DreameUser ManualDreame

DREAME Z1 Cordless Robotic Pool Cleaner

Sections49
Reading24 min
UpdatedApr 2026
LanguageEnglish
Section 01

1.1 Safety Regulations

  • READ AND FOLLOW ALL INSTRUCTIONS.
  • SAVE THESE INSTRUCTIONS.
  • Remove the robotic pool cleaner from the pool before allowing people to enter the pool.
  • When examining the robotic pool cleaner, make sure the robotic pool cleaner is switched OFF.
  • Charge the battery only in the temperature range between 5°\subset to 40°\subset / 47° F to {104°} F .
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  • The unit must be connected only to a supply circuit that is protected by a ground-fault circuit interrupter (GFCI). This GFCI should be tested on a routine basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push the reset button. Power should be restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the power unit without the test button being pushed, a ground current may be flowing, indicating the possibility of an electric shock. Do not use the power unit. Disconnect the power unit and contact the manufacturer for assistance.
  • Use only the original battery charger.
  • The battery charger must be supplied through a residual current device (RCD) having a rated residual operating current not exceeding 30mA.
  • The power cord is not user-replaceable. If the power cord is damaged, stop using the battery charger and contact the service center for repair. Do not use extension cord to connect the battery charger to electric supply; provide a properly located outlet.
  • DO NOT USE the robotic pool cleaner and/or its battery / power pack in case of mechanical damage to the robotic pool cleaner and/or its battery.
  • To avoid the risk of fire and burns, DO NOT open, crush, heat, or burn the battery case.
  • Keep hands and fingers away from impeller motor area and driving belt mechanism to avoid injury.
  • Position the battery charger at least 3.5 m / 11.48 ft from pool edge during operation.
  • For continuous protection against possible electric shock, place the battery charger at least 11 cm / 4.33 in above ground.
  • When lifting the robotic pool cleaner, take care to prevent back injury.
  • Do not use the robotic pool cleaner if you have added liquid flocculant or any other clarifier to the pool water. These substances obstruct and damage the robot's filters.
  • The Lithium-Ion battery in this product is non-replaceable. It should be recycled at certified battery electronics recyclers that accept batteries. Batteries should NOT be discarded in the trash or put in municipal recycling bins. Do not disassemble the battery.
  • The pump must not be used when people are in the water.
  • Switch off the pump from the supply mains before carrying out user maintenance such as cleaning the filter.
  • Only use the supply unit provided with this appliance.
  • The Robotic Pool Cleaner is Class 1 Consumer laser product with wavelength 850nm Invisible Laser Radiation which complies with the standards IEC 60825-1:2014 & EN 60825-1:2014+A11:2021 & EN 50689:2021. It also complies with 21CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 ED.3., as described in LASER NOTICE 56, DATED MAY 8, 2019.
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Section 02

1.2 FCC/IC Statement

This device complies with Part 15 of the FCC Rules / Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference. (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
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Section 03

1.3 MPE Reminding

To satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm / 7.87 in or more should be maintained between the antenna of this device and persons during device operation.

To ensure compliance, operations at closer than this distance is not recommended.

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Section 04

1.4 IMPORTANT SAFETY INSTRUCTIONS

When installing and using this electrical equipment, basic safety precautions should always be followed including the following:

  • READ AND FOLLOW ALL INSTRUCTIONS
  • (For all units) WARNING - To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.

a)Prevent unintentional starting. Ensure the switch is in the offposition before connecting to battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents. b)Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack. c)Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire. d)When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire. e)Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns. (This advice is considered

correct for conventional NiMh, NiCd, lead acid and lithium-ion cell types. If this advice is incorrect for a cell design that differs from these, then the correct advice may be substituted.)

f) Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury. g) Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C may cause explosion. The temperature of 130°C can be replaced by the temperature of 265°F. h) Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire. i) Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained. j) Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care. k) Do not expose the appliance or battery to excessive temperatures. l) Be aware of the risk of terminals of the battery-operated appliance or battery being short circuited by metal objects. m) The button cell battery on the MCU must not be replaced by the consumer.

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Section 05

1.5 Correct Disposal of this Product

This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To recycle your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can safely recycle this product.

