Insta360User ManualInsta360

Insta360 X5

Sections51
Reading21 min
UpdatedApr 2026
LanguageEnglish
Section 01

Product Introduction

X5 Introduction

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1. Front Lens

2. Microphone

3. Touchscreen

4. Shutter Button

5. Menu Button

6. Indicator Light

7. Rear Lens

8. Microphone

9. Indicator Light

10. Microphone

11. Battery

12. Microphone

13. Speaker

14. Power Button

15. Quick Button

16. USB Type-C Port

17. 1/4" Mounting Point

18. Quick Release Mounting Point

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Section 02

Insert the MicroSD Card

1. First, remove the battery by pinching the latches on the cover towards each other.

2. Insert the memory card into the slot in the direction indicated.

3. Reinsert the battery and make sure the battery cover is locked. The orange indication marks should be covered by the latch to ensure waterproofing is not affected.

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Section 03

Charging

1. Open the USB Port Cover.

2. Use the included USB-C Cable to charge X5.

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X5 supports PD fast charging with the X5 Utility Fast Charge Hub and with 9V/3A adapters.

X5 Charging Time: (9V/3A Adapter)

0–80%: 20 mins

  • 0–100%: 35 mins
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Section 04

Activation

You need to activate X5 in the Insta360 app before using it for the first time.

Steps:

1. Download the Insta360 app. Just search "Insta360" in any major app store or scan the QR code on the box.

2. Press the Power Button to turn on X5.

3. Enable Wi-Fi and Bluetooth on your smartphone.

4. Open the Insta360 app and tap the camera icon at the bottom of the page. Select the device you want to connect to in the pop-up window, then follow the on-screen instructions to complete the connection. The name of your camera is "X5" by default, where ** is the last six digits of the serial number on the box your X5 came in. The first time you connect to X5, you will need to confirm the connection on the touchscreen.

5. After successfully connecting the camera, follow the on-screen instructions to activate your camera. The app will prompt you to update the firmware if a new version is available. Please follow the on-screen prompts to update X5's firmware.

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Section 05

Button Instructions

Power Button

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    Camera StatusOperationDescriptions
    Powered offPress oncePower on camera.
    Powered onPress onceTurn touchscreen on/off.
    Long press2 seconds: Power off.
  • 8 seconds: Force shutdown.

Quick Button

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    Camera StatusOperationDescriptions
    Powered onPress onceQuickly access preset shooting modes and parameters. Press again to switch between different presets.
  • Cycle through to the last icon to add or customize presets.
  • Charging (power off)Press onceCheck charging status
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Section 06

Shutter Button

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    Camera StatusOperationDescriptions
    Powered offPress onceStart shooting with QuickCapture. *Must be enabled on the camera first.
    Powered onPress onceDuring Preview: - Take a photo or start recording a video. - Stop recording.
  • In other pages:
  • - Return to the preview page.
    Long pressWhile recording, long press to quickly cancel and delete the recording. *Enable "Long press Shutter Button to cancel recording" in Settings first.
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Section 08

Using the Touchscreen

When the camera is powered on, the touchscreen displays the camera's home page and information about the shooting mode, battery level, and storage capacity. By swiping or tapping the screen, you can achieve the following:

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Section 09

Tap the screen

Hide/show information on the touchscreen.

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Swipe down from the top View Shortcut Menu.

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Swipe left to right or up and down from the center

Adjust the shooting angle in 360° Mode.

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Swipe from the left

Enter the album page.

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Swipe from the right

Enter shooting parameter settings.

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Swipe up from the bottom

More shooting parameter settings.

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Section 10

Shooting Interface

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1. Storage: Shows the remaining number of photos or the length of video footage that can be stored on the microSD card.

2. Battery Status: Current battery level.

3. Shooting Mode: Click the icon and swipe to select a different shooting mode.

4. Shooting Specifications: See the current shooting mode settings.

5. Switch Lens: Tap to switch between forward and selfie view. In 360° Mode, you can also use it to return to the original recording position.

6. Field of View: Change the field of view (Single-Lens Mode only).

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Section 11

Shooting Mode

Tap the shooting mode icon and swipe left or right from the center of the screen to cycle through the shooting modes.

