eufyUser Manualeufy

eufy X10 Pro Omni

Sections39
Reading12 min
UpdatedApr 2026
LanguageEnglish
Section 01

1.1 What's in the box

Omni Station Robot Detachable Base

Power Cord *The Power Cord varies by region.

Document
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Section 02

1.2 Overview

1 Navigation Lidar 2 Buttons 3 RGB Camera+ LED Light 4 Charging Contact Pins ( \times 2 ) 5 Water Injection Port 6 Dust Collection Port

❶ Side Brush ❷ Carpet Detection Sensor 3 Swivel Wheel 4 Anti Detangling Rolling Brush ❺ Brush Guard ❻ Wheels (×2) \textcircled{4} Detachable Mopping Pads (×2) ❽ Drop Sensors (×6)

❶ Dust Box ② Filter 3 Release Latch ′ Handle

❶ Clean Water Tank \pmb { \varrho } Dirty Water Tank \pmb { \Theta } Disposable Dust Bag 4 LED Indicator ❺ Detachable Mopping Pads Cleaning Tray ❻ Detachable Base

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Section 03

1.3 Buttons Control

Long press (3s): Power on or off ·Short press: Pause / resume the current task when working
Short press: Return RoboVac to the Omni Station
Short press: Start spot cleaning ·Long press (5s): Enable or disable Child Safety Lock
Long press simultaneously (3s): Reset the Wi-Fi connection

1.4 LED Indication

LED IndicatorsLED IndicationRoboVac Status
Pulsing whiteTurned on
Steady whiteStandby / pause
Steady whiteWorking normally
Steady whiteWorking in spot cleaning mode
Steady whiteReturning to Omni Station
Pulsing whiteCharging
Flashing red quicklyError (Please refer to in-app instructions for solutions)
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Section 04

2.1 Important Tips Before Use

AA. Remove power cords and small objects from the floor that may entangle RoboVac.
BB. Fold tasseled edges of rugs underneath to prevent tangling RoboVac. Avoid cleaning high-pile rugs or rugs thicker than 0.71 in / 18 mm as they may cause RoboVac to malfunction.
CC. It is strongly recommended to place physical barriers or set a "No-Go" zone via the app in front of fireplaces and certain areas (i.e. air vents) that may cause damage to RoboVac if entered.
DD. Avoid vacuuming large amounts of water as it will potentially damage the device.
EE. RoboVac may climb on top of objects less than 0.79 in / 20 mm in height. Remove these objects if possible.
FF. Anti-drop sensors will prevent RoboVac from tumbling down stairs and steep drops in most cases. Sensors are less effective if dirty or used on carpeted / reflective floors. Place physical barriers or set a "No-Go" zone to block off areas where RoboVac may fall.
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Section 05

2.2 Install the Omni Station

1. Install the detachable base by pressing down both sides of it firmly.

  • Make sure the detachable base is seamlessly connected to the Omni Station, otherwise RoboVac will fail to return to the Omni Station smoothly.

2. Place the Omni Station in a location that has strong Wi-Fi signal and RoboVac can easily access. It is recommended to place it against a wall and on a hard, level surface.

3. Connect the power cord to the Omni Station and a wall outlet.

-When the Omni Station connects to AC power, the LED indicator on the Omni Station is steady white.

  • Always keep the Omni Station plugged in to ensure the infrared connection between RoboVac and the Omni Station is successful, otherwise RoboVac will not automatically return to it.