The remote surveillance is for the absolute private use of non-public, private owned places for the pure self-protection and single control intended only. Please be aware of the local data protection based legal obligations in case of use. No surveillance of public places, especially

with clandestine intent and/or on the part of the employer without justified reasons. Such not justified use is in the risk and responsibility of the user only.

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Section 06

1.6 Symbols and Decals

Before charging, read the instructions.
Direct current
Alternating current
IPX8IP classification
Water Temp Max: 35 °C/95 °F
Maximum working depth 2.5m
WARNING - It is not permitted to dispose of this product as normal household waste. Ensure that the product is recycled in accordance with local legal requirements.
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Section 07

1.7 Water Conditions for Robot Use

ChlorineMax 4 PPM
PH7.0-7.8
Temperature5-35°C (41-95 °F)
SaltMaximum = 5000 PPM
Water Depth0.5-2.5 m (1.64-8.20 ft)
Ingress ProtectionIP68 for robotic pool cleaner
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Section 08

2.1 What’s in the Box

Robot Magnetic Charger Retrieval Hook Remote Charging cable (for Remote) User Manual and Quick Start Guide

Note: The illustrations provided in this document are for demonstration purposes only.

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Section 09

2.2 Structure

Filter Basket Cover

Filter Basket

Track Wheel × 2

Press-to-Open Switch

Rear Roller Brushes

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Section 10

2.3 Controls on the Robot

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Section 11

Power

  • To turn the robot on or off, press and hold \textcircled{1} for 3 seconds. The LED indicator will blink blue to show that the action was successful.
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Section 12

Mode

  • Press igodot to choose a cleaning mode from: Standard, Floor only, Walls only, or Waterline only. The indicator light above the cleaning mode will illuminate when the mode is selected.
UUUU
StandardFloor onlyWalls onlyWaterline only
  • To enable the Bluetooth pairing mode, press and hold for 3 seconds. A blinking blue light indicates that the robot is in Bluetooth pairing mode.
  • To factory reset the robot, hold and then press \textcircled{4} twice. The indicator light will blink white.
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Section 13

2.4 Status LED

Light EffectRobot Status
OperationBlue (From the center to sides)Powered on.
Blue (From sides to the center)Powered off.
Breathing Blue (Slow)In standby mode underwater.
Blue (From left to right, then from right to left)Performing tasks underwater.
Solid BlueThe cleaning mode is selected. Selected via the app: The entire light strip illuminates. Selected through the mode button: The light illuminates above the corresponding icon.
OrangeLow battery level.
Blinking purpleThe cleaning task is paused by the remote.
Purple (From left to right, then from right to left)Performing tasks underwater (Initiated by the remote).
ChargingBlinking GreenThe robot is charging. The light strip indicates the charging progress.
Solid GreenThe battery is fully charged.
Solid RedOverheating protection is triggered.
ErrorSolid RedAn error has occurred.
ConnectionBlinking Blue (Rapid)In Bluetooth pairing mode.
Firmware UpdateColourful Flowing LightPerforming OTA updates.
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Section 14

2.5 Remote

The robot comes with a remote that makes it easy to start or pause cleaning, guide the robot to a specific location, or retrieve it from the pool. It communicates with the robot underwater using light signals.

Specifications

Remote ControlLight Communication Receiver
IP protection/IPX8
Operation Temperature-10~50°C-20~55°C
Run Time1.5 hrs/
Charging Time5 hrs/
Warranty Period2 years2 years
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Section 15

2.5.1 Controls on the Remote

ButtonRobot Status
Press and hold to move the robot forward.
Press and hold to move the robot backward.
Press and hold to rotate the robot counterclockwise.
Press and hold to rotate the robot clockwise.
Press to instruct the robot to climb to the waterline and wait for retrieval.
>IIPress to pause or resume the current task.
-Press and hold for 1 second to power on the remote, and for 3 seconds to power it off.
Press to start a spot cleaning task.
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Section 16

2.5.2 Indicator Light on the Remote

ColorMeaning
OperationOrangeLow battery level (below 30%).
GreenBattery level is sufficient.
Blinking RedOverheating protection is triggered. The buttons are temporarily disabled and will resume function once it cools down.
ChargingBlinking Orange / GreenCharging; color depends on the battery level.
Solid GreenFully charged.
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Section 17

Notes:

  • The remote will turn off automatically after 10 minutes of inactivity.
  • When the battery is low, connect the remote to the charger and plug it into a power outlet.
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Section 18

CAUTION:

  • Do not charge the robot in direct sunlight.
  • Before charging, ensure there is no residual water on the magnetic charging port. If so, wipe the magnetic charging port dry.

