NarwalUser ManualNarwal

Narwal Flow 2

Sections29
Reading7 min
UpdatedApr 2026
LanguageEnglish
Section 01

1.1 Check List

Main parts

Robot × 1

(Dust collection box × 1 and track mopping module × 1 already installed)

Multifunctional dock × 1

(cleaning base×1, clean water tank×1, dirty water tank×1 included)

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Section 02

Accessories

Anti-tangling side brush×2 Accessory Power cord × 1 Dust Bag ×2 Accessory† Detergent×1 Accessory† Replaceable insert bin × 1 Accessory† Dust bin filter × 1 Accessory Replaceable Cleaning filter ×1 Accessory
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Section 03

Front (top cover closed)

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Section 04

Front (top cover open)

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Section 05

Robot bottom

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Section 06

1.3 Multifunctional dock components

Front (top cover closed) Front (top cover open) Back
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Section 07

1.4 Buttons and indicators

Robot buons

ButtonActionFunction
Start/StopShort pressStart/pause/resume the current task
Press and hold for 2sOn/Off, End Task
Press and hold for 10sForced power-off of robot
Triple tap the buttonTurn On/Off Child Lock
RecallShort pressReturn to the dock
Press and hold for 5sEnter the pairing mode
Press and hold for 15sReset system version and clear user data
Triple tap the buttonEnable robot video call

Multifunctional dock buon

ButtonActionFunction
Short pressStart/pause/resume the current task
Double clickStart/cancel mop washing
Press and hold for 2sEnd current task
Press and hold for 5sEnter/exit the pairing mode

Robot indicators

IndicatorMeaning
Dynamic spinning blueTask Underway
Dynamic breathing blueTask paused
Smart spinning blueNawa response status
Flashing redDuring an error
Breathing redDisconnected
Breathing orangePairing/Updating
Dynamic colorDevice startup

Multifunctional dock indicators

IndicatorMeaning
OffStandby/drying
SteadyIn task/standby mode
BreathingTask paused/pairing/updating
FlashingError/disconnected
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Section 08

(1)Install the side brushes

Press side brushes into the slots of the same color until they click into p

Installed properly Not installed properly
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Section 09

(3)Remove the paper trays and install the replaceable cleaning filter

  • Remove the paper trays that fix the robot inside the dock.
  • •Take out the cleaning tray, clip the replaceable filter into the slot of the tray and press it down to install it in place.
  • Put the cleaning base with cleaning filter installed back to the dock.
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Section 10

(5)Dust Bag Installation

•Remove the dock front cover. •Insert the dust bag into the slot in the marked direction until it hits the boom. •Install the dock front panel in proper place.

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Section 11

(7)Add detergent

With the clean water tank full, using the detergent cap to measure an appropriate amount of detergent into the clean water tank, securely close the tank lid, and shake gently to mix.

Tips:• Please use the detergent from Narwal, otherwise, the device may become faulty.•Please use the bole cap to measure the detergent. For the specific method, refer to the “HOW TO USE” on the bole.

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Section 12

(2)Remove the anti-collision foam

  • Lift the top cover sticker to open the robot top cover and remove the anti-collision foam.
  • Close the robot's top cover.
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Section 13

(4)Placing the multifunctional dock

  • Plug in the power cord in the back of the dock to connect the power.
  • Leave an open space of at least 0.45 meter long in front of the dock for the robot to enter and leave the dock.

Tips: DO NOT put the dock close to a heat source.

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Section 14

(6)Add clean water

  • Open the clean water tank and fill it with clean water.
  • Please fasten the upper lid of the water tank and put it back into the Multifunctional dock.
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Section 15

(8)Boot settings

Push the robot into the dock with side brushes facing outward. The dock will beep once to indicate that charging is successful and the robot will turn itself on and prompt a voice message.

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Section 16

(9)Connect and bind the robot in the App

Download the Narwal App and follow the instructions for connecting and binding the robot. Note:In the App device page, tap "Seings" > "Device" and then press hold the "Restart Robot" for 10s to turn on/o the power-saving mode.

_The power-saving mode is only available in North America.

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Section 17

3. How to Use

Before using the robot, please make sure you have finished the installation and multifunctional dock setup in Chapter 2.

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Section 18

3.1 Organize the home environment

A. Put away the cluer on the floor, e.g. scaered cables, rags, slippers, clothes, and books.slippers, clothes, and books.

C. Leave other doors closed and install the fence to prevent the robot from entering elevated or low areas.

E. DO NOT stand in front of the robot, on the threshold, or in narrow aisles to avoid omission.

B. Open the doors of the rooms to be cleaned and arrange the furniture to leave as much space as possible for cleaning.

The maximum obstacle crossing height is 30mm and the robot cannot enter rooms with a threshold height of over 30mm. You can purchase Narwal Threshold Ramp to help the robot climb over obstacles.

