DREAME D20 Plus Robot Vacuum and Mop

·Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. ·Turn off all controls before unplugging. ·Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present. ·Connect to a properly grounded outlet only. See Grounding Instructions. ·Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes. ·Do not use without dust bag. ·Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing the appliance that has the switch on invites accidents. ·Do not use and store in extremely hot or cold environments (below 0℃/32℉ or above 40°C/104°F). Please charge the robot in temperature above 0°C/32°F and below 40°C/104°F. ·Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack. ·Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire. When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire. ·Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns. ·Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury. ·Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130℃/266℉ may cause explosion. ·Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.

·Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained. ·Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care. ·Place the cords from other appliances out of the area to be cleaned. ·Do not operate the vacuum in a room where an infant or child is sleeping. ·Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned. ·Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into. ·Do not allow children to sit on the vacuum. ·Do not use the vacuum on a wet surface. ·Use only with RCDD0301 supply unit. ·Risk Of Injury. Brush May Start Unexpectedly. Switch off the appliance and Remove the brush Before Cleaning or Servicing. ·Unplug before cleaning or servicing.

This device complies with Part 15 of the FCC Rules / Innovation, Science and Economic Development Canada’s licenceexempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference. (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

—Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help.

MPE Reminding

To satisfy FCC / IC RF exposure requirements, a separation distance of 8 " (20 cm) or more should be maintained between the antenna of this device and persons during device operation.

To ensure compliance, operations at closer than this distance is not recommended.

To disable Wi-Fi module on robot, power the robot ON. Place the robot on the base station with auto-empty. Ensure the Charging Contacts on robot and the base station with auto-empty Pins make a connection.

Press and hold the Dock Button on the robot while pressing the Power Button 10 times. The Wi-Fi module will be disabled once the robot is fully charged.

When the Wi-Fi module is turned off, press any button on the robot to turn the Wi-Fi module on.

This Device Complies with DHHS Radiation Rules, 21CFR Chapter 1, Subchapter J.

I: ON

O: OFF

This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING – Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug that looks like the plug illustrated as below. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adaptor should be used with this appliance.

1. Power / Clean Button

• Press and hold for 3 seconds to turn on or off
• Press to start cleaning after the robot is turned on
2. Dock / Spot Cleaning Button
• Press to send the robot back to the base station
• Press and hold for 3 seconds to start spot cleaning

Button Status Indicator

• Solid White: Cleaning or cleanup completed
• Blinking Orange: Error
• Breathing White: Robot is charging when the battery power is not low

Note:

• Press any button on the robot to pause while the robot is cleaning or returning to charge.
• Child Lock can be enabled/disabled through the Dreamehome App.

3. LDS Cover 4. Laser Distance Sensor (LDS) 5. Bumper 6. Dock Sensors 7. Reset Button

• Press and hold for 3 seconds to restore to factory settings
8. Wi-Fi Indicator 9. Cover 10. Dust Box 11. Edge Sensor 12. Water Tank

13. Air Outlet 14. Mop Assembly 15. Cliff Sensors 16. Side Brush 17. Main Wheel 18. Omnidirectional Wheel 19. Charging Contacts 20. Brush Guard 21. Main Wheel 22. Main Brushes 23. Brush Guard Clips 24. Auto-Empty Vents

1. Dust Box Clip 2. Filter Clip 3. Filter 4. Auto-empty Vent

1. Mop Pad Holder 2. Release Clips 3. Mop Pad 4. Mop Pad Attachment Area

1. Water Inlet Lid 2. Water Inlet 3. Release Clip

1. Signaling Area 2. Charging Contacts 3. Ramp Extension Plate 4. Auto-Empty Vents 5. Cover 6. Dust Bag Slot 7. Filter 8. Status Indicator

• Solid White: Base station is connected to power
• Breathing White: Robot is charging
• Blinking Orange: Base Station has an error
9. Power Port 10. Power Cord Storage Slot 11. Mounting Screw 12. Air Duct Cover

1. Before cleaning, please move away unstable, fragile, valuable or dangerous items, and clean up cables, cloths, toys, hard objects and sharp objects on the ground to avoid being entangled, scratched or knocked over by the robot and causing losses. 2. Before cleaning, place a physical barrier at the edge of the stairs to ensure the secure and smooth operations of the robot. 3. Open the door of the room to be cleaned, and put the furniture in its proper place to leave more space. 4. To prevent the robot from not recognizing areas that need to be cleaned, do not stand in front of the robot, or in a threshold, hallway, or narrow places.