In 360° Mode:

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Section 12

360° Shooting Tips

X5 captures 360° video by stitching together footage from its two fisheye lenses. For best results, make sure one of the lenses is facing you when shooting, and avoid standing too close to the side of the camera.

Shooting ModeDescription
VideoRecord 360° videos in up to 8K30fps.
PureVideoPureVideo improves image quality in low light environments.
InstaFrameSimultaneously capture an auto-framed flat video and a 360° video. Note, Gesture Control is not supported in this mode.
TimelapseSuitable for shooting static timelapse videos.
TimeShiftTake a hyperlapse (sped-up) video while moving.
Bullet TimeSlow-motion video with 360° overhead rotation.
Loop RecordingRecord continuously and save only the last fixed-length segment.
Road ModeLoop recording within a certain storage space, overwriting the earliest recording when the space is full.
StarlapseShoot and store multiple photos and automatically combine Starlapse effects.
Burst PhotosTake multiple photos in a short space of time.
IntervalThe camera automatically takes continuous photos at a specific time interval.
PhotoTake a single photo.
  • In Single-Lens Mode:
Shooting ModeDescription
VideoRecord wide-angle videos from one lens up to 4K60fps.
FreeFrame VideoApply FlowState Stabilization and Horizon Lock with adjustable aspect ratio in post via the app or Studio.
Me ModeRecord wide-angle videos with the Invisible Selfie Stick effect, keeping you in the center without any reframing.
Loop RecordingRecord continuously and save only the last fixed-length segment.
PhotoTake a single photo.
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Section 13

Is it normal for the camera to get warm while shooting?

When shooting in 8K resolution, the camera uses a lot processing power, so it's normal for the body to warm up. You can try the following to reduce power consumption, extend battery life, and improve your shooting experience:

Enable or disable high-performance features as needed, such as turning off the AI Highlights Assistant.

Adjust the screen timeout. In the Shortcut Menu, go to: Settings > Screen Auto Sleep, and set a shorter timeout duration.

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Section 14

Shortcut Menu

Swipe down on the touchscreen to view the Shortcut Menu.

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1. Rotation Lock: Turn on/off.

2. Lock Screen: Tap to lock screen. Swipe up on the touchscreen to unlock.

3. Settings: See camera settings.

4. Adjust Brightness: Slide the bar to adjust the screen brightness.

5. Prompt Sound: Set the camera speaker volume. There are five options: Adaptive, High, Medium, Low, and Mute.

6. Indicator Light: Turn on/off.

7. Sync files to the cloud: Subscribe to Insta 360+ for automatic file backup, online playback, easy sharing, on-the-go editing and convenient cloud export.

8. AI Highlights Assistant: Turn on/off. The camera finds the best moments from a single video and shows you the highlights to review. Merge them into one video or save each of them as new files. View them on the Album page.

9. Pre-Recording: Turn on/off. The footage from a certain duration before pressing the shutter button can be saved. (duration varies in different shooting modes).

10. Gesture Control: Turn on/off.

11. Voice Control: Turn on/off.

12. Twist to Shoot: When the camera is powered on, twist the selfie stick back and forth twice to shoot or take a photo.

13. Accessories: You need to adjust the settings for certain accessories before using them with X5, including the Invisible Dive Case, POV Chest Mount, and Thermo Grip Cover.

14. Preset: Switch between, add and modify preset shooting modes and parameters.

15. Endurance Mode: Enabling will limit some features to extend run time.

16. Bluetooth: Search for and connect a Bluetooth remote or Bluetooth headset/microphone.

17. Audio Settings: Switch audio mode.

18. Quick Capture: Turn on/off. Once enabled, press the Shutter Button when the camera is powered off to turn it on and start recording.

19. Timed Capture: When turned on, the camera will shoot according to the time specified.

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Section 15

Shooting Specification Settings

Swipe up from the bottom of the touchscreen to view shooting specification settings.