4. Take out the clean water tank. Add clean water until it reaches the MAX water line.

  • Please do not add hot water into the tank to avoid shortening its service life.
  • Only use the cleaning solution designated by eufy, otherwise it may affect the cleaning effect and damage the device.
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Section 06

2.3 Charge Your RoboVac

1. Remove the foam blocks and camera protection sticker before use.

2. Attach RoboVac to the Omni Station. RoboVac will turn on and start charging automatically.

  • The mopping pads will be automatically cleaned and dried when RoboVac returns to the Omni Station.
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Section 07

2.4 Auto Recharge and Resume with the Omni Station

RoboVac returns to the Omni Station automatically to recharge when:

  • RoboVac has finished cleaning;
  • Cleaning is not complete and the battery level becomes low; once recharged to the sufficient battery level for completing the cleaning task, RoboVac will resume and finish the remaining cleaning.
  • Do not move the Omni Station during cleaning. Do not unplug the Omni Station, otherwise RoboVac may fail to return for recharge.
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Section 08

3. Using Your X10 Pro Omni with the App

To enjoy all the available features, it is recommended to control your RoboVac via the app.

Before you start, make sure:

  • Your smartphone is running iOS 11.0 (or above) or Android 8.0 (or above).
  • The 2.4GHz band wireless signal is enabled on your wireless router.
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Section 09

3.1 Download the App

    1. Download the app from the App Store (iOS devices) or Google Play (Android devices), or by clicking this link. 2. Open the app and create a user account. 3. Tap the " + " icon to add RoboVac to your eufy account. 4. Follow the instructions in the app to set up the Wi-Fi connection.

  • After connecting successfully, you can control RoboVac via the app.
  • With the app, you can select cleaning modes, select cleaning at your desired suction power, schedule cleaning, view the system status, set up “No-Go” zones, receive notifications, and access additional features.
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Section 10

3.2 Reset the Wi-Fi Connection

If you bump into issues when connecting your RoboVac to the app, you can try to reset the Wi-Fi connection. Press and hold the home and spot cleaning buttons simultaneously for 3 seconds until you hear a voice prompt.

You will hear a voice prompt when the Wi-Fi connection has been reset, and the LED indicators on RoboVac will quickly flash blue. Now you can follow the instructions in the app to set up the Wi-Fi connection.

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Section 11

3.3 Set Up No-Go Zone and No-Mop Zone

With the app, you can set up a “No-Go Zone” or “No-Mop Zone” as a restricted area. This eliminates the need to use physical barriers, including boundary strips. This feature is only designed for dividing the cleaning zones, not for isolating hazardous areas.

  • No-Go Zone: RoboVac will not enter the zone to vacuum.
  • No-Nop Zone: RoboVac will not enter the zone to mop.
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Section 12

3.4 Schedule Cleaning

With the app, you can schedule RoboVac to start cleaning at a particular time.

You can set the time and customize cleaning schedules from Sunday to Saturday on the app. This function is only available on the app.

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Section 13

3.5 Select a Cleaning Mode

You can start / pause cleaning or select a cleaning mode via the app.

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Section 14

3.5.1 Home Cleaning Mode

Tap Start in the app to enable Home Cleaning mode.

After startup, RoboVac moves from the Omni Station and automatically determines its cleaning route, cleaning the edges first and following a Z-shaped cleaning path. When cleaning is finished, RoboVac automatically returns to the Omni Station.

  • To pause cleaning, tap Pause in the app or press the power button on RoboVac.
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Section 15

3.5.2 Room Cleaning

In this mode, your house is automatically divided into several rooms for cleaning in the app. You can also customize your room settings in the app. RoboVac will clean the selected rooms only and return to the Omni Station after cleaning.

  • Enable Room Cleaning only after RoboVac has created the map.
  • It is recommended that RoboVac moves from the Omni Station to start room cleaning.
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Section 16

3.5.3 Zone Cleaning

In this mode, you can set up a cleaning zone and customize its size in the app, RoboVac will clean the selected zone only.

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Section 17

3.5.4 Spot Cleaning Mode

In this mode, RoboVac intensively cleans a specific area with a size of 4.9 ft × 4.9 ft / 1.5 m × 1.5 m, useful if there is a concentrated area of dust or debris. When the cleaning of a certain zone is finished, it automatically returns to the Omni Station.