\textcircled{1} Connect the magnetic charging connector to the robot's charging port and plug the charger into an electrical outlet.

2 Fully charge the battery, then disconnect the charger. Press and hold \textcircled{1} for 3 seconds to turn on the robot.

Note: The LED indicator blinks while charging and turns solid green once fully charged.

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Section 19

3.2 Install the Dreamehome App

Scan the QR code below to download the Dreamehome app, or search for "Dreamehome" in the App Store or Google Play. After installation is complete, please create an account and log in.

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Section 20

Before setting up the network, please check the following:

  • Ensure the robot is turned on.
  • Ensure that both your mobile device and the robot are within the same Wi-Fi network coverage range with a strong signal.
  • Ensure the current Wi-Fi network is the single-band network of 2.4 GHz frequency or the dual-band network of 2.4/5 GHz frequency.
  • Ensure the Bluetooth function on your mobile device is enabled.
  • Bring the phone close to the robot (within 1m).
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Section 21

3.3 Get Your Robot Online

\textcircled{1} Open Dreamehome app. \textcircled { 2 } You can add your robot in one of the following methods: a. Scan QR code to connect: Navigate to Device and tap Scan QR code to connect. Scan the QR code located either on the robot's top cover or inside it. Follow the onscreen instructions to complete the connection. b. Add manually: Go to Device and tap Add. Select your robot model. Follow the onscreen instructions to complete the connection.

Note: Press and hold \bigodot on the robot for 5 seconds to activate Bluetooth pairing mode. The indicator light will blink blue when the robot is ready to pair.
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Section 22

How to unbind the robot?

The robot is automatically bound to the Dreamehome account once pairing is successful. Each device can only be bound to one account. It cannot be bound to another account at the same time.

To pair the robot with a new account, you need to unbind it first. To unbind it:

1. Open the Dreamehome app. Go to . 2. If you have multiple robots bound to your Dreamehome account, swipe left or right to access the page of the robot you want to edit. 3. Tap in the upper right corner. 4. Select Delete.

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Section 23

How to log out of your Dreamehome account or delete it?

To log out or delete your account:

1. Open the Dreamehome app. Go to \circledast > \circledcirc > Account. 2. Select Log Out or Delete Account.

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Section 24

How to share your robot?

To share your robot with family or friends:

1. Open the Dreamehome app and go to . 2. If you have multiple robots bound to your Dreamehome account, swipe left or right to access the page of the robot you want to share. 3. Tap in the upper right corner. 4. Select Device Sharing.

Note: Dreame development team will continuously conduct OTA (Over-the-Air) updates and maintenance on the firmware and app. Please check for update notifications or enable the Auto-update function to keep the firmware and app up-to-date and enjoy more features.

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Section 25

4. Operations

WARNING: Do not interfere with the robot during underwater operation.

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Section 26

CAUTION:

  • Ensure that no humans or pets are in the pool. Remove any objects from the pool to prevent interference with the robot's operation and to avoid potential damage to the robot.
  • Please turn off the pool circulation or heating system before cleaning.

IMPORTANT: Ensure the robot is fully charged before use.

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Section 27

4.1.1 Select via the App

With the Dreamehome app, you can access tailored cleaning solutions, adjust parameters based on your specific needs, and view detailed information of the cleaning session.

Note: App control is not available during a cleaning cycle due to lack of network connections.

\textcircled{1} Navigate to the Device page.

3 Customize your settings.

2 Choose a cleaning mode.

\circledcirc Tap Start. Wait until the entire light strip turns solid blue before proceeding.