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  • In 360°Mode:
Shooting ModeParameters
VideoActive HDR, Resolution, Frame Rate
PureVideoResolution, Frame Rate
InstaFrameFlat Video Resolution, Ratio, 360° Resolution, Frame Rate
TimelapseResolution, Frame Rate, Interval
TimeShiftResolution, Frame Rate, Speed
Bullet TimeResolution, Frame Rate
Loop RecordingResolution, Frame Rate, Loop Duration
Road ModeLoop Space, Power-off Charging, Resolution, Frame Rate
Star lapseType, Resolution, Duration, Timer
BurstTimer, Format, Resolution, Burst number/duration
IntervalResolution, Duration, Interval, Format
PhotoHDR Photo, Format, Resolution, Timer
  • In Single-Lens Mode:
Shooting ModeParameters
VideoRatio, Resolution, Frame Rate
FreeFrame VideoRatio, Resolution, Frame Rate, Horizon Lock
Me ModeRatio, Resolution, Frame Rate
Loop RecordingRatio, Resolution, Frame Rate, Loop Duration
PhotoRatio, Resolution, Timer, Format
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Section 16

Shooting Parameter Settings

Swipe left from the right edge of the touchscreen to see the shooting parameter settings.

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360° Mode and Single-Lens Mode support different parameters in different shooting modes.

Shooting ModeParameters
Shutter SpeedControls the time it takes for light to enter the camera. The faster the shutter speed, the clearer the image. Make this higher for dynamic shots and lower for low light conditions.
Sensitivity (ISO)Reflects how sensitive the sensor is to light. A higher sensitivity means the camera can capture more light for a brighter image.
Exposure Compensation Value (EV)In Auto Mode, you can adjust the EV to help with overexposure or underexposure.
White Balance (WB)Removes unrealistic colors and tones so colors are accurately captured in the image. A higher white balance produces warmer tones, lower results in cooler tones.
Jitter Blur ReductionImproves motion blur and stabilization in low light environments. In extreme environments, the image will be darker and may have some flickering.
FiltersAdd different color tones and effects.
Balanced ExposureThe screen will automatically equalize the exposure according to the environment.
I-LogProfessional color profile, captures more detail and provides more scope for color grading in post-production.
Metering ModeFace Priority prioritizes the face for brightness. Matrix ensures accurate exposure of the whole image.
Low Light EnhancementAllows clearer and more stable footage up to 5.7K30fps. In bright environments, turn this off for better battery life.
  • 360° Mode:
Shooting ModeParameters
AutoManual
VideoFilters, I-Log, EV, Jitter Blur Reduction, WB, Balanced ExposureFilters, I-Log, Shutter, ISO, WB
PureVideoFilters, EV, WB,, Balanced Exposure
InstaFrameLow Light Enhancement, Filters, EV, WB, Jitter Blur Reduction
TimelapseFilters, EV, WB, Jitter Blur Reduction, Balanced ExposureFilters, Shutter, ISO, WB
TimeShiftFilters, EV, WB, Jitter Blur Reduction, Balanced ExposureFilters, Shutter, ISO, WB
Bullet TimeFilters, EV, WB
Loop RecordingLow Light Enhancement, Filters, I-Log, EV, Jitter Blur Reduction, Balanced ExposureFilters, I-Log, Shutter, ISO, WB
Road ModeLow Light Enhancement, Filters, I-Log, EV, Jitter Blur Reduction, Balanced ExposureFilters, I-Log,
Star lapseEV, WBShutter, ISO, WB
Burst PhotosEV, WBShutter, ISO, WB
IntervalEV, WBShutter, ISO, WB
PhotoEV, WBShutter, ISO, WB
  • Single-Lens Mode:
Shooting ModeParameters
AutoManual
VideoFilters, EV, WB, Metering Mode, Jitter Blur ReductionFilters, Shutter, ISO, WB
FreeFrame VideoFilters, EV, WB, Metering Mode, Jitter Blur ReductionFilters, Shutter, ISO, WB
Me ModeFilters, EV, WB, Jitter Blur ReductionFilters, Shutter, ISO, WB
Loop RecordingFilters, EV, WB, Metering Mode, Jitter Blur ReductionFilters, Shutter, ISO, WB
PhotoEV, WB, Metering ModeShutter, ISO, WB
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Section 17

Album Page

Swipe right from the left of the touchscreen to enter the Album page.