  • Press the spot cleaning button on RoboVac to start cleaning in Spot Cleaning mode.
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Section 18

3.6 Selecting a Suction Power Level

In the app, select a suction power level according to your needs: Quiet, Standard (Default), Turbo, and Max.

When RoboVac starts cleaning next time, it will clean according to the suction power level you previously selected.

In the app, you can also select the BoostIQ™ feature according to your needs. RoboVac will automatically increase suction power if it detects that stronger power is needed to ensure the best clean. BoostIQ™ is ideal for cleaning thicker carpets and hard-to-sweep messes, which will reduce the total cleaning time but increase the noise level. If the vacuuming noise caused by BoostIQ™ disturbs you, you can disable this feature.

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Section 19

4. Using the Mopping System

1. Start cleaning. RoboVac will automatically vacuum and mop. During mopping, you can choose among three water levels via the app.

2. When RoboVac finishes cleaning, clean the dirty water tank to prevent mildew or unpleasant smells. For instructions on how to clean the dirty water tank, refer to the “Cleaning and Maintenance” section in this manual.

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Section 20

5. Using RoboVac with Amazon Alexa / The Google Assistant

Amazon Alexa or the Google Assistant are smart voice control devices that enable you to control RoboVac with your voice.

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Section 21

Before you start, make sure:

  • RoboVac is attached to the Omni Station to ensure there is enough power.
  • RoboVac is connected with the app.
  • You have an Amazon Alexa-enabled device (i.e. Amazon Echo, Echo Dot, Amazon Tap, Echo Show, or Echo Spot) or a device enabled with the Google Assistant (i.e. Google Home, Google Home Mini). These devices are sold separately.
  • The Amazon Alexa app or Google Home app is already installed on your smart device, and you have created an account.
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Section 22

To control RoboVac with Amazon Alexa or the Google Assistant:

1. Open the app and find “Smart Integrations” in the top left. 2. Follow the on-screen instructions to complete the setup.

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Section 23

6. Enabling / Disabling Child Safety Lock

  • Press and hold the spot cleaning button for 5 seconds to activate the child safety lock. Once the child safety lock is enabled, all buttons will be locked to prevent children from damaging the device or accidentally getting hurt.
  • To disable the child safety lock, press and hold the spot cleaning button for 5 seconds again.
  • This function is also available in the app.
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Section 24

7. Cleaning and Maintenance

Prior to cleaning and maintaining, power off the device and unplug the power adapter. Any other servicing should be performed by an authorized service representative.

For optimal performance, follow the instructions below to clean and maintain regularly. The cleaning and replacement frequency will depend on your usage habits.

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Section 26

7.1 Clean the Dust Box and Filter

\textcircled{1} Open the top cover and take out the dust box. \textcircled{2} Press the release button to open and empty the dust box. \textcircled{3} Remove the filter. \textcircled{4} Tap the filter to remove dust. \textcircled{5} Rinse the dust box and filter thoroughly with water. \textcircled{6} Air dry the dust box and filter completely before next use. \textcircled{7} Place the filter back into the dust box. \textcircled{8} Push the dust box back into the main unit.

  • Do not use a brush, hot water, or any detergent to clean the filter.
  • Do not use the filter if it is not completely dry, otherwise it may affect the cleaning performance.
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Section 27

7.2 Clean the Rolling Brush

\textcircled{1} Pull on the release tabs to unlock the brush guard, as shown. \textcircled{2} Lift to take out the rolling brush. Clean the rolling brush with scissors. \textcircled{3} Rinse the rolling brush and brush guard with running water. \textcircled{4} Air dry the rolling brush and brush guard completely before next use. \textcircled{5} Reinstall the rolling brush by inserting the fixed protruding end first. \textcircled{6} Press down to snap the brush guard into place.

4 ❷ ❺
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Section 28

7.3 Clean the Side Brush

Foreign substances, such as hair, can easily get tangled in the side brush, so it is best to clean it regularly.