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Section 19

3.2 Mapping

Before cleaning a new home, the robot needs to explore the environment and create a map. Before first-time cleaning, you can trigger mapping by short pressing the [Start/Stop] button on the dock or tapping "Start Mapping" in the App. Note:

1. You can edit or manage all maps in Narwal APP after mapping finished, including creating sub-map for NO-GO Zones or multi floors. 2. Do not move the dock after mapping finished, otherwise you need to rebuild the map. If there is a change in the location of large pieces of furniture, it is recommended to rebuild the map.

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Section 20

3.3 Cleaning

Before a cleaning task, please make sure that the robot has a proper battery level, which can be viewed in the App.

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Section 21

Select cleaning modes

The product comes with four built-in cleaning modes: Vacuum, Mop, Vacuum and Mop, and Vacuum then Mop. You can select and adjust parameters like cleaning cycles, suction, and mop humidity for each mode in the App.

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Section 22

Set Freo Mind

The Freo Mind is an intelligent cleaning assistant. When Freo Mind is turned on, the robot will intelligently adjust cleaning parameters, without needing manual seings.

You can select whether to activate Freo Mind when starting a cleaning task in the App.

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Section 23

Start cleaning task

You can command the robot to start cleaning in the following ways:

  • Tap [Start Cleaning] in the App;
  • Short press the [Start/Stop] on the robot and the robot will activate the Vacuum Mode by default;
  • Short press the dock [start and stop] to start cleaning, and the robot will default to the simultaneous cleaning mode of scanning and dragging.

Note: You can adjust the cleaning mode and set more cleaning parameters in the App.

DO NOT touch both sides of the mop assembly with your hands when the robot is executing tasks.

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Section 24

Pause/resume the current task

You can pause/resume the current task in the following ways:

  • Tap [Pause]/ [Resume] in the App;
  • Short press the [Start/Stop] buon ;
  • Short press the dock [Start-Stop].
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Section 25

Dust collection

When vacuuming task started, solid waste in the robot dust box will be automatically vaccumed to the dust bag in the dock. You can click [Dust Collection] in the App to start dust collection.

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Section 26

Clean Mop

If the robot is set for multiple mopping runs or the area for cleaning is large, the robot will automatically return to the dock for mop washing.

The number of mopping runs and return frequency can be modified in the App before cleaning starts, and they cannot be modified during the current cleaning task.

You can also have the Multifunctional dock wash the mop:

  • Tap [Mop Washing] in the App;
  • Double-click the dock [mop].

Note: Please DO NOT pull the robot out the dock during mop cleaning process so as to avoid component damage.

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Section 27

End current task

The robot will navigate itself back to the dock when cleaning ends. You can view the current cleaning report in the App. You can also manually end a task in the following four ways:

  • Press and hold Finish buon for 2s in the App;
  • Short press the [Recall] button on the robot;
  • Press and hold the [Start/Stop] button on the robot for 2s;
  • Press and hold for 2s on the dock [start-stop].
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Section 28

Start mop drying

After the last mopping run, the robot will return to the dock for mop washing and drying. The drying time can be modified in the App.

•Click [Mop drying] in the APP to dry the mops.

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Section 29

4.1 Specifications

Robot(YJCC026)Multifunctional dock(YJCB026BL)
Dimensions: 363.5*351.2*95 mmDimensions: 430*402*461 mm
Weight: 5.0kgWeight: 10.2 kg
Wireless Connection: 2.4GHz/5GHz Wi-FiRated input: 220-240V~, 50-60Hz 100-127V~, 50-60Hz (The actual rated input is based on the product nameplate information.)
Rated input (charging): 8-17.8V---- 0.2-3.5A
Rated power: 65WRated output: 8-17.8V---- 0.2-3.5A
Rated voltage (working): 14.4V---- (lithium ion battery, ≥5900mAh)Rated power: Charging: 65W Water heating: 1350W (220-240V~, 50-60Hz) 950-1450W (100-127V~, 50-60Hz) Dust Collection: 450W (220-240V~, 50-60Hz) 360-450W (100-127V~, 50-60Hz) Drying:100W (Note: The rated drying power refers to the drying power of the mop pads at full power.)
Charging takes about 3 hours at a normal ambient temperature
Wi-Fi
Protocol: IEEE 802.11a/b/g/n/ac/ax
Frequency Range&Max. Transmitter Power: 2400~2483.5MHz /EIRP ≤20dBm 5150MHz-5350MHz/EIRP ≤23dBm 5470MHz-5725MHz/EIRP ≤20dBm 5725MHz-5850MHz/EIRP ≤13.98dBm
BluetoothBluetooth
Protocol: BLE 5.0Protocol: BLE 5.0
Frequency Range: 2402-2480MHzFrequency Range: 2402-2480MHz
Max. Transmitter Power (EIRP): ≤10dBmMax. Transmitter Power (EIRP): ≤10dBm
Battery (Robot)
Battery Pack Quantity Per Pack:1 pcs
Battery Type:Rechargeable Li-ion Battery
Nominal Voltage:14.4V===
Quantity of Battery Cells Per Battery Pack:8 pcs
Rated Capacity, Rated Energy:5900mAh, 84.96Wh
Assistance
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Sourced from Narwal’s official documentation and typeset for web reading by Pindear. Always refer to the official source for critical safety information.
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