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Indicator Lights

Camera StatusIndicator Light Status
Powered on/Standby/Standby (charging) Pre-recording/USB ModeSolid cyan
Start shooting with QuickCaptureFlashing cyan three times
Power offFlashing cyan five times
Charging (powered off)Solid orange
Recording a videoFlashing red
InstaFrame (Selfie View) RecordingFlashing green
InstaFrame (Selfie View) 360° spin/barrel roll (Standby or recording)Flashing green rapidly
InstaFrame (Custom View) 360° spin/barrel roll (Recording)Flashing red
InstaFrame (Custom View) 360° spin/barrel roll (Standby)Flashing cyan rapidly
Updating firmwareFlashing blue
Insufficient storage/File error/USB errorSolid yellow
Low Battery/Charging Error Temperature too high/too lowFlashing yellow three times
Reverse chargingFlashing green
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Section 18

File Storage

Please use exFAT format microSD cards of speed classes UHS-I and V30 or above to ensure normal recording. The maximum supported storage space is 1TB.

We recommend using the official memory card available on the Insta360 Store. If you use another memory card, the following have also been tested to be compatible with X5:

Micro SD CardsModel NumberCapacitySpeed Class
Insta360 microSD V30 A164G64GU3, A1, V30
128G128GU3, A1, V30
SanDisk Extreme V30 A1SDSQXVF-032G-GN6MA128GV30
SanDisk Extreme Pro V30 A1SDSQXCG-064G-GN6MA64GV30
SanDisk Extreme V30 A2SDSQXAH-064G-GN6GN64GU3, A2, V30
SDSQXAA-128G-GN6GN128GU3, A2, V30
SDSQXAV-256G-GN6GN256GU3, A2, V30
SDSQXA1-512G-ZN6MA512GU3, A2, V30
SDSQXA1-1T00-ZN6MA1TBU3, A2, V30
SanDisk Extreme Pro V30 A2SDSQXCU-064G-GN6MA64GU3, A2, V30
SDSQXCY-128G-ZN6MA128GU3, A2, V30
SDSQXCD-256G-GN6MA256GU3, A2, V30
SDSQXCZ-512G-ZN6MA512GU3, A2, V30
SDSQXCD-1T00-GN6MA1TBU3, A2, V30
Lexar 1066x microSD UHS-I SILVER SeriesLMS1066064G-BN64GV30
LMS1066128G-BN128GV30
LMS1066256G-BN256GV30
LMS1066512G-BN512GV30
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Section 19

Format MicroSD Card

It is recommended to regularly transfer camera files to a phone or computer for backup and format the microSD card via the camera or Insta360 app to avoid any storage issues.

Format via X5:

1. Insert the microSD card into X5.

2. Power on X5.

3. Swipe down on the touchscreen to enter the Shortcut Menu > Settings > SD Card > Format.

  • Format via Insta360 app:

1. Connect X5 to your phone via the Insta360 app.

2. Enter app Settings > Device Settings > Camera Storage > Format.

Note: When formatting the card by computer, it needs to be in exFAT format, and the allocation unit size should be left as the default setting.

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Section 20

Attach External Devices

You can remove the USB Port Cover to attach external devices.

1. Open the USB Port Cover and pull it off.

2. Once removed, you can install external mics, the X5 Quick Reader, and other accessories.

3. When you're finished, reattach the USB Port Cover by hooking it onto the metal bar and closing it. Make sure it is tightly closed to ensure waterproofing is not affected.

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Section 21

Connect to the Insta360 App

Download the Insta360 app. Alternatively, search "Insta360" in the App Store or Google Play Store to download the Insta360 app.

2. Press the Power Button to turn on X5.

3. Enable Wi-Fi and Bluetooth on your smartphone.

4. Open the Insta360 app and click the camera icon at the bottom of the page. Follow the on-screen instructions to activate your camera.

5. If you connect to the Insta360 app for the first time, you need to authorize the connection on the touchscreen.

If you are unable to connect to the app, go to your smartphone's Wi-Fi settings, find your X5, enter the password and return to the app.

Note: You can change the camera's Wi-Fi password on the app settings page.

Still can't connect to the Insta360 app?

1 Check if the Insta360 app has permission for the following: network permission, Bluetooth permission, or local network permission.

2. Check if Wi-Fi is enabled on your camera.

3. Make sure X5 is close enough to the phone.

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Section 22

File Transfer

You can download camera files to your phone or PC, then use the Insta360 app or Insta360 Studio to edit and export.