• When operating the robot for the first time, follow it around while cleaning to remove any potential obstacles in time.
• Do not vacuum hard objects like stones, steel balls and toy parts, or sharp objects like construction waste, broken glass and nails, otherwise the ground may be scratched.

1. Place the Base Station and Connect to an Electrical Outlet

Place the base station in a location that is as open as possible with a good Wi-Fi signal. Leave enough space as shown in the figure and remove any

objects in the shaded area. Insert the power cord into the base station and plug it into the outlet.

• Make sure that no objects might block the signaling area.
• To prevent water stains from wetting wood floors or carpets, placing the base station on tile floors or marble floors is recommended.

2. Install the Ramp Extension Plate

3. Charge the Robot

When placing the robot, align the charging contact at the bottom of the robot with the charging contacts of the base station, and the robot will automatically turn on and start charging. After the robot is fully charged, the status indicators on the robot and the base station will remain lit for 10 minutes and will then dim.

Note: It is recommended to fully charge the robot before its first use. When the robot cannot be turned on after the battery is depleted, manually connect the robot with the station to charge it.

1. Download the Dreamehome App

Scan the QR code on the robot, or search

"Dreamehome" in the app store to download and install the app.

• Only 2.4 GHz Wi-Fi is supported.
• Due to upgrades in the app software, the actual operations may differ from the directions in this manual. Please follow the instructions based on the current app version.

Open the Dreamehome app, tap "Scan QR code to connect" and scan the same QR code on the robot again to add the device. Please follow the prompts to finish the Wi-Fi connection.

• To reset Wi-Fi, repeat step 2 and then follow the prompts to finish the Wi-Fi connection.
• To disconnect the device from Wi-Fi network, press and hold the Reset button on the robot for 3 seconds.

\textcircled{2} Reset Button

③ Wi-Fi Indicator

• Blinking slowly: To be connected
• Blinking quickly: Connecting
• On: Connected

Press and hold the power button for 3 seconds to turn on the robot. The power indicator should be illuminated. Place the robot onto the base station, the robot should turn on automatically and begin charging. To turn off the robot, move the robot away from the base station and press and hold the power button for 3 seconds.

After configuring the network for the first time, follow the instructions in the app to quickly create a map. The robot will start mapping without cleaning. When the robot returns to the base station, the mapping process has been completed and the map will be saved automatically.

Press the power button to start cleaning after the robot is turned on. The robot will accurately map out a route, methodically clean along the edges and walls, then finish by cleaning each room in an S-shaped pattern to ensure a thorough job.

• It is recommended that the robot set out from the base station before cleaning. Do not move the base station while the robot is cleaning. This ensures that the robot returns to base station smoothly.
• After the robot completes the cleaning task and automatically returns to the base station, the base station will start auto-empty. More settings can be operated in the app.

When the robot is running, press any button to pause it. If the robot is paused for more than 10 minutes, it automatically enters sleep mode. All indicators on the robot will turn off. Press any button on the robot, or use the app to wake up the robot.

Note: If the robot is paused and placed onto the base station, the current cleaning process will end.

If the battery is too low, the robot will automatically return to the base station to charge. After charging to the appropriate battery level, it will resume unfinished cleaning tasks.

Note: To use this function, please open it in the app.

When the robot is set to Do Not Disturb (DND) mode, the robot will be prevented from resuming cleaning. DND mode is disabled by default at the factory. You can use the app to enable DND mode or modify the DND period. The DND period is 22:00– 8:00 by default.

• The scheduled cleaning tasks will be performed as usual during the DND period.
• The robot will resume cleanup where it left off after the DND period expires.

When the robot is awaiting, press and hold the button igcirc for 3 seconds to enable the spot cleaning mode. In this mode, the robot cleans a square-shaped area of 1.5×1.5 meters around it and returns to its starting point once the spot cleaning is completed.

If the robot stops responding or cannot be turned off, press and hold the power button for 10 seconds to forcefully turn it off. Then, press and hold the power button for 3 seconds to turn the robot on.

Note: It is recommended that floors are vacuumed at least three times before the first mopping session to achieve a better cleaning effect.