① Remove the side brush with a screwdriver. ② Carefully unwind and pull off any hair or substances that are wrapped between the main unit and the side brush. ③ Clean the side brush with water. ④ Air dry the side brush before next use. ⑤ Reinstall the side brush on the machine.

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Section 29

7.4 Clean the Sensors, Cameras, and Charging Pins

To maintain the best performance, clean the sensors and charging contact pins regularly. • Dust off the sensors and charging contact pins using a soft cloth.

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Section 30

7.5 Clean the Dirty Water Tank

\textcircled{1} Remove the dirty water tank from the Omni Station. \textcircled{2} Empty the dirty water tank. \textcircled{3} Rinse the dirty water tank thoroughly with running water.

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Section 31

7.6 Clean the Detachable Mopping Pads Cleaning Tray

\textcircled{1} Remove the cleaning tray from the Omni Station. \textcircled{2} Rinse the cleaning tray thoroughly with water. \textcircled{3} Place the tray back into the Omni Station.

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Section 32

8. Troubleshooting

When an error occurs, please refer to the in-app instructions for solutions.

You can also click the link below to view our FAQs for a quick fix. If the problem persists, please contact support@eufy.com for help.

FAQs: https://support.eufy.com/s/product/a085g00000BdaluAAB/eufy-clean-x10-pro-omni

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Section 33

9. Specifications

Power Consumption60W
Battery2600mAh x 2
InputUS: 100-127V, 50-60Hz EU: 220-240V, 50-60Hz
OutputUS: 20V / 1.2A EU: 20V / 1.2A
Clean Water Tank Capacity3L
Dirty Water Tank Capacity2.7L
Dust Bag Capacity2.5L
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Section 34

10. Warranty

The product's warranty period is determined by the seller and may vary according to different sales channels and local legal requirements, but the minimum warranty period shall not be less than 12 months.

Note: The 12-month warranty covers the main unit (including the battery) and the Omni Station, not applicable to consumables like rolling brush, side brush, mopping pads, etc.

This limited warranty provided by the manufacturer does in no way affect a potential statutory warranty provided by law.

Hereby, Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit the website: https://www.eufy.com/uk/psti-related.

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Section 35

Compliance Information (For EU)

a. The equipment does not have a standby mode or other equivalent state in terms of energy efficiency requirements, power management function or the ability to deactivate wireless network connections mode;

b. The power consumption of the equipment is likely to be higher than other equipment models meeting these functional requirements.

1. Power consumption in standby mode: ≤0.5W 2. Power consumption in standby mode with Display: ≤0.8W 3. Power consumption in networked standby mode: ≤2W 4. Power management: ≤20min

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Section 36

Network Configuration Process:

By default, the device is configured via BLE (Bluetooth Low Energy) through the mobile app. If BLE configuration fails, a button to try another configuration method (AP mode) will appear.

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Section 37

1. BLE (Bluetooth Low Energy) Configuration:

Trigger Condition:

Activate Bluetooth network configuration by pressing the device’s reset button.

Status Description:

When the device is not yet connected to a network, it will automatically enable BLE broadcasting and activate

BLE services to provide Bluetooth-based network configuration.

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Section 38

2. AP (Access Point) Configuration:

Trigger Condition:

Activate AP network configuration by pressing the device’s reset button.

Status Description:

When the device is not yet connected to a network, it will broadcast an open (no password) and visible AP hotspot to provide network configuration via AP mode.

The device will:

* Listen for network configuration requests on TCP port 9668. * Broadcast via UDP port 9667 to support device discovery and connection.

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Section 39

Note:

During the BLE and AP configuration processes, please ensure your network environment is stable and follow the instructions to complete the setup. If you encounter any issues, you can press the reset button again to restart the configuration process.

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Sourced from eufy’s official documentation and typeset for web reading by Pindear. Always refer to the official source for critical safety information.
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