (except the Chinese Mainland) where you originally purchase the Product.

Any updates to this Policy will be posted on narwal.com and we encourage you to periodically review this Policy to ensure you are familiar with the most current version. If there is any inconsistency between this Policy on narwal.com and any other documents included with or relating to Narwal products, the latest version of this Policy on narwal.com shall govern.

This Policy is available in other languages on narwal.com. In the event of a conflict between different translations, the English version shall prevail.

Narwal hereby warrants that each Narwal Product that you purchase will be free from material and workmanship defects under normal use in accordance with Narwal’s published guidelines from the date of delivery to the warranty period specified in this Policy (the “Warranty Period”). Narwal’s published guidelines include, but not limited to, user manuals, specifications, in-app notifications, and service communications.

If you purchase your Product in the European Union or Switzerland, this Warranty has a two-year duration;

If you purchase your Product outside the European Union or Switzerland, this Warranty has a one-year duration;

However, if there are special provisions on the laws applicable to country or region where the Product is originally purchased, such provisions shall apply. This Warranty does not apply to consumable items.

In the event of any defects in material or workmanship in the Product during the Warranty Period, please contact us by finding our email address or visiting our website. If your Product was not directly purchased from Narwal, please contact your local seller first. You will need to provide the serial number of your Product and the original invoice or receipt showing the date of purchase and all details of the Product for the warranty service.

When submitting a warranty claim to Narwal, you understand and agree that you may be required to return or ship the Product to Narwal or our authorized service company for further examination.

If there is any defect in material or workmanship in the Product and your claim is received within the Warranty Period, Narwal will be responsible for the repair and replacement service, as well as the shipping to and from your location (only within the country or region where the Product is originally purchased). Notice: The warranty service is only available in the country or region where the Product is originally purchased. The Product is not eligible for any cross-border or international warranty service. If you seek the warranty service in the country or region where the Product is originally purchased, you will be required to bear the international freight to and from your location to the country or region where the Product is originally purchased, customs duties and other associated charges.

Narwal will, at our option:

• repair the Product using new or refurbished parts, or;
• exchange the Product with a product that is new or which has been manufactured from new or refurbished parts and is at least functionally equivalent to the original product, or;
• exchange the Product with a product that is new and upgraded model which has at least equivalent or upgraded function to the original product.

Where permitted by applicable laws, the Warranty Period will not be extended or updated or otherwise affected by subsequent repair, replacement or resale of the Product. Parts repaired or replaced during the Warranty Period will be warranted for the remainder of the original warranty period. The replaced or repaired product will be returned by Narwal to you as soon as possible. All parts that we replace from the Product will become our property.

Unless undertaken by Narwal in writing, under the following circumstances, the Product will not be covered by the warranty service, and Narwal or the service provider authorized by Narwal will have the right to charge the freight, labor cost and material cost:

• normal wear and tear (including without limitation wear and tear of baeries);
• expiration of Warranty Period;
• where the Product’s serial number has been removed, erased, defaced or altered or has otherwise become illegible;
• non-compliance with the Product instructions, causing failure or damage to the Product;
• failure or damage caused by deliberate actions or negligence and other human factors;
• failure or damage caused by accident or force majeure (such as fire, water, lightning or other acts of nature);
• external causes beyond our reasonable control that result in failure in the Product, including but not limited to breakdowns, fluctuations or interruptions in electric power, ISP (Internet service provider) service, or wireless networks;
• weak and/or inconsistent wireless signal strength in your home, causing the Product to be unusable;
• use of spare parts or other consumable items which are not provided or recommended by Narwal;
• any alteration or modification to the Product causing failure or damage to the Product, which has been carried out by you or a third party not authorized by Narwal;
• any failure to adequately package the Product for transportation, causing failure or damage to the Product;
• any Product(s) purchased from unauthorized distributors or retailers;
• use in non-household scenarios, including but not limited to: for cleaning white ash, sand, dust, etc.; for cleaning business environments; for cleaning environments with special adsorption of microparticles such as chemicals and metals.

THIS POLICY IS YOUR SOLE REMEDY AGAINST NARWAL AND NARWAL’S SOLE LIABILITY IN RESPECT OF ANY DEFECTS IN YOUR PRODUCT, THIS WARRANTY REPLACES ALL OTHER NARWAL WARRANTIES AND LIABILITIES, WHETHER ORAL. WRITTEN, (NON-MANDATORY) STATUTORY, CONTRACTUAL OR IN TORT. WHERE PERMITTED BY APPLICABLE LAW(S) TO THE MAXIMUM EXTENT, NARWAL WIL NOT ASSUME ANY IMPLED WARRANTY., INCLUDING BUT NOT UMITED TO WARRANTIES AS TO MERCHANTABILTY OF THE PRODUCT OR FITNESS FOR SPECIFIC PURPOSE OR HIDDEN OR POTENTIAL DEFECTS, HOWEVER, THIS POUCY SHALL NEITHER EXCLUDE NOR UIMIT ANY OF YOUR STATUTORY RIGHTS UNDER APPLICABLE LAWS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW(S), NARWAL DOES NOT ASSUME ANY LIABILITY FOR LOSS OF OR DAMAGE TO OR CORRUPTION OF DATA, FOR ANY LOSS OF PROFIT, LOSS OF USE OF PRODUCTS OR FUNCTIONALITY, LOSS OF BUSINESS, LOSS OF CONTRACTS, LOSS OF REVENUES OR LOSS OF ANTICIPATED SAVINGS, INCREASED COSTS OR EXPENSES OR ANY INDIRECT OR SPECIAL LOSS OR DAMAGE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW(S), NARWAL’S LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF THE PRODUCT. THE ABOVE LIMITATIONS SHALL NOT APPLY IN CASE OF GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT OF NARWAL OR IN CASE OF DEATH OR PERSONAL INJURY RESULTING FROM NARWAL’S PROVEN NEGLIGENCE.