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Section 23

Wireless Connection (iOS/Android)

1. Connect the camera to the Insta360 app.

2. Open the app's album page.

3. Tap the top right icon to select the files you want to transfer.

1. Tap the export icon to save it to your phone's album. Do not exit the app or lock your phone while exporting.

2. Tap the download icon to download the footage to the app's gallery.

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Section 24

If your camera can't connect to the Insta360 app, try the following:

1. Update the camera and app to the latest version.

2. Check your phone's Wi-Fi settings to see if it's connected. If not, enter the Wi-Fi password and restart your camera and phone before trying again. If it's still not connecting, forget the camera's Wi-Fi network in your phone settings and attempt to reconnect.

3. Make sure the Insta360 app has GPS and Bluetooth permissions enabled. On Android devices, disable WLAN+ or auto-switch Wi-Fi (if available). On iOS devices, go to system settings, select Insta360, and turn on "Local Network."

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Section 25

(Mac/Windows)

1. Use the official USB-C cable to connect the camera to your computer.

2. Power on the camera and select File Transfer. Wait for the computer to recognize the camera drive.

3. Open DCIM > Camera01 folder and copy photos/videos from this folder to your computer.

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Section 26

If your camera can't connect, try the following:

1. Ensure the camera's firmware is up to date.

2. Use the official USB-C cable for transfer, as non-official cables may have compatibility issues.

3. Make sure the camera is powered on.

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Section 27

• iPhone

1. Connect your iPhone to your Mac.

2. In the Finder window on your Mac, select your iPhone.

3. At the top of the Finder window, click Files, then do one of the following:

-Transfer from Mac to iPhone: Create a new folder and name it IMPORT on your desktop. Drag your files to the IMPORT folder and then into the Insta360 app folder on your device.

-Transfer from iPhone to Mac: Click the small triangle beside the Insta360 app to see the DCIM folder, then drag the desired files to a folder on your Mac.

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Section 28

Notes:

a. The folder must be named IMPORT with capital letters.

b. You may not be able to see the transfer progress. Please wait for it to finish.

c. After transferring, restart the Insta360 app on your phone to see the files.

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Section 29

• Android

1. Install Android File Transfer on your Mac.

2. Connect your phone to the Mac and open Android File Transfer.

3. Find "data > com.arashivision.insta360akiko > files > Insta360OneR > galleryOriginal".

4. Browse the files and folders on your Android device, then copy and paste or drag them to a folder on your Mac.

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Section 30

· iPhone

1 Install iTunes on your Windows PC. Connect your iPhone to your PC, open iTunes, then complete the authorization process according to the instructions.

2. After successful authorization, click the iPhone icon in the top left corner, and the iPhone's files will appear.

3. Click "File Sharing" and choose "Insta360" from the list. Then do one of the following:

- Transfer from iPhone to Windows PC: Find the DCIM folder, then click Save. Choose your desired path and click Save.

- Transfer from Windows PC to iPhone: Create a new folder and name it IMPORT, then copy the photos/videos to the IMPORT folder. Replace the IMPORT folder in the Insta360 app.

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Section 31

Notes:

1. The folder must be named IMPORT with capital letters.

2. After transferring, restart the Insta360 app on your phone to see the files.

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Section 32

Android

1. Connect your Android phone to your PC. Choose "Manage Files" under "USB Connected" on the phone if required.

2. Click "My Computer/This Computer", find your phone model, and click "Internal Storage".

3. Find "data > com.arashivision.insta360akiko > files > Insta360OneR > galleryOriginal", then do one of the following:

-Transfer from Android to Windows PC: Copy the folder or files to your PC.

- Transfer from Windows PC to Android: Copy files to this folder from your PC

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Section 33

Editing

You can view and edit your 360° and flat footage in the Insta360 app or Insta360 Studio.

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Section 34

Album Page

1. Connect X5 to the Insta360 app.

2. Enter the Album page to view all your clips.

3. Open your flat or 360° footage and edit them in the player.

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Section 35

Edit Page

1. Connect your X5 to the Insta360 app.

2. Head to the Edit page. You can open and edit your footage in "Create a Video", or use AI to automatically edit your clips with "Auto Edit". Try out the AI templates, themes and effects with FlashCut and Shot Lab for viral videos in seconds.

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Section 36

Insta360 Studio

1. Download and open Insta360 Studio on your computer from the Insta360 website.

2. Connect your camera or SD card to your PC and import your media.

3. Edit with Studio's extensive tools and library, or use its Abobe Premiere plugin for even more options.

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Section 37

1. Product Box

The camera's serial number is on the back of the original product box.