Cleaning ModeCoverage
Zone CleaningZone cleaning may not be available depending on your pool's layout. After the initial mapping, the robot may automatically divide the pool into separate zones. You can choose one or more zones to be cleaned.
Custom CleaningYou can customise the cleaning area, select one or more of the four available cleaning modes, and fine-tune settings for each.
For complex pool layouts, the robot will automatically switch to Flexible Path Cleaning for optimal cleaning efficiency. You can also select this mode in the app if S-shaped cleaning is not effective.
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Section 28

4.1.2 Select through the Mode Button

The robot can be operated for pool cleaning without a network connection. Set up your cleaning task by pressing the buttons directly on the robot—no complicated steps required—before you submerge it.

extcircled{1} Press and hold extcircled{4} for 3 seconds to turn on the robot. 2 Select a cleaning mode by pressing on the robot. The indicator light will illuminate above the corresponding icon.

Important: Always turn on the robot on a level surface to ensure proper sensor calibration before placing it in the water.

Note: If no mode is selected, the robot will run in Standard mode by default.

Cleaning ModeCoverage
StandardClean the pool floor first, followed by the walls and waterline.
Walls OnlyClean the pool walls once.
Floor OnlyClean the pool floor once.
Waterline OnlyClean the waterline once.
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Section 29

4.2 Start Cleaning

1 Submerge the robot in the pool.

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Section 30

Notes:

  • The robot will automatically turn off after 10 minutes of inactivity when not in the water.
  • The pump motor and track wheels will activate only after the robot lands on the pool floor.
  • When placing the robot in the water, keep it at least 20 cm / 6.87 in away from the pool wall to prevent damage.

\textcircled { \circ } After the robot lands stably on the pool floor, it will perform sensor calibration for 5 seconds. The cleaning cycle will begin as soon as the robot completes the calibration.

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Section 31

Notes:

  • If the initial calibration is unsuccessful, the robot will retry.
  • Network connections aren't available while the robot is underwater.

Before cleaning, the robot needs to navigate the pool to locate itself. Once it reaches the pool floor, it will autonomously explore the area, identifying the pool’s edges to complete the initial mapping.

Note: The robot can save up to 3 maps. After maps are saved, you can switch or delete them from > Map Management.

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Section 32

4.3 Cleaning Path

Clean Pool Floor Clean Pool Wall Clean Waterline
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Section 33

Important:

  • Please be careful when lifting the robot out of the pool, as it becomes heavier when filled with water.
  • After each use, please drain any remaining water from the robot and ensure it is completely dry.
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Section 34

When the robot is waiting at the waterline:

\textcircled{1} Grab the robot by the handle and remove it from water. 2 The water contained in the robot will be released automatically to make the robot lighter for easier retrieval. If you do not remove the robot within 5 minutes, it will return to the floor near the wall and enter Eco mode.

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Section 35

Notes:

  • The robot will automatically climb up the wall and wait at the waterline for 5 minutes when the battery is low, an error occurs, or the cleaning cycle is complete.
  • Based on the pool's layout and mapping, the app may display retrieval areas for you to choose from.
  • In Eco mode, you can use the remote to wake up the robot and bring it back to the pool wall for retrieval.
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Section 36

When the robot is waiting on the pool floor:

extcircled{1} Attach the hook to a standard pool cleaning pole (not included).

\textcircled { \circ } Secure the hook onto the robot handle and bring the robot to the waterline.

Note: The robot will wait near the wall and turn off automatically when the battery level is low.

3 Pull up the robot by the handle and hold it vertically to allow any remaining water to drain.

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Section 37

4.5 Data Synchronization Upon Surfacing

When the robot is out of the water and resumes network connections, it will initiate data transmission with the app. This allows you to access detailed information about the cleaning session, including the duration, area covered and any issues encountered.

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Section 38

Notes:

  • Ensure that both the robot and your phone are in a Wi-Fi environment with a strong signal to enable successful data transmission between the robot and your mobile device.
  • Please be aware that the data of the cleaning cycle may be subject to inaccuracies depending on the pool’s complexity.
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Section 39

Important:

  • Strong sunlight may disrupt the remote's signal.
  • The remote has a maximum range of 7 m from the robot.
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Section 40

4.6.1 Guide the Robot

\textcircled{1} Point the remote at the robot, then press for 2 seconds to stop the current cleaning cycle. The robot's indicator light will blink purple. 2 Press and hold the arrow button to guide it to the desired location. 3 Release the arrow button to stop the robot's movement.