1. Press the release clip to remove the water tank. 2. Open the water inlet lid, fill the tank with water, and close the lid tightly.

• Do not use detergent or disinfectant.
• Do not fill the water tank with hot water as this may cause the water tank to warp.

3. Dampen the mop pad and wring out excess water. Install the mop pad as shown in the figure. 4. Reinstall the water tank and mop pad holder back as shown in the figure until they click into place. Press the power button or use the app to start cleaning.

• It is not recommended to use the mopping function on carpets.
• Use the app to adjust the mop pad moisture as required.

5. When the robot returns to charge after cleaning, press the release clips to remove the mop pad holder, and clean the mop pad to prevent mildew or odors.

• Wash the mop pad after each use, and regularly empty the water tank of unused water.
• Remove the mop assembly when not mopping.

To keep the robot in good condition, it is recommended to refer to the accessory usage in the app or the following table for routine maintenance.

Note: The replacement frequency will depend on your usage of the robot. If an exception occurs due to special circumstances, the parts should be replaced.

1. Remove the water tank and the mop pad holder. 2. Remove and clean the mop pad with water only, then dry it completely before reinstalling. 3. Pour out the water in the tank. Clean the tank with water only and leave it to air dry before reinstalling.

Note: Do not directly expose the water tank to sunlight.

4. If the water flow is slow or unevenly distributed, clean the air hole on the water inlet lid.

Fig. F-1

1. Press the brush guard clips inwards to remove the brush guard, and then lift the brushes out of the robot. 2. Pull out the brushes as shown in the figure. Use the appropriate cleaning tool to remove any hair tangled in the brushes. After cleaning, push the brushes firmly into the main brush holder until they click into place.

Note: Be careful while pulling out the main brushes to prevent injury.

3. With the screen-printed arrows facing upwards, insert the main brush holder into the slots downwards in an inclined way.

4. Align the front end of the brush guard with the slot, insert it downwards in an inclined way, and then press it into place.

Fig. F-2

Remove and clean the side brush.

Fig. F-3

• Use a tool such as a small screwdriver to separate the axle and tire of the omnidirectional wheel. Do not use excessive force.
• Rinse the omnidirectional wheel under the running water and put it back after drying it completely.

Fig. F-4

1. Open the robot's cover and press the clip to remove the dust box. 2. Remove the dust box filter, and then empty the dust box. 3. Gently tap the basket of the filter to remove the dirt.

Note: Do not attempt to clean the filter with a brush, a finger or sharp objects to prevent damage.

4. Rinse the dust box and filter with water and dry them completely before reinstalling.

• Rinse the dust box and filter with clean water only. Do not use any detergent.
• Use the dust box and filter only when they are completely dry.

1. Remove and discard the dust bag. Note: Pulling outwards on the handle will seal the dust bag to prevent the dust and debris from accidentally falling out. 2. Remove the dust and debris from the filter with a dry cloth. 3. Install a new dust bag. 4. Reinstall the dust tank cover.

Fig. F-6

Wipe the robot sensors by using a soft and dry cloth, as shown in the below figure:

1. Laser Distance Sensor (LDS) 2. Dock Sensors 3. Edge Sensor 4. Cliff Sensors

Note: A wet cloth can damage sensitive elements within the robot and the base station. Please use a dry cloth for cleaning.

Fig. F-7

Clean the charging contacts and the signaling area with a soft and dry cloth.

Fig. F-8

Clean the auto-empty vents of the robot and the base station with a soft and dry cloth.

Fig. F-9

If the air duct is blocked, please clean it according to the following steps.

1. Unscrew mounting screws on the air duct cover and renhove the cover. 2. Check whether the air duct is blocked by foreign objects. If any, clean them. 3. Reinstall the air duct cover.

Fig. F-10

The robot contains a high-performance lithium-ion battery pack. Make sure that the battery remains well-charged for daily use to maintain optimal battery performance. If the robot is not used for an extended period of time, turn it off and put it away. To prevent damage from over-discharging, charge the robot at least once every three months.

Troubleshooting

For additional services, please contact us via support.na@dreame.tech

Tel: +1 (866) 977-5177

Under normal use of condition, this equipment should be kept a separation distance of at least 20 cm (8") between the antenna and the body of the user.