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Section 38

2. Camera Settings

(1)Power on your camera.

(2)wipe down on the touchscreen to access the Shortcut Menu, then go to Settings > Camera Info to view the serial number.

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Section 39

3. Insta360 App

(1)Connect your camera to the Insta360 app.

(2)Enter app Settings > Device Information to view the serial number.

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Section 40

4. Insta360 Studio

(1)Launch Insta360 Studio on your computer and import any footage recorded by the camera.

(2)Select the footage and click the info icon on the right side of your screen to access File Properties and view the serial number.

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Section 41

5. Battery Compartment Label

After removing the battery, you can find the camera's serial number below the barcode on the label.

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Section 42

Firmware Update

Firmware updates will be regularly available for X5 to ensure it runs efficiently.

Please update to the latest version for optimal results.

Before updating the firmware, ensure X5 has at least 20% battery remaining.

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Section 43

· Update via Insta360 app:

Connect X5 to the Insta360 app. The app will notify you if a new firmware update is available. Follow the on-screen instructions to update the firmware.

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Section 44

If the camera firmware update fails, check the following and try the update again:

1. Ensure the camera is close to your phone.

2. Keep the Insta360 app running, and do not exit or minimize it.

3. Ensure your phone has a strong and stable network connection.

Once the above conditions are confirmed, restart the camera and try the firmware update again. If it still fails, try to update the firmware via a computer.

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Section 45

Update via Computer

1. Make sure X5 is powered on.

2. Connect the camera to the computer using the USB-C cable and select File Transfer in USB Mode.

3. Download the latest firmware version from the official Insta360 website on your computer.

4. Once the computer has recognized X5, copy the "Insta360X5FW.bin" file to X5's root directory. Do not change the file name.

5. Disconnect X5 from the computer. X5 will automatically power off. The Indicator Lights will slowly flash blue.

6. X5 will automatically restart once the update is complete.

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Section 46

Lens Guards

1. Before use, please clean the area around the lens and the surface of the lens to ensure everything is clean and dry before installation. Any foreign objects on the lens or lens guard may affect the camera's shooting results.

2. After installing the lens guard, check if the camera has successfully recognized and displayed the "Lens Guard Mode" icon. After removing the lens guard, check that the icon disappears.

3. Keep the lens guard clean as dirt or scratches on the surface may affect image quality.

4. The lens guard is not a sealed structure. Please avoid using it in water-related activities such as surfing or on rainy days.

5. For underwater shooting, please use a dedicated dive case or relevant accessories for the camera. When using a dive case, remove the lens guard before use.

6. Keep the lens guard and surrounding area completely dry. If exposed to snow, water, or fog, use a soft cloth to wipe it dry before using. Otherwise, fogging may appear on the inside of the lens guard.

7. When removing the lens guard, be careful not to scratch the camera lens.

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Section 47

Waterproofing

1. X5 has a waterproof depth rating of up to 15 meters (49 feet). Remember to remove the lens guards before use in/around water.

2. Due to the difference in the refractive indices of water and air, shooting with X5 underwater in 360° Mode may have stitching issues. To ensure optimal stitching, it is recommended to use the Invisible Dive Case for underwater shooting.

3. Before use, please check and ensure that the camera's battery compartment waterproof seal and the USB Port Cover seal are:

a. Intact and free from dirt or debris.

b. Tightly closed with the orange indicator fully hidden.

Failure to do so may affect waterproofing. If necessary, clean with a lint-free cloth.

4. After using X5 in seawater, please follow these precautions:

a. Rinse the camera with fresh water.

b. Soak the camera in fresh water for 5–10 minutes.

c. Finally, wipe it dry with a soft cloth and place it in a well-ventilated area to air dry. Only when the camera surface is dry should you proceed with removing the battery or other operations.

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Section 48

To maintain X5's waterproofing:

1. Do not use a hair dryer to dry the camera as it may affect the microphone and speaker and/or damage the internal waterproofing.

2. Avoid operating the camera for extended periods >1 hour) outside the recommended temperature range ( -4°F to 104° F / - 20° C to 40° C ) or in humid environments.

3. When using the camera, avoid sudden changes in temperature or humidity, as this may cause condensation on the camera's surface or inside, affecting the shooting quality.