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Section 41

Notes:

  • If you press while the robot is on the pool wall, it will first move to the pool floor and wait for the next command.
  • When using the remote to direct the robot, ensure you continuously point it at the robot.
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Section 42

4.6.2 Spot Cleaning

\textcircled{1} Direct the robot to the specific location you want it to clean. 2 Press , and the robot will begin cleaning the immediate area surrounding it. The indicator light will blink purple from left to right and from right to left.

Note: In Spot Cleaning mode, pressing will stop the task and it cannot be resumed.

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Section 43

4.6.3 Retrieve

Press the button, and the robot will climb up the wall and wait at the waterline for 5 minutes.

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Section 44

Notes:

  • If you do not remove the robot within 5 minutes, it will return to the floor.
  • In Retrieval mode, pressing will stop the task and it cannot be resumed.
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Section 45

5.1 Clean the Filter Basket

After each use, it is recommended to rinse the filter basket to prevent clogging.

\textcircled{1} Push the filter basket button located at the front of the robot to open the filter basket cover.

Open the latch to release the bottom lid of the filter basket. Empty all debris such as hair, twigs or sand.

\oplus Put the filter basket back into the robot.

Take out the filter basket by the handle.

Ⓤ Rinse the filter basket thoroughly with a hose.

6 Close the filter cover.

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Section 46

5.2 Clean the Water Outlets and Roller Brushes

CAUTION: Please turn off the robot before cleaning to prevent injury.

After each use, ensure that the water outlets and roller brushes are free from hair, dirt, and other debris. If necessary, rinse them with a hose. Wipe the magnetic charging port and sensors dry after cleaning.

Water Outlets Roller Brushes Magnetic Charging Port Sensor Fusion Module

It is recommended to regularly check the condition of the filter basket and the roller brushes, and replace them as needed to ensure optimal cleaning performance. If replacements are necessary, please reach out to the after-sales team for assistance.

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Section 47

6. Winter Storage and Transport

\textcircled{1} Remove the robot from the pool and drain all water.

2 Turn off the robot and disconnect it from the power source before storage. It is recommended to store the robot with a battery level of 80-70%.

Θ Store the robot in a place with an ambient temperature between -20°C (-4℉) and 55°C (131℉). Ensure the following conditions are met:

  • Store the robot indoors in a cool, dry location, protected from direct sunlight, rain, or frost.
  • Keep the robot away from extreme temperatures, open flames, and areas accessible to children.
  • Protect it from dust if stored for an extended period.
  • Before using the robot again, please charge the battery fully.
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Section 48