4. Avoid entering water at high speeds, as excessive water impact and pressure may damage the device.

5. Ensure the camera's Battery Cover and USB Port Cover are installed and securely closed.

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Section 49

Cleaning

1. If there are foreign objects, such as dirt or hair, on the lenses or lens guards, clean it with a lens pen, air blower or cloth.

2. Ensure the Battery and Battery Cover are free of dirt and foreign objects like sand or hair. Clean it with a soft, dry cloth or paper if necessary.

3. Ensure the MicroSD Card slot is free of dust, dirt, and sand, so the camera works properly.

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Section 50

Battery Precautions

1. Only use batteries provided by Insta360 designed for X5. Insta360 is not responsible for any accidents or failures that occur due to using unofficial batteries. If you need to replace the battery, please purchase it from the Insta360 official store.

2. Avoid using the battery outside the recommended temperature range ( -4°F to 104° F / - 20° C to 40° C ). Temperatures outside of this may cause the battery to expand, catch fire or even explode. Before using the camera in a low-temperature environment, fully charge the battery in a regular-temperature environment first to extend the battery life.

3. If the battery is not used for a long time, its performance will be affected.

4. Recharge and discharge the battery every three months to maintain optimal working conditions.

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Section 51

Arashi Vision Inc.

ADD: 11th Floor, Building 2, Jinlitong Financial Center, Bao'an District, Shenzhen, Guangdong, China

WEB: www.insta360.com

TEL: 400-833-4360 +1 800 6920 360

EMAIL: service@insta360.com

V1.0

FAQ

Frequently Asked Questions

How do I insert the microSD card into my Insta360 X5?
To insert the microSD card into your Insta360 X5, first remove the battery by pinching the latches on the cover towards each other. Insert the memory card into the slot in the direction indicated, then reinsert the battery and ensure the cover is locked. The orange indication marks should be covered by the latch to maintain waterproofing.
How do I charge the Insta360 X5 and how long does it take?
Charge the Insta360 X5 by opening the USB Port Cover and using the included USB-C cable. It supports PD fast charging with the X5 Utility Fast Charge Hub or a 9V/3A adapter. With a 9V/3A adapter, charging time is 20 minutes from 0–80% and 35 minutes from 0–100%.
How do I activate and connect my Insta360 X5 to the app for the first time?
Activate your Insta360 X5 by downloading the Insta360 app, turning on the camera, and enabling Wi-Fi/Bluetooth on your phone. Open the app, tap the camera icon, and select your device (default name 'X5' plus the last six digits of the serial number). Follow on-screen instructions and confirm the connection on the camera's touchscreen to complete activation and check for firmware updates.
What does the Quick Button do on the Insta360 X5?
The Insta360 X5's Quick Button, when the camera is powered on, quickly accesses preset shooting modes and parameters when pressed once. Press again to switch between presets, and cycle to the last icon to add or customize presets. While charging with the power off, pressing it once checks the charging status.
How do I use the Shutter Button on the Insta360 X5?
On the Insta360 X5, press the Shutter Button once when powered on to take a photo or start/stop recording in Preview mode, or to return to the preview page from other pages. When powered off, press once to start shooting with QuickCapture if enabled. Long-press while recording cancels and deletes the recording if 'Long press Shutter Button to cancel recording' is enabled in Settings.
How do I navigate the touchscreen on the Insta360 X5?
Navigate the Insta360 X5 touchscreen by tapping to hide/show information, swiping down from the top for the Shortcut Menu, swiping left to right or up/down from the center to adjust the shooting angle in 360° Mode, swiping left for the album page, swiping right for shooting parameter settings, and swiping up from the bottom for more shooting parameter settings.
What shooting modes are available on the Insta360 X5?
The Insta360 X5 offers various shooting modes. In 360° Mode, options include Video (up to 8K30fps), PureVideo, InstaFrame, Timelapse, TimeShift, Bullet Time, Loop Recording, Road Mode, Starlapse, Burst Photos, Interval, and Photo. In Single-Lens Mode, options are Video (up to 4K60fps), FreeFrame Video, Me Mode, Loop Recording, and Photo.
Is it normal for the Insta360 X5 to get warm while shooting?
Yes, it is normal for the Insta360 X5 to get warm while shooting, especially in 8K resolution, due to high processing power. To reduce power consumption and extend battery life, you can disable features like the AI Highlights Assistant or adjust the screen timeout in Settings > Screen Auto Sleep to a shorter duration.
What microSD cards are compatible with the Insta360 X5?
The Insta360 X5 is compatible with exFAT format microSD cards of speed classes UHS-I and V30 or above, with a maximum supported storage of 1TB. Recommended cards include the official Insta360 microSD V30 A1 and models from SanDisk Extreme/Extreme Pro V30 and Lexar 1066x microSD UHS-I SILVER Series, as listed in the manual.
How do I format the microSD card on my Insta360 X5?
Format the microSD card on your Insta360 X5 by inserting the card, powering on the camera, and swiping down to enter the Shortcut Menu > Settings > SD Card > Format. Alternatively, connect to the Insta360 app, go to app Settings > Device Settings > Camera Storage > Format. If formatting via computer, use exFAT format with default allocation unit size.
How do I connect an external microphone to the Insta360 X5?
To connect an external microphone to the Insta360 X5, open and remove the USB Port Cover, then install the external mic or other accessories into the USB Type-C port. When finished, reattach the cover by hooking it onto the metal bar and closing it tightly to ensure waterproofing is not affected.
What should I do if my Insta360 X5 won't connect to the app?
If your Insta360 X5 won't connect to the app, update the camera and app to the latest version, check your phone's Wi-Fi settings to ensure connection (enter the password if needed), and ensure the app has GPS and Bluetooth permissions. On Android, disable WLAN+; on iOS, enable 'Local Network' for the Insta360 app in system settings.
How do I transfer files from my Insta360 X5 to a computer?
Transfer files from your Insta360 X5 to a computer by using the official USB-C cable to connect the powered-on camera, selecting File Transfer in USB Mode, and waiting for the computer to recognize the drive. Then, open the DCIM > Camera01 folder and copy photos/videos to your computer. Ensure the camera's firmware is up to date.
Is the Insta360 X5 waterproof and what is its depth rating?
Yes, the Insta360 X5 is waterproof with a depth rating of up to 15 meters (49 feet). For underwater use, remove the lens guards and ensure the battery compartment seal and USB Port Cover are intact, clean, and tightly closed with the orange indicator fully hidden. For optimal stitching underwater, use the Invisible Dive Case.
How do I update the firmware on my Insta360 X5?
Update your Insta360 X5 firmware via the Insta360 app, which notifies you of updates when connected, or via computer by downloading the latest firmware from the Insta360 website, connecting the camera with a USB-C cable, selecting File Transfer, and copying the 'Insta360X5FW.bin' file to the root directory. Ensure the camera has at least 20% battery before updating.
What should I do if the Insta360 X5 firmware update fails?
If the Insta360 X5 firmware update fails, ensure the camera is close to your phone, keep the Insta360 app running without exiting, and check that your phone has a strong network connection. Restart the camera and try again, or update via computer by following the manual's steps for transferring the firmware file to the camera's root directory.
How do I find the serial number of my Insta360 X5?
Find the Insta360 X5 serial number on the back of the original product box, in camera Settings > Camera Info, in the Insta360 app under Device Information, in Insta360 Studio via File Properties, or on the label below the barcode in the battery compartment after removing the battery.
What are the battery precautions for the Insta360 X5?
For the Insta360 X5, use only official Insta360 batteries, avoid temperatures outside -4°F to 104°F (-20°C to 40°C), and fully charge in a regular-temperature environment before use in low temperatures. If unused for long periods, recharge and discharge the battery every three months to maintain optimal performance.
How do I clean my Insta360 X5?
Clean your Insta360 X5 by using a lens pen, air blower, or cloth to remove dirt from the lenses or lens guards. Wipe the battery and battery cover with a soft, dry cloth, and ensure the MicroSD Card slot is free of dust and sand. After seawater use, rinse with fresh water, soak for 5–10 minutes, then dry with a soft cloth.
What is the recommended operating temperature for the Insta360 X5?
The recommended operating temperature for the Insta360 X5 is between -4°F and 104°F (-20°C to 40°C). Avoid using the camera outside this range for extended periods (over 1 hour) or in humid environments to maintain performance and prevent issues like condensation or battery problems.
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