7. Troubleshooting

IssuesCausesSolutions
The robot fails to connect to the app.1. The robot is operating underwater. 2. There is an issue with the robot's Wi-Fi or Bluetooth connection.1. Ensure the robot is not submerged in water. 2. Ensure that the Wi-Fi router is functioning correctly. 3. If the issue persists, please contact after-sales service.
The robot fails to move along the boundary of the pool floor.Sensors may be blocked by debris or malfunctioning.1. Clean all sensors thoroughly and try again. 2. If the issue persists, contact after-sales service.
The robot fails to stick closely to the pool wall while cleaning the waterline.1. The filter basket may be clogged with debris. 2. The curvature of the wall is too steep.1. Clean the filter basket thoroughly before trying again. 2. The robot is not designed to navigate pool walls with excessive curvature.
The robot fails to move in an S-shaped pattern while cleaning the pool floor.1. Sensors may be blocked by debris or malfunctioning. 2. The filter basket may be clogged with debris. 3. The roller brushes may be entangled or clogged with debris. 4. Sensor initialization on land failed. 5. The current pool shape is not supported for mapping.1. Clean all sensors promptly. 2. Clean the filter basket promptly. 3. Ensure the roller brushes are free from tangles and debris, then try again. 4. Restart the robot and keep it still on land for at least 5 seconds before placing it in water. 5. The pool shape is not yet supported.
The robot is unable to move or is moving slowly on the pool floor.1. Sensors may be blocked by dirt or malfunctioning. 2. The filter basket may be clogged with dirt or debris. 3. Debris may be obstructing the drive gears.1. Clean all sensors thoroughly. 2. Ensure the roller brushes are free from tangles and debris. 3. Try to move the track wheels forward or backward to remove any obstructions between the drive gears.
The pool map is not displayed in the app.1. The robot was unable to map the pool. 2. The robot may be stuck during mapping.1. The pool shape is not yet supported. 2. Recreate the pool map, then start the cleaning cycle.
Charging fails.1. Excess water residue on the magnetic charging port. 2. The magnetic charger may be damaged.1. Dry the charging port thoroughly before attempting to charge again. 2. If the issue persists, please contact after-sales service.
The cleaning results are not as good as expected.1. The filter basket is full or clogged with debris. 2. Residual debris inside the filter basket compartment is reducing suction power. 3. The suction power of the current cleaning mode may be insufficient.1. Promptly clean the filter basket. 2. Use a pressure washer to clean the filter basket compartment and remove any debris. 3. Increase the suction power to a stronger setting and restart the cleaning process.
The robot can't climb up the pool wall.1. The filter basket is full or clogged with debris. 2. The curvature of the wall is too steep, causing the robot to become stranded.1. Promptly clean the filter basket. 2. The robot is not designed to navigate pool walls with excessive curvature.
The LED indicator on the robot shows solid red when it lands to the pool floor.1. There may be an issue with the sensors. 2. There may be a malfunction in the drive motor. 3. The firmware is not updated to the latest version.1. Place the robot on a flat, even surface and restart it. Wait for 30 seconds before submerging the robot again and trying once more. 2. Update the firmware to the latest version and try again. 3. If the issue persists, please contact after-sales service.
The robot is stuck.The robot is stuck on the pool floor and unable to escape.Manually retrieve the robot and restart the cleaning cycle.
No notification is received after cleaning is completed.1. The Wi-Fi signal is weak at the retrieval location. 2. The retrieval location is obstructed by obstacles.Select a location with a strong Wi-Fi signal and no obstacles to retrieve the robot.
The robot fails to update.The Wi-Fi signal is too weak.Move the robot to an area with a stronger Wi-Fi signal and retry.
The robot does not respond to the remote.1. Strong sunlight and water conditions can interfere with the remote's communication with the robot. 2. The robot's battery may be too low to respond to commands from the remote. 3. The battery in the remote might be low.1. Keep the distance between the remote and the robot within 7 m during operation. 2. Retrieve the robot from the pool by the hook, charge it, and try again. 3. Charge the remote with the designated charging cable.
The remote fails to charge.The charging cable is not compatible with the remote.Use the provided charging cable to charge the remote.
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Section 49

8. Specifications

Product NameRobotic Pool Cleaner
BrandDreame
ModelPIXZ4110
Dimensions (W×L×H)470.2 × 423.8 × 281.2 mm (1.54 × 1.39 × 0.923 ft)
Weight12.1 kg (26.68 lbs)
Pool TypeIn-Ground & Above-Ground
Cleaning CoverageFloor, Walls, Waterline
Working Voltage21.6 Vdc
Charger ModelUS: GM95-252300-1FGN
Charger Input100-240 V ~ 50/60 Hz
Charger Output25.2 V== 3 A
Operation Frequency2400-2483.5 MHz
BatteryLithium-ion battery
G2415-6S3P-MMEV
9600 mAh
Charge Temperature5℃~40℃ (41℉~104℉)
Storage Temperature-20°C~45°C (-4°F~113°F) RH<=75%
Maximum Pool Area200 m² (2152.78 sq.ft)
Brush TypeActive Front and Rear TPU Brushes
Motor TypeBrushless Pump Motor x2/Brushless Drive Motor x2
Maximum Suction Power8000 GPH
Run Time3-5 hrs
Charging Time4-5 hrs
Filter Basket Capacity4.5 L
Cleaning ModeFloor/Wall/Waterline/Standard
Remote ControlYes

* The above statistics are from Dreame Laboratory and may vary depending on the operating conditions.

StandardsFrequency band
Bluetooth2402 - 2480 MHz
WiFi (20MHz)2412 - 2462 MHz
Assistance
Stuck on a step?
Ask Pindear — grounded answers drawn from this manual and Dreame’s documentation.
Colophon
Sourced from Dreame’s official documentation and typeset for web reading by Pindear. Always refer to the official source for critical safety